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Touchpoint Jobs (NOW HIRING)

Compass Group

EVS Manager

Milwaukee, WI · On-site

$55K - $64K/yr

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

Dining Services Manager

Oneonta, AL · On-site

$48.50K/yr

Pay Grade: 11 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

EVS Manager

Milwaukee, WI

$55K - $64K/yr

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

Bench EVS Manager

Grosse Pointe, MI

$55K - $65K/yr

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

Bench EVS Manager

MI · On-site

$55K - $65K/yr

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

EVS Manager

Southfield, MI · On-site

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

SOUS CHEF, SR - HOSPITAL

Nashville, TN · On-site

$48.30K - $65.20K/yr

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...

Compass Group

EXECUTIVE CHEF, HOSPITAL

Mount Pleasant, WI

$68.90K - $94.90K/yr

Systems Director TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

Dining Services Manager

Austin, TX · On-site

$50K - $55K/yr

Pay Grade: 11 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

SOUS CHEF, SR - HOSPITAL

Nashville, TN

$48.30K - $65.20K/yr

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...

Compass Group

SOUS CHEF, SR - HOSPITAL

Nashville, TN · On-site

$48.30K - $65.20K/yr

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...

Compass Group

Dining Services Manager

Oneonta, AL

$48.50K/yr

Pay Grade: 11 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

EXECUTIVE CHEF, HOSPITAL

Mount Pleasant, WI

$68.90K - $94.90K/yr

Systems Director TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

EXECUTIVE CHEF, HOSPITAL

Mount Pleasant, WI · On-site

$68.90K - $94.90K/yr

Systems Director TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

Dining Services Manager

Austin, TX

$50K - $55K/yr

Pay Grade: 11 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

Compass Group

EVS Manager

Southfield, MI · On-site

Pay Grade: 10 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing ...

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Touchpoint information

What is the difference between Touchpoint vs Customer Service Representative?

AspectTouchpointCustomer Service Representative
Required credentialsTypically no formal certifications; may require familiarity with CRM toolsHigh school diploma or equivalent; often requires customer service training
Work environmentVaries; includes retail, call centers, online platformsCall centers, retail stores, corporate offices
Employer and industry usageUsed across industries to denote points of customer interactionCommonly used in customer service roles across sectors
Search and comparison intentUnderstanding roles involved in customer interactions and touchpointsCustomer service roles and responsibilities

While both roles involve customer interaction, a Touchpoint refers to any point where a customer interacts with a brand, product, or service, often encompassing various roles and platforms. A Customer Service Representative is a specific role focused on assisting customers directly, typically within call centers or retail settings. Understanding these distinctions helps clarify job expectations and career paths in customer engagement.

What cities are hiring for Touchpoint jobs? Cities with the most Touchpoint job openings:
What states have the most Touchpoint jobs? States with the most job openings for Touchpoint jobs include:
Infographic showing various Touchpoint job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

EVS Manager

Compass Group

Milwaukee, WI • On-site

$55K - $64K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,052 frontline employees who took The Breakroom Quiz

298th of 424 rated business services

Job description

Salary: $55,000 - $64,000

Other Forms of Compensation:  

Pay Grade: 10 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department.  You will coordinate the tasks of the department associates and assist in training and development.  You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities:

  • Responsible for department's financial data and statistics.
  • Monitoring of unit expenditures.
  • Develops and recommends department operating budget and ensure the department operates within budget.
  • Coordinates housekeeping activities with other departments.
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
  • Establishes work standards and work flow.
  • Establishes and implements policies and procedures for departmental operations.
  • Encourages and mentor staff creativity and innovation.
  • Ensures compliance with all regulatory agencies.
  • Proactive in the achievement of the facility goals and objectives.
  • Demonstrates quality leadership in meeting performance plans.
  • Reads, develops, and administers Total Quality Management process.
  • Performs other duties as assigned.

Qualifications:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • 1 or more years of supervisory/management experience.
  • Strong work ethic, drive, and initiative for quality and customer service.
  • Excellent written and oral communication skills.
  • Excellent problem-solving skills both one-on-one and in group situations.
  • Ability to utilize a participative approach to managing staff.
  • Understanding of budgeting processes and awareness of profit and loss concepts.
  • Excellent administrative and organizational skills and the ability to prioritize.
  • Ability to function appropriately under stressful conditions.
  • CRCST or any other applicable sterile processing certification is preferred.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Associate's degree is preferred.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1522760

TouchPoint

JULIA KOWALSKI

[[req_classification]] 

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