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Tour Guide Manager Jobs in Boston, MA (NOW HIRING)

DRG Employer LLC

Server $15-$45/HR

Boston, MA · On-site

$15 - $45/hr

Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.

Dividend Restaurant Group

Server $15-$45/HR

Boston, MA · On-site

$15 - $45/hr

Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.

Windsor Communities

Area Sales Manager

Waltham, MA

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Conducts a weekly audit to monitor the closing ratios of the sales team for guided and unguided ...

Windsor Communities

Area Sales Manager

Boston, MA

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Conducts a weekly audit to monitor the closing ratios of the sales team for guided and unguided ...

Windsor Communities

Area Sales Manager

Waltham, MA · On-site

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Conducts a weekly audit to monitor the closing ratios of the sales team for guided and unguided ...

Windsor Communities

Area Sales Manager

Hopkinton, MA

Ensures sales associates and unguided tour technology effectively present the community(s), common ... Conducts a weekly audit to monitor the closing ratios of the sales team for guided and unguided ...

Saphire Event Group

Sales Manager

Bridgewater, MA · On-site

From first inquiry to signed contract, you will guide clients through discovering our venues ... • Strong tour-to-booking conversion rates • Monthly sales goals achieved or exceeded • ...

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All JobsTour Guide JobsTour Guide Manager JobsTour Guide Manager Jobs in Boston, MA

Tour Guide Manager information

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How much do tour guide manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for tour guide manager in Boston, MA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.98 per hour, depending on experience, location, and employer.

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills. Some positions may also include bonuses or commissions based on tour sales or customer satisfaction.
What are the most commonly searched types of Tour Guide jobs in Boston, MA? The most popular types of Tour Guide jobs in Boston, MA are:
What cities near Boston, MA are hiring for Tour Guide Manager jobs? Cities near Boston, MA with the most Tour Guide Manager job openings:
Tour Guide Manager jobs near you

Member Experience Manager - Boston

Industrious

Boston, MA • On-site

$71K/yr

Other

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

In-Person Hospitality Role

Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking. Your drive makes you excited to connect with the broader business community. You're proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious.

Extraordinary is no ordinary achievement. We'll only make this dream happen with a team of considerate collaborators who don't think inside the box. In fact, we don't even see one. Come join our team.

In a year you'll know you're successful if:

  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)

You're a great fit for this role if:

  • No member request is too big or too small for you to handle
  • You're energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You're resilient. You know growth only comes from embracing challenging and unpredictable days
  • You're willing to get your hands dirty one minute and think big picture the next

Requirements:

  • Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
  • Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
  • Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
  • Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
  • Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Compensation:

The annual base compensation range for this role starts at $71,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

You will also be eligible for up to $11,000 in performance-related bonus pay.

Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies.

Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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