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Tour Guide Jobs in Madison, WI (NOW HIRING)

Trek Bicycle

Customer Care - eCommerce, Guide

Waterloo, WI · On-site

$15.50 - $21/hr

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by ...

Edgerton Care Center

ADON/ IP

Edgerton, WI · On-site

$41 - $47/hr

Community tour, badge, keys, and ongoing paid training About Edgerton Care Center : Join our 61-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

New

Edgerton Care Center

Director of Nursing

Madison, WI · On-site

Community tour, badge, keys, and ongoing paid training About Edgerton Care Center: Join our 61-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

Wi Don Council

Director of Nursing

Edgerton, WI · On-site

$120 - $135/hr

Community tour, badge, keys, and ongoing paid training AboutEdgerton Care Center: Join our 61-bed ... Ourcommunityculture is guided by our Core Values: Do the Right Thing | Foster Positive ...

New

Edgerton Care Center

Be Seen First

Director of Nursing

Edgerton, WI · On-site

$120K - $135K/yr

Community tour, badge, keys, and ongoing paid training About Edgerton Care Center: Join our 61-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

Edgerton Care Center

Be Seen First

Director of Nursing

Edgerton, WI · On-site

$120K - $135K/yr

Community tour, badge, keys, and ongoing paid training About Edgerton Care Center: Join our 61-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

Continental

Leasing Associate

Cottage Grove, WI · On-site

$20 - $23/hr

You will guide your own success by achieving leasing goals and building professional relationships ... tour-ready units and maintaining a clean, inviting model and tour path daily Driving Success ...

Edgerton Care Center

LPN

Edgerton, WI · On-site

$28 - $44.98/hr

Community tour, badge, keys, and ongoing paid training About Edgerton Care Center: Join our 61-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

Ingleside Communities

Receptionist

Mount Horeb, WI · On-site

$16 - $18/hr

Community tour, badge, keys, and ongoing paid training About Ingleside Communities: Join our 80-bed ... Our community culture is guided by our Core Values: Do the Right Thing | Foster Positive ...

CommonPlace

Leasing Consultant

Madison, WI · On-site

$21/hr

Ensure all model units, common areas, and tour paths are clean and ready to impress. Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move ...

CommonPlace

Leasing Consultant

Madison, WI · On-site

$21/hr

Ensure all model units, common areas, and tour paths are clean and ready to impress. * Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and ...

CommonPlace

Leasing Consultant

Madison, WI · On-site

$21/hr

... and tour paths are clean and ready to impress. • Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins. • Keep resident files ...

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Showing results 21-40

All JobsTour Guide JobsTour Guide Jobs in Madison, WI

Tour Guide information

See Madison, WI salary details

$8

$18

$33

How much do tour guide jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for tour guide in Madison, WI is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $21.30 per hour, depending on experience, location, and employer.

What is a tour guide?

Tour guides are professionals who lead individuals or groups on tours, providing information about the places being visited. They share historical, cultural, and practical knowledge, answer questions, and ensure the safety and enjoyment of their guests. Tour guides may work in various settings, such as museums, cities, nature parks, or heritage sites. Their role is to enhance the visitor experience by making the tour informative, engaging, and memorable.

What is a tour guide?

Tour guides are the helpful and knowledgeable resources for travelers. They may be on staff at museums or other tourist attraction sites to run scheduled tours our provide information to visitors. They may also lead guided tours through natural attractions, like caves or hikes to a waterfall. Tour guides assist visitors, monitor crowds, and provide information. Some tour guides have extensive knowledge in a particular subject or area, for example, a period in history or ecology.

What are the key skills and qualifications needed to thrive as a tour guide, and why are they important?

To thrive as a Tour Guide, you need in-depth knowledge of local history and attractions, strong verbal communication skills, and often a relevant certification or license depending on the region. Familiarity with booking software, audio tour systems, and GPS navigation devices is typically required. Exceptional interpersonal skills, enthusiasm, and adaptability help create engaging and memorable experiences for diverse groups. These abilities ensure that tours run smoothly, clients remain safe and informed, and guests leave with a positive impression.

What are some common challenges tour guides face during group tours, and how can they effectively handle them?

Tour Guides often encounter challenges such as managing diverse group dynamics, addressing unexpected questions, and adapting to last-minute itinerary changes. Effective communication and strong organizational skills are key to keeping the group engaged and on schedule. Building rapport with participants, staying flexible, and having a deep knowledge of the tour content help guides handle unforeseen issues smoothly. Many guides also develop quick problem-solving strategies to ensure a positive experience for all guests.

What is the difference between Tour Guide vs Travel Agent?

AspectTour GuideTravel Agent
CredentialsNone required, but certifications like Certified Tour Guide can helpTravel certifications or licenses may be preferred
Work EnvironmentOn-site at tourist locations, guiding groups in personOffice-based or remote, planning and booking travel arrangements
Employer & Industry UsageTourism, hospitality, travel companies, attractionsTravel agencies, tour operators, online booking platforms
Common Search & Comparison IntentUnderstanding roles, job duties, and qualificationsPlanning trips, booking travel, and arranging tours

While both Tour Guides and Travel Agents work within the tourism industry, Tour Guides lead groups at specific locations, providing on-site information and entertainment. Travel Agents, on the other hand, focus on planning and booking travel arrangements behind the scenes. Each role requires different skills and work environments, but both contribute to the overall travel experience.

Do tour guides get paid a lot?

Tour guides' salaries vary depending on location, experience, and employer, but they generally earn modest wages, often hourly or per tour. Experienced guides with specialized knowledge or certifications can earn higher pay, and tips from customers can also supplement income.
More about Tour Guide jobs

What job categories do people searching Tour Guide jobs in Madison, WI look for?

The top searched job categories for Tour Guide jobs in Madison, WI are:

What cities near Madison, WI are hiring for Tour Guide jobs?

Cities near Madison, WI with the most Tour Guide job openings:

Tour Guide jobs near you
Infographic showing various Tour Guide job openings in Madison, WI as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,423 per year, or $19 per hour.

Customer Care - eCommerce, Guide

Trek Bicycle

Waterloo, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Trek Bicycle rating

7.3

Company rating: 7.3 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

102nd of 734 rated retailers

Job description

A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
Job Description
The Trek eCommerce team welcomes our customers to the best online bike shop in the world, trekbikes.com. We are seeking a dedicated and enthusiastic individual to demonstrate exceptional hospitality in the e-commerce space. Our ideal candidate is passionate about helping people achieve their goals, finding solutions for our customers, and takes pride in celebrating the success of others.
What you'll be doing:
  • Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency.
  • Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience.
  • Assist customers via email, phone, live chat, or video within expected standards.
  • Partner with shops to create awesome solutions for riders.
  • Continuously learn and suggest process improvements to enhance our hospitality.
  • Communicate with Product Managers to give customer feedback and understand Trek products.
  • Utilize databases and resources to research and resolve consumer inquiries.
  • This job description may not cover or contain all the activities, duties, or responsibilities that are required of a team member. Responsibilities and activities may change at any time.
What you'll bring to the profession:
  • Love all things bikes and cycling.
  • Excellent hospitality and communication skills through phones and online chat.
  • Technical understanding of bicycles and bicycle repair.
  • Comfortable working with multiple computer programs and applications.
  • Must be able to build and maintain strong relationships.
  • Strong desire to contribute to an outstanding customer service organization within the bicycle industry.
  • Internet Speed: At least 100 MBs download and upload speeds.
  • Looking to support weekends while still giving two days off in a row. Schedule to be 10:00am-7:00pm CST.

Trek Benefits:
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule - 10 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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