... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Prepares tour guide work schedules ensuring appropriate number of tour guides are available for ...
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Prepares tour guide work schedules ensuring appropriate number of tour guides are available for ...
Tram Tour Guide
Glencoe, IL · On-site
$18 - $21.15/hr
Tram Tour Guide Exemption Status : Non-exempt Department : Visitor Experience Reports to ... by managers with defined pay ranges for all positions. When posting job openings, we share the ...
Tram Tour Guide
Glencoe, IL · On-site
$18 - $21.15/hr
Tram Tour Guide Exemption Status : Non-exempt Department : Visitor Experience Reports to ... by managers with defined pay ranges for all positions. When posting job openings, we share the ...
Chicago Wine Tour Guide
Chicago, IL · On-site
$25/hr
Tour Guide - Chicago Wine Tour Location: Chicago, IL Job Type: Part-time Compensation: $27 per hour ... Manage tour pacing, route safety, and group engagement to maintain an entertaining, inclusive ...
Quick apply
Chicago Wine Tour Guide
Chicago, IL · On-site
$25/hr
Tour Guide - Chicago Wine Tour Location: Chicago, IL Job Type: Part-time Compensation: $27 per hour ... Manage tour pacing, route safety, and group engagement to maintain an entertaining, inclusive ...
Chicago Wine Tour Guide
Chicago, IL · On-site
$25/hr
Tour Guide - Chicago Wine Tour Location: Chicago, IL Job Type: Part-time Compensation: $27 per hour ... Manage tour pacing, route safety, and group engagement to maintain an entertaining, inclusive ...
Chicago Wine Tour Guide
Chicago, IL · On-site
$25/hr
Tour Guide - Chicago Wine Tour Location: Chicago, IL Job Type: Part-time Compensation: $27 per hour ... Manage tour pacing, route safety, and group engagement to maintain an entertaining, inclusive ...
2018 Seasonal Tour Guide
Chicago, IL · On-site
... guides, management team and support staff can come into the office each morning knowing that we ... Duties: • Arrive on time, ready to provide exceptional customer service for each tour. • ...
2018 Seasonal Tour Guide
Chicago, IL · On-site
... guides, management team and support staff can come into the office each morning knowing that we ... Duties: • Arrive on time, ready to provide exceptional customer service for each tour. • ...
2018 Seasonal Tour Guide
Chicago, IL · On-site
... guides, management team and support staff can come into the office each morning knowing that we ... Arrive on time, ready to provide exceptional customer service for each tour. Provide a memorable ...
2018 Seasonal Tour Guide
Chicago, IL · On-site
... guides, management team and support staff can come into the office each morning knowing that we ... Arrive on time, ready to provide exceptional customer service for each tour. Provide a memorable ...
Assistant Director of Admissions for Capitol Campus Enrollment
Campus, IL · On-site
$49K - $62K/yr
In addition, the Assistant Director delivers information sessions, coordinates and markets recruitment and yield events, manages the Capitol Campus tour guide program, and develops partnerships with ...
Assistant Director of Admissions for Capitol Campus Enrollment
Campus, IL · On-site
$49K - $62K/yr
In addition, the Assistant Director delivers information sessions, coordinates and markets recruitment and yield events, manages the Capitol Campus tour guide program, and develops partnerships with ...
Catering Assistant
Springfield, IL · On-site
$13/hr
Be a "Tour Guide" to the McAlister's experience; help our guest navigate catering from ordering and ... Report all safety concerns to a member of management immediately * Be at work on time, in clean ...
Quick apply
Catering Assistant
Springfield, IL · On-site
$13/hr
Be a "Tour Guide" to the McAlister's experience; help our guest navigate catering from ordering and ... Report all safety concerns to a member of management immediately * Be at work on time, in clean ...
Be a "Tour Guide" to the McAlister's experience; help our guest navigate catering from ordering and ... Report all safety concerns to a member of management immediately * Be at work on time, in clean ...
Quick apply
Be a "Tour Guide" to the McAlister's experience; help our guest navigate catering from ordering and ... Report all safety concerns to a member of management immediately * Be at work on time, in clean ...
Member Experience Manager - Chicago
Chicago, IL · On-site
$70K/yr
As the manager of your own location you rely heavily on your business sense to organize all the ... You can confidently identify companies' most important needs, enjoy being their tour guide, and ...
Member Experience Manager - Chicago
Chicago, IL · On-site
$70K/yr
As the manager of your own location you rely heavily on your business sense to organize all the ... You can confidently identify companies' most important needs, enjoy being their tour guide, and ...
