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Tour Ambassador Jobs (NOW HIRING)

ASM Global

Tour Ambassador

Frisco, TX · On-site

The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports ...

AEG

Tour Ambassador

Frisco, TX · On-site

The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports ...

ASM Global

Tour Ambassador

Frisco, TX · On-site

The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports ...

AMB Sports & Entertainment

Tour Ambassador

Atlanta, GA · On-site

Position Summary Our Tour Ambassadors are responsible for creating the ultimate experience for our fans at Mercedes-Benz Stadium. We go above and beyond to exceed their expectations in customer ...

AEG

Tour Ambassador at AT&T Stadium

Arlington, TX · On-site

$13.50 - $17.25/hr

The Tour Ambassador is a dynamic, guest-facing role dedicated to creating memorable and engaging experiences for all visitors. Ambassadors guide tours, share history and unique insights, and serve as ...

ASM Global

Tour Ambassador at AT&T Stadium

Dallas, TX · On-site

$14.75 - $19/hr

The Tour Ambassador is a dynamic, guest-facing role dedicated to creating memorable and engaging experiences for all visitors. Ambassadors guide tours, share history and unique insights, and serve as ...

Benchmark

Seasonal Tour Ambassadors

Riverside, CA

The Tour Ambassador is responsible for providing engaging, informative, and memorable guided tours of The Mission Inn Hotel & Spa and its historic property. This position serves as an enthusiastic ...

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Tour Ambassador information

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How much do tour ambassador jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tour ambassador in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a tour ambassador?

Tour Ambassadors are professionals who guide and assist visitors during tours at various destinations, such as museums, cities, attractions, or campuses. Their main role is to provide information, answer questions, and ensure guests have a positive and memorable experience. Tour Ambassadors often share historical facts, recommend points of interest, and help with logistics like directions and scheduling. They typically have strong communication skills and a friendly, approachable demeanor. The position may be full-time, part-time, or seasonal, depending on the employer and location.

How does a tour ambassador typically collaborate with other team members to ensure a smooth guest experience?

Tour Ambassadors frequently work closely with guides, ticketing staff, security, and guest services to provide visitors with a seamless and memorable experience. They coordinate schedules, relay guest feedback, and stay informed about updates or changes to tour routes or exhibits. Effective communication and teamwork are essential, as Ambassadors often serve as the link between guests and the broader organization, ensuring that any issues are addressed promptly and that everyone is aligned on daily objectives.

What are the key skills and qualifications needed to thrive as a tour ambassador, and why are they important?

To thrive as a Tour Ambassador, you need strong communication skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation systems, booking platforms, and audio-visual equipment is commonly required. Outstanding interpersonal skills, enthusiasm, and adaptability help create memorable guest experiences and manage diverse group dynamics. These qualities are crucial for ensuring guests are informed, engaged, and satisfied during their tours.

What is the difference between Tour Ambassador vs Tour Guide?

AspectTour AmbassadorTour Guide
CredentialsMay require customer service or hospitality experienceOften requires licensing or certification depending on location
Work EnvironmentPublic events, promotional activities, visitor centersOn-site historical sites, museums, city tours
Employer & IndustryTourism, hospitality, promotional organizationsHeritage sites, museums, travel companies
Search & Comparison IntentCustomer engagement, promotional rolesEducational, informational tours

While both roles involve engaging with visitors, a Tour Ambassador primarily promotes destinations and enhances visitor experience through customer service and promotional activities. A Tour Guide typically provides educational and historical information during tours. The roles overlap in customer interaction but differ in focus and credentials required.

What states have the most Tour Ambassador jobs?

States with the most job openings for Tour Ambassador jobs include:

Infographic showing various Tour Ambassador job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Tour Ambassador

Frisco, TX • On-site

ASM Global
Arts, Entertainment, and Recreation • 10K+ employees
Learn more about ASM Globalexternal

Part-time

Re-posted 26 days ago

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

147th of 261 rated facilities management

Job description

The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports directly to the Tour Ambassador Supervisor.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.
Responsibilities:
The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports directly to the Tour Ambassador Supervisor.
• Greeting guests as they enter assigned areas.
• Ensuring safety of our guests while waiting, on tour or in assigned areas.
• Providing a high level of customer service for the guest, resolving issues and referring issues to a Supervisor as necessary to ensure a pleasant experience.
• Ability to perform and present information in a concise, legible manner to our guests - must be able to speak loudly and clearly, and be able to manage a big group.
• Performs other duties as necessary or required by management.
• Non-traditional hours (Nights, Weekends & Holidays as necessary)
Qualifications:
• HIGH level of demonstrated professionalism and customer service.
• Excellent written and verbal skills - multi-lingual a plus.
• Energetic and outgoing personality..

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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