Tour Guide
$70K/yr
Tour Guide * Central Location, Yerba Buena, San Francisco, California, United States, 94109 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$70K/yr
Tour Guide * Central Location, Yerba Buena, San Francisco, California, United States, 94109 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$70K/yr
Tour Guide * Central Location, Napa area, California, United States, 94558 * Sales Representative ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$70K/yr
Tour Guide * Central Location, Napa area, California, United States, 94558 * Sales Representative ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
Overview $16.90 / hour A Tour Guide leads groups of children and adults on educational tours ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
Overview $16.90 / hour A Tour Guide leads groups of children and adults on educational tours ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Bike Rental Tour Guide Host
San Francisco, CA · On-site
$25 - $30/hr (+ commission)
As a Tour Guide, you will be responsible for creating memorable experiences that educate and ... Utilize time management skills to adhere to scheduled tour times * Provide excellent customer ...
Quick apply
Bike Rental Tour Guide Host
San Francisco, CA · On-site
$25 - $30/hr (+ commission)
As a Tour Guide, you will be responsible for creating memorable experiences that educate and ... Utilize time management skills to adhere to scheduled tour times * Provide excellent customer ...
Tour Guide
$70K/yr
Tour Guide * Central Location, Mid-City, San Diego, California, United States, 92103 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$70K/yr
Tour Guide * Central Location, Mid-City, San Diego, California, United States, 92103 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Anaheim, CA · On-site
$16.90/hr
Tour Guide * Central Location, Anaheim Resort, Anaheim area, California, United States, 92802 ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Anaheim, CA · On-site
$16.90/hr
Tour Guide * Central Location, Anaheim Resort, Anaheim area, California, United States, 92802 ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$70K/yr
Tour Guide * 123 Selkirk Ranch Road, Angels Camp, California, United States, 95222 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$70K/yr
Tour Guide * 123 Selkirk Ranch Road, Angels Camp, California, United States, 95222 * Sales ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
Overview $16.90 / hour A Tour Guide leads groups of children and adults on educational tours ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
Overview $16.90 / hour A Tour Guide leads groups of children and adults on educational tours ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Tour Guide
$70K/yr
Tour Guide * 1360 19th Hole Drive, Windsor, California, United States, 95492 * Sales Representative ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$70K/yr
Tour Guide * 1360 19th Hole Drive, Windsor, California, United States, 95492 * Sales Representative ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Anaheim, CA · On-site
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Anaheim, CA · On-site
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
$16.90 / hour A Tour Guide leads groups of children and adults on educational tours through the park ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Tour Guide
Buena Park, CA · On-site
$16.90/hr
$16.90 / hour A Tour Guide leads groups of children and adults on educational tours through the park ... Ability to speak in front of a group of guests and manage groups of people. * A genuine interest in ...
Bike Rental Tour Guide Host
San Francisco, CA · On-site
$25 - $30/hr (+ commission)
As a Tour Guide, you will be responsible for creating memorable experiences that educate and ... Utilize time management skills to adhere to scheduled tour times * Provide excellent customer ...
Quick apply
Bike Rental Tour Guide Host
San Francisco, CA · On-site
$25 - $30/hr (+ commission)
As a Tour Guide, you will be responsible for creating memorable experiences that educate and ... Utilize time management skills to adhere to scheduled tour times * Provide excellent customer ...
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
San Francisco, CA · On-site
$19.61/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
San Francisco, CA · On-site
$19.61/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$70K/yr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Napa, CA · On-site
$70K/yr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
$16.90/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Windsor, CA · On-site
$70K/yr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
Windsor, CA · On-site
$70K/yr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
San Francisco, CA · On-site
$19.61/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide
San Francisco, CA · On-site
$19.61/hr
Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...
Tour Guide Manager information
What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?
One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.
What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?
To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.
What is the difference between Tour Guide Manager vs Tour Guide?
| Aspect | Tour Guide Manager | Tour Guide |
|---|---|---|
| Credentials | Often requires leadership or supervisory experience, sometimes certifications in tourism or hospitality | Typically needs a guide certification or license, customer service skills |
| Work Environment | Supervises tour guides, manages schedules, and oversees operations | Conducts tours, interacts directly with tourists in various locations |
| Employer & Industry | Tour companies, travel agencies, hospitality industry | Tour companies, museums, historical sites, travel agencies |
The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.
How much money can you make as a tour guide manager?
A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.
What is the role of a tour guide manager?
A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.
What are the most commonly searched types of Tour Guide jobs in California?
The most popular types of Tour Guide jobs in California are:
What cities in California are hiring for Tour Guide Manager jobs?
Cities in California with the most Tour Guide Manager job openings:
$70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Travel + Leisure Co. rating
7.5
Travel + Leisure Co.
Based on 25 frontline employees who took The Breakroom Quiz
7.8
Travel agencies average
Based on 157 frontline employees who took The Breakroom Quiz
The best things about working at Travel + Leisure Co.
Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees
94%
say their managers don’t change their shifts at short notice
94%
say their health insurance is affordable
77%
say they have respectful managers
Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees
Job description
Tour Guide
- Central Location, Yerba Buena, San Francisco, California, United States, 94109
- Sales Representative
- Full Time
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We Put the World on Vacation
Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Tour Guide
The Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role.
How You'll Shine
Welcome guests and owners with a warm, professional, and hospitality-focused experience.
Verify guest identities and confirm scheduled presentation appointments.
Maintain accurate guest information and records within the CRM system.
Prepare presentation areas, including audio/visual equipment and presentation materials.
Provide general information regarding resort amenities, services, and local attractions.
Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
Complete administrative tasks, required documentation, compliance training, and team meetings.
Support daily operations and perform additional responsibilities as assigned.
Compliance Requirements
To comply with California Department of Real Estate (DRE) regulations, associates in this role may not:
Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information.
Explain or interpret contracts or legal documents.
Answer detailed questions regarding property availability, inventory, or unit values.
Encourage, influence, or participate in purchasing decisions.
What You'll Bring
High School Diploma or equivalent required.
Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process.
Customer service, hospitality, retail, or other guest-facing experience preferred.
Experience using computers, tablets, and digital business applications.
Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.
Unless there is a legal requirement, experience will be accepted for the education requirement.
Training & Career Path
Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.
Compensation
Hourly Rate:$19.61 per hour (Non-Exempt)
This position is eligible for flat-rate booking verification bonuses and administrative incentives. Compensation for this unlicensed role is not tied to real estate sales, transactions, or property values, in accordance with California Department of Real Estate regulations.
**The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.
**The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)Compensation
During the initial training period, the hourly wage is $19.61 plus commissions and bonuses. After the initial training period, the compensation is the states minimum wage per hour, plus commissions and bonuses.Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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