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Tour Operations Manager Jobs in Boston, MA (NOW HIRING)

Samuels & Associates

Service Technician II

Boston, MA · On-site

Area Operations Manager Location: TBD The Service Technician team is attentive to Samuels ... Complete daily tour of the property and ensure common area requests are completed daily * Monitor ...

Windsor Communities

Area Sales Manager

Boston, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor Communities

Area Sales Manager

Boston, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor Communities

Area Sales Manager

Hopkinton, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor Communities

Area Sales Manager

Waltham, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor-Communities

Area Sales Manager

Waltham, MA · On-site

$90 - $113/hr

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor Communities

Area Sales Manager

Waltham, MA · On-site

$90 - $113/hr

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

Windsor Communities

Area Sales Manager

Westborough, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Partners with the Pricing and Revenue Management Department and Operations Leadership to provide ...

G Adventures

Product Operations Specialist

Boston, MA · On-site

$50K - $55K/yr

Content Management and Quality Control * Review, edit and ensure the accuracy and consistency of ... Participate in the product and tour development process as needed, mostly assisting in the planning ...

Christian Science

Plaza Activities Associate

Boston, MA · On-site

$29.48 - $38.32/hr

... management of any concerns affecting visitor safety, security, or the effective operation of the ... Tour guides help present a clear, accurate, and engaging introduction to the history of The Mother ...

EliseAI

VP of Revenue Operations

Boston, MA · On-site

$275 - $315/hr

We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay ... Partner with CRO and CFO on sales forecasting, goal-setting, and performance management--ensuring ...

UnitedHealth Group

Pharmacy Manager - Community

Lynn, MA · On-site

$112K - $193K/yr

... oversee the daily operations of a pharmacy including dispensing prescription medication and ... Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour Pharmacy ...

divvyDOSE

Pharmacy Manager - | , | Healthcare

Lynn, MA · On-site

$112K - $193K/yr

... oversee the daily operations of a pharmacy including dispensing prescription medication and ... Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour Pharmacy ...

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All JobsTour Operations JobsTour Operations Manager JobsTour Operations Manager Jobs in Boston, MA

Tour Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do tour operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for tour operations manager in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What does a tour operations manager do?

A Tour Operations Manager is responsible for overseeing the planning, organization, and execution of travel and tour packages. They coordinate with travel agents, suppliers, and customers to ensure smooth logistics, including transportation, accommodation, and itineraries. Their role often includes managing budgets, handling customer inquiries or complaints, and ensuring all tours meet quality and safety standards. Overall, they play a key part in delivering enjoyable and seamless travel experiences for clients.

What are the key skills and qualifications needed to thrive as a tour operations manager, and why are they important?

To thrive as a Tour Operations Manager, you need expertise in itinerary planning, logistics coordination, and a solid background in travel and tourism, often supported by a relevant degree or diploma. Familiarity with reservation and booking systems, global distribution systems (GDS), and CRM software is typically required. Excellent communication, leadership, and problem-solving skills help you manage teams and address client needs effectively. These competencies ensure seamless tour execution, high customer satisfaction, and efficient business operations in a competitive industry.

What are some common challenges faced by tour operations managers, and how can they be addressed?

Tour Operations Managers often encounter challenges such as coordinating logistics across multiple destinations, handling last-minute changes, and ensuring high customer satisfaction. Effective communication with suppliers, proactive contingency planning, and strong organizational skills are key to overcoming these obstacles. Building strong relationships with local partners and maintaining flexibility in itineraries also help manage unexpected issues, ensuring smooth tour experiences for clients.

What is the difference between Tour Operations Manager vs Tour Coordinator?

AspectTour Operations ManagerTour Coordinator
ResponsibilitiesOversees entire tour operations, manages staff, plans logistics, and ensures customer satisfaction.Assists with tour arrangements, handles bookings, and supports the operations team.
Required SkillsLeadership, planning, problem-solving, and industry knowledge.Customer service, organization, communication skills.
Work EnvironmentOffice-based with site visits, managing teams and vendors.On-site during tours, coordinating logistics and guest needs.
CertificationsTourism or hospitality management certifications often preferred.Customer service or hospitality certifications beneficial.

The Tour Operations Manager typically holds a broader leadership role, overseeing all aspects of tour planning and execution, while the Tour Coordinator focuses on supporting logistics and guest services. Both roles require industry knowledge and customer service skills, but the manager has greater responsibility for overall success.

Tour Operations Manager jobs near you
Infographic showing various Tour Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Service Technician II

Samuels & Associates

Boston, MA • On-site

Full-time

Re-posted 6 days ago

Job description

Service Tech II

Reports to: Area Operations Manager

Location: TBD

Job Description

The Service Technician team is attentive to Samuels & Associates’ goals relative to resident satisfaction. The Service Technicians are responsible for maintaining the physical condition and appearance of the site.

Essential Functions

  • Review work orders throughout the day and complete in order received as well as according to Permission to Order status
  • Respond to all work orders within 24 hours
  • Communicate status of work order to the Concierge and management office when follow up isrequired
  • Accompany and supervise vendors on any in-unit orcommon areaservice requests and ensure items are completed on scheduled
  • Leave apartment/area of work clean and tidy during work and after completing
  • Complete pre-walk of apartments andnotify AreaOperations Manager and Client Service Manager of any issuesidentified
  • Review Make Ready Schedule provided by Assistant General Manager
  • Complete tasksin accordance withschedule
  • Complete make ready paperwork and provide to the Leasing Manager for resident file
  • Complete move-in keys prior to lease start date
  • Complete daily tour of the property and ensure common area requests are completed daily
  • Monitor routine maintenance items such as area light bulbs, heating/cooling, paint, trash, etc.
  • Maintain building equipment

Requirements

  • Maintenance related experience is preferred
  • Excellent communication, organizational, and leadership skills necessary
  • Ability to interpret, evaluate, and communicate detailed written or verbal instructions to other accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication
  • Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility
  • Knowledge of Excel,Wordand Outlook

Commitment to Diversity Equity and Inclusion: 

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.