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Total Warranty Services Jobs in Decatur, GA (NOW HIRING)

Danaher

Senior Service Sales Specialist

Atlanta, GA · On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... The total target compensation at plan (base + SIC) is $109,280-128,000 annually. Actual SIP ...

Staples

Retail Print Specialist (Marietta, GA)

Marietta, GA · On-site

$12.80 - $13.05/hr

Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ... Use order intake tools to capture project information and offer an appropriate total print solution ...

Staples

Retail Print Specialist (Atlanta, GA)

Atlanta, GA · On-site

$14 - $14.25/hr

Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ... Use order intake tools to capture project information and offer an appropriate total print solution ...

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All JobsTotal Warranty Services JobsTotal Warranty Services Jobs in Decatur, GA

Total Warranty Services information

See Decatur, GA salary details

$10

$25

$42

How much do total warranty services jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for total warranty services in Decatur, GA is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.57 per hour, depending on experience, location, and employer.

What is Total Warranty Services?

Total Warranty Services refers to companies or departments that provide extended warranty and protection plans for products such as automobiles, electronics, or appliances. These services typically cover repair costs, replacements, and maintenance beyond the standard manufacturer's warranty. Customers can purchase these plans to safeguard their investments and reduce out-of-pocket expenses for unexpected breakdowns. The specifics of coverage, duration, and claims processes can vary depending on the provider and the type of product covered.

What are some common challenges faced by professionals working at Total Warranty Services, and how can they be overcome?

Professionals at Total Warranty Services often encounter challenges such as managing a high volume of customer inquiries, staying updated on evolving warranty products, and navigating complex claims processes. To overcome these, team members benefit from strong organizational skills, ongoing training on product updates, and effective communication with both customers and colleagues. Collaborative teamwork and a supportive environment help ensure that customer issues are resolved efficiently and that employees continue to grow in their roles.

What are the key skills and qualifications needed to thrive as a Warranty Services Specialist, and why are they important?

To thrive as a Warranty Services Specialist, you need strong knowledge of warranty policies, claims processing, and customer service, often supported by experience in automotive or appliance service industries. Familiarity with warranty management software, CRM systems, and relevant certification such as ASE (for automotive) enhances technical proficiency. Excellent problem-solving, communication, and attention to detail are crucial soft skills for resolving customer issues effectively. These competencies ensure accurate claims resolution, customer satisfaction, and efficient warranty operations.

What is the difference between Total Warranty Services vs Warranty Technician?

AspectTotal Warranty ServicesWarranty Technician
CredentialsTypically requires knowledge of warranty policies, customer service skillsRequires technical certifications, repair skills, and product knowledge
Work EnvironmentOffice-based, customer service centers, or remoteOn-site repair, installation, or maintenance
Employer & IndustryWarranty service providers, insurance companies, retail companiesManufacturers, service centers, appliance or electronics repair companies

While Total Warranty Services primarily involves managing warranty claims and customer support, Warranty Technicians focus on repairing and maintaining products. Both roles are essential in the warranty industry but differ in responsibilities and required skills.

What job categories do people searching Total Warranty Services jobs in Decatur, GA look for?

The top searched job categories for Total Warranty Services jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Total Warranty Services jobs?

Cities near Decatur, GA with the most Total Warranty Services job openings:

Total Warranty Services jobs near you
Infographic showing various Total Warranty Services job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,081 per year, or $25.5 per hour.

Technical & Warranty Support Rep I

fluidrasa

Atlanta, GA

Full-time

Re-posted 24 days ago

Job description

Fluidra is looking for a Technical & Warranty Support Rep 1 to join our team in Atlanta, GA. 
  
WHAT YOU WILL CONTRIBUTE  
Provide mechanical and electrical troubleshooting and installation assistance, warranty support, and general customer service via phone, email and chat software in accordance with Fluidra warranty and service guidelines. Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer service interactions and processing orders for replacement parts as necessary. Additionally, you will: 
  • Provide support to pool owner customers for inquiries surrounding troubleshooting, installation, warranty processes, and other Fluidra programs.
  • Responsible for evaluating each non-warranty related accommodation thoroughly, and when necessary sending accommodations to customer, as well as tracking the dollars used in your individual discretionary non-warranty bucket to ensure allowance is not exceeded.
  • Review and authorize warranty service work to be performed by independent service companies.
  • Attend technical training classes in an effort to maintain current with troubleshooting products.
  • Work with other team members to help achieve overall department goals and tasks. 
  • Other duties as assigned.
WHAT WE SEEK
  • Must be able to work in a fast-paced environment and have the ability to multi-task.
  • Must take direction well, and follow instructions carefully, but also must be comfortable
  • using common sense and personal judgment to help determine the validity of a warranty
  • claim.
  • At least 6 months of “hands on” mechanical and electrical troubleshooting and/or repair experience desired. 
  • Strong written and verbal communication skills.
    Must have 2 years experience delivering customer service with a positive attitude and
  • cheerful disposition.
  • Must be able to type 50 WPM.
  • Possess a technical aptitude with an electrical or mechanical background.
PREFERRED
  • Experience with Oracle EBS a plus.
  • Pool and Spa Industry experience.
  • Call center experience.
  • Proficiency with MS Office tools.
EDUCATION
High school diploma or equivalent.
 
WHAT WE OFFER 
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes: 
  • 2 weeks of paid vacation (accrued)
  • 11 Paid Holidays
  • Full range of health benefits including medical, dental & vision, short & long-term disability
  • 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
  • Health and wellness programs / gym reimbursement
  • Educational assistance up to $7,000 per year
  • Company sponsored FUN events!
  • Generous product discounts 
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
 
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
 
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

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