Park Guide - FUL
Springfield, IL · On-site
$40K/yr
... management determines such need exists), you will be required to sign an affidavit certifying to ... Examples of specialized experience include, but are not limited to, Park Guide or tour leader ...
Park Guide - FUL
Springfield, IL · On-site
$40K/yr
... management determines such need exists), you will be required to sign an affidavit certifying to ... Examples of specialized experience include, but are not limited to, Park Guide or tour leader ...
Park Guide - FUL
Springfield, IL · On-site
$40K/yr
... management determines such need exists), you will be required to sign an affidavit certifying to ... Examples of specialized experience include, but are not limited to, Park Guide or tour leader ...
Park Guide - FUL
Springfield, IL · On-site
$40K/yr
... management determines such need exists), you will be required to sign an affidavit certifying to ... Examples of specialized experience include, but are not limited to, Park Guide or tour leader ...
Manage logistics for monthly Veteran Lunches including invitations, food ordering, serving, clean ... trained as Tour Guide to lead tours for prospective student veterans and follow up with all ...
Manage logistics for monthly Veteran Lunches including invitations, food ordering, serving, clean ... trained as Tour Guide to lead tours for prospective student veterans and follow up with all ...
Travel Director
Chester, IL · On-site
Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...
Travel Director
Chester, IL · On-site
Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...
Travel Director
Chester, IL · On-site
Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...
Travel Director
Chester, IL · On-site
Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...
... • Manage logistics for monthly Veteran Lunches including invitations, food ordering, serving ... trained as Tour Guide to lead tours for prospective student veterans and follow up with all ...
... • Manage logistics for monthly Veteran Lunches including invitations, food ordering, serving ... trained as Tour Guide to lead tours for prospective student veterans and follow up with all ...
Deliver 100% guest satisfaction--every guest, every time Be a Drake's tour guide: know the menu ... managers are promoted from within 🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG ...
Quick apply
Deliver 100% guest satisfaction--every guest, every time Be a Drake's tour guide: know the menu ... managers are promoted from within 🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG ...
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.
Tour Guide Manager information
What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?
One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.
What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?
To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.
What is the difference between Tour Guide Manager vs Tour Guide?
| Aspect | Tour Guide Manager | Tour Guide |
|---|---|---|
| Credentials | Often requires leadership or supervisory experience, sometimes certifications in tourism or hospitality | Typically needs a guide certification or license, customer service skills |
| Work Environment | Supervises tour guides, manages schedules, and oversees operations | Conducts tours, interacts directly with tourists in various locations |
| Employer & Industry | Tour companies, travel agencies, hospitality industry | Tour companies, museums, historical sites, travel agencies |
The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.
How much money can you make as a tour guide manager?
A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.
What is the role of a tour guide manager?
A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.
What are the most commonly searched types of Tour Guide jobs in Illinois?
The most popular types of Tour Guide jobs in Illinois are:
What cities in Illinois are hiring for Tour Guide Manager jobs?
Cities in Illinois with the most Tour Guide Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Job description
Company Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Position Details:
Industry Manufacturing
Work Location Moline IL 61265
Job Title Tour Guide
Duration 3 Years (Strong possibility of extension)
Job Description:
Duties: Coordinates and plans all factory tours.
Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.
Compiles data necessary to prepare files or create standard and special reports using defined formats.
Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
Acts as the Company representative during factory tours and events.
Trains tour guides on tour routes and appropriate information to provide guests.
Major Duties:
Workers will provide tours for Dealers, schools, families, and customers.
Training will be provided on client, client history, exhibits, and QC area.
Schedule is very flexible. Most Tour Guides work anywhere from 4-12 hours a week as need or as available.
Current Tour Guide shifts are M-F 9:00 am - 1:00 pm and 1:00 pm - 5:00 pm; Sat 10:00 am - 1:30 pm and; 1:30 pm - 5:00 pm, and Sun 12:00 pm - 4:00 pm.
Beginning in November shifts will be split M-F 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm.
Guides are requested to work occasional weekends and holidays - on a rotational basis.
Tour Guides may also be requested to provide VIP tours and assist with special events.
The three major events at the Pavilion are: Learn and Play Day in July, the Tractor Show in September, and Craft Day every 3rd Sat of the month.
Qualifications
Requirements:
- Candidates must have strong customer service skills.
- An ideal candidate will have any or all of the following: a lot of knowledge about client through work experience, family, or research, experience in education or training, and/or experience working with/educating children.
- Computer skills are not necessary.
Additional Information
To know more about the position, please contact:
Monaliza Santiago
314-815-5414
About Collabera
Sourced by ZipRecruiter
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Morristown, NJ, US