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Tour Administrator Jobs (NOW HIRING)

Capital Vacations

Front Desk / Tour Reception

Sedona, AZ · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Tour Reception / Gifting Department: Responsible for providing customer services to ... O., Admin. Manager, etc.) * Provide information to guests about the area, including directions and ...

Capital Vacations

Front Desk / Tour Reception

Sedona, AZ · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Tour Reception / Gifting Department: Responsible for providing customer services to ... O., Admin. Manager, etc.) * Provide information to guests about the area, including directions and ...

Capital Vacations

Front Desk / Tour Reception

Sedona, AZ · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk / Tour Reception / Gifting Department: Responsible for providing customer services to ... O., Admin. Manager, etc.) * Provide information to guests about the area, including directions and ...

ALO

Store Design Administrator

Beverly Hills, CA

$80K - $95K/yr

  • PTO

Overview ALO Architecture + Design is looking for a Store Development Administrator to work with us ... Retrieve documents needed for projects (e.g., floor plans, project scope tour documentation, cut ...

Cushman & Wakefield

Executive Administrator

New York, NY · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Executive Administrator Summary Cushman & Wakefield's New York Midtown office is seeking ... Prepare site search / space survey tour book presentations in PowerPoint and maps, leveraging data ...

Cushman & Wakefield

Executive Administrator

New York, NY · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Executive Administrator Summary Cushman & Wakefield's New York Midtown office is seeking ... Prepare site search / space survey tour book presentations in PowerPoint and maps,leveragingdata ...

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Tour Administrator information

What is a tour administrator?

Tour administrators are professionals responsible for organizing, coordinating, and managing the logistics of tours, often within the music, entertainment, or travel industries. They handle tasks such as booking venues, arranging transportation and accommodations, managing schedules, and budgeting expenses. Tour administrators ensure that all aspects of the tour run smoothly and efficiently, acting as the primary point of contact between artists, management, venues, and service providers. Their role is crucial for the success of any tour, as they address logistical challenges and help maintain a positive experience for everyone involved.

What are the key skills and qualifications needed to thrive as a tour administrator?

To thrive as a Tour Administrator, you need strong organizational skills, attention to detail, and experience in travel planning or hospitality, often backed by a relevant degree or diploma. Proficiency with booking systems, CRM software, and office tools like Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving abilities, and customer service skills help you manage client expectations and coordinate logistics smoothly. These skills ensure tours are efficiently organized, clients are satisfied, and unexpected issues are handled professionally.

How does a tour administrator typically collaborate with other departments to ensure seamless tour operations?

A Tour Administrator works closely with various departments such as sales, marketing, logistics, and customer service to coordinate all aspects of a tour. They communicate regularly with tour guides, transportation providers, and accommodation partners to confirm schedules and resolve any issues that may arise. This role often involves cross-departmental meetings, sharing real-time updates, and troubleshooting unexpected challenges to ensure a smooth experience for clients. Effective collaboration is key to managing client expectations and maintaining operational efficiency throughout the tour process.

What does a tour administrator do?

A tour administrator manages the planning, coordination, and logistics of tours or travel events. They handle scheduling, bookings, communication with clients and vendors, and ensure all aspects of the tour run smoothly, often using organizational tools like spreadsheets or booking software.
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Tour Administrator jobs near you
Infographic showing various Tour Administrator job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Front Desk / Tour Reception

Capital Vacations

Sedona, AZ • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

Capital Vacations strives for the best!
Our mission is to deliver quality vacations to our members and guests.
In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays, plus start to earn Paid Time Off immediately.
We are currently looking for the right individual to join our Administrative team.
Front Desk / Tour Reception / Gifting Department:
Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.
Requires availability during daytime hours - weekends required.
  • Greet and check-in guest
  • Assist guests with; collecting payments/pre-auth payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
  • Resolve customer complaints
  • Run and prepare reports - opening and closing
  • Answer phones
  • Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
  • Provide information to guests about the area, including directions and show information
  • Work with theater staff, and other vendors to reserve entertainment.
  • Distribute vouchers for shows, and restaurants.
  • Prepares count and profiles of tours for the entire day
  • Updates numbers to Sales Managers as more tours are added
  • Communicates with Admin Manager or Leads with unusual tours/gifts
  • Maintains clean lobby and refreshment stations.
  • Provides final daily breakdown numbers of tours including the type of tours, the arrived tours, no show tours and corrects data entry of these tours to Marketing and Sales at the completion of the day
  • Other duties as assigned

Skills, Knowledge and Abilities Important for Members of our Administrative Team:
  • Proficient in Excel and Word
  • Basic computer skills
  • Well organized
  • Maintains accuracy
  • Excellent customer service skills
  • Ability to communicate both written and orally.
  • Flexible schedule with the ability to work evenings, weekends and holidays.

To apply, please submit your resume highlighting your relevant experience and skills.
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