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Touchpoint Jobs (NOW HIRING)

TouchPoint

CNC Operator- 2nd Shift

Honeoye Falls, NY

$20 - $27/hr

About the role We are seeking an experienced CNC Operator to join our team. The right candidate will be responsible for operating Citizen Swiss CNC lathes to manufacture precision components. This ...

TouchPoint

$130K - $160K/yr

About the role We're seeking a dynamic and hands-on Manager of Manufacturing Engineering to lead our metal manufacturing and final assembly operations. In this key leadership role, you'll drive ...

TouchPoint

$33 - $40/hr

About the role Uses technical experience and process knowledge to address equipment and facility needs on a daily basis and to apply problem solving techniques to higher level issues that compromise ...

TouchPoint

CNC Operator- 3rd Shift

Honeoye Falls, NY · On-site

$20 - $27/hr

About the role We are seeking an experienced CNC Operator to join our team. The right candidate will be responsible for operating Citizen Swiss CNC lathes to manufacture precision components. This ...

TouchPoint

CNC Operator- 2nd Shift

Honeoye Falls, NY · On-site

$20 - $27/hr

About the role We are seeking an experienced CNC Operator to join our team. The right candidate will be responsible for operating Citizen Swiss CNC lathes to manufacture precision components. This ...

TouchPoint

$23 - $27/hr

About the role The Primary Operator position is responsible for producing quality components from a variety of Primary machinery. Compensation: $23-$27 Plus 10% shift differential! What you will be ...

Compass Group

Patient Services Supervisor

Austin, TX · On-site

$50K - $55K/yr

Pay Grade: 9 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...

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Touchpoint information

What is the difference between Touchpoint vs Customer Service Representative?

AspectTouchpointCustomer Service Representative
Required credentialsTypically no formal certifications; may require familiarity with CRM toolsHigh school diploma or equivalent; often requires customer service training
Work environmentVaries; includes retail, call centers, online platformsCall centers, retail stores, corporate offices
Employer and industry usageUsed across industries to denote points of customer interactionCommonly used in customer service roles across sectors
Search and comparison intentUnderstanding roles involved in customer interactions and touchpointsCustomer service roles and responsibilities

While both roles involve customer interaction, a Touchpoint refers to any point where a customer interacts with a brand, product, or service, often encompassing various roles and platforms. A Customer Service Representative is a specific role focused on assisting customers directly, typically within call centers or retail settings. Understanding these distinctions helps clarify job expectations and career paths in customer engagement.

What cities are hiring for Touchpoint jobs?

Cities with the most Touchpoint job openings:

What states have the most Touchpoint jobs?

States with the most job openings for Touchpoint jobs include:

Infographic showing various Touchpoint job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Manager- Manufacturing Engineering II

Honeoye Falls, NY • On-site

TouchPoint
Outpatient Health Care • 11 - 50 employees
Learn more about TouchPointexternal

$130K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

About the role
We're seeking a dynamic and hands-on Manager of Manufacturing Engineering to lead our metal manufacturing and final assembly operations. In this key leadership role, you'll drive continuous improvement, champion automation initiatives, and guide a high-performing engineering team to optimize production, reduce costs, and support new product introductions.You'll play a critical role in shaping manufacturing strategy, advancing technology, and ensuring our processes meet world-class standards. If you thrive in a fast-paced environment and enjoy leading both people and technical innovation, this is a great opportunity to make a measurable impact.
Compensation: $130,000-$160,000
Annual Broad Based Bonus: 20%
What you will be doing
  • Lead & Develop a High-Performing Team: Coach and mentor a team of engineers, fostering accountability, ownership, and a solutions-driven mindset while building future leaders through development and succession planning.
  • Drive Continuous Improvement & Automation: Identify and implement process improvements, introduce new technologies, and lead automation initiatives to enhance efficiency, quality, and cost performance.
  • Own Manufacturing Strategy & Execution: Partner with leadership to align manufacturing plans with business goals, including capacity planning, equipment investments, and process development.
  • Support New Product Introduction (NPI): Collaborate with cross-functional teams to ensure smooth product launches, ensuring designs are optimized for manufacturability and assembly.
  • Optimize Operations & Throughput: Analyze material flow, identify bottlenecks, reduce lead times, and improve layout and setup efficiencies across the facility.
  • Lead Capital Investment Planning: Develop business cases, justify, and execute capital equipment investments to support growth and modernization efforts.
  • Ensure Quality & Compliance Excellence: Apply ISO/QS 9001 principles and leverage tools such as FMEA, SPC, Control Plans, and DOE to maintain high-quality standards and continuous improvement.
  • Act as a Technical Liaison: Partner with corporate engineering and external stakeholders on manufacturing methods, product design, and technical solutions"

About you
  • BSME Degree
  • Familiar with low and high volume manufacturing and automated manufacturing methods
  • Metal manufacturing, assembly and finishing experience (rolling, cold heading, screw machines, etc.)
  • Experience with capital budgeting and justification
  • Experience with design principles and their relation to manufacturing
  • Demonstrate the ability to handle multiple projects, utilizing project planning techniques
  • CAD experience
  • Seven (7) or more years of Engineering Management / Supervision experience
  • Seven (7) or more years Manufacturing Engineering experience
  • Working knowledge of ISO/QS 9001 quality system and tools, i.e., FMEA, Capability Study, DOE
  • Quality and Safety driven

How will we reward you
  • Competitive base pay
  • Generous time off - starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays
  • 401(k) Savings and Investment Plan - Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.
  • Employee Stock Ownership Plan valued at approximately 4-6% of eligible earnings which includes dividend payments after 3-year vesting period
  • Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high deductible health plans
  • Company paid Life & Disability Insurance including; short term, Long Term, and Life
  • Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

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