Total Rewards Operations Manager Jobs in Houston, TX

Location: Hybrid (Dallas or Houston)

Department: DEPADM

The Opportunity

The HR Process Specialist leads initiatives to analyze, optimize, and transform HR processes across the employee lifecycle. This role partners with HR Centers of Excellence, field HR teams, and cross-functional stakeholders (e.g., Finance, IT, Legal), and HRIS to identify inefficiencies, streamline workflows, implement technology-enabled solutions, and support a consistent, scalable employee experience across hourly, salaried, union, and non-union populations.

What you will do?

• Map current HR processes using tools such as Visio, Blueworks or Lucidchart; conduct time/motion, touchpoint, and pain point analysis
• Identify opportunities to automate manual and repetitive HR processes using existing tools (e.g., UKG workflows, Ivanti cases, SuccessFactors process chains)
• Standardize processes where possible, while ensuring compliance with legal, fiscal, regulatory, statutory, jurisdictional, and collective bargaining agreements
• Lead root cause analysis to uncover underlying process issues across hire-to-retire workflows
• Design future-state processes leveraging lean, Six Sigma, or service design principles
• Build and manage the HR process design workshops and improvement projects aligned with enterprise priorities
• Partner with HRIS, IT, and HR systems teams to automate workflows and enable self-service
• Translate business needs into system and data requirements (e.g., Oracle, Workday, UKG Pro, CornerStone, iCIMS)
• Participate in user testing, change management, and rollouts for new tools or enhancements
• Define and track process KPIs (e.g., turnaround time, cost per transaction, employee effort)
• Analyze process and case data (e.g., from Ivanti or Salesforce) to identify trends and improvement opportunities
• Support the creation and enforcement of global HR process standards, documentation, and controls
• Maintain a central repository of process documentation and version control (HR Process Taxonomy)
• Act as a thought partner to HR COEs in designing scalable programs (e.g., Recruiting, onboarding, Benefits delivery)

Required Qualifications

• 3+ years in HR operations, business process improvement, or HR transformation roles
• Experience supporting field-heavy organizations with both hourly and salaried populations
• Demonstrated success leading cross-functional process improvement efforts
• Proficient in process mapping, Lean/Six Sigma tools, and HR systems (e.g., UKG, Workday, Oracle, Cornerstone, SAP SuccessFactors, iCIMS)
• Strong analytical and project management skills
• Excellent communication and facilitation abilities across all levels of the organization

Preferred Qualifications

• Process orientation: Able to see both the big picture and process-level details
• Business acumen: Understands how HR processes impact business performance
• Systems thinking: Connects people, systems, and data flows holistically
• Empathy for the field: Designs solutions with frontline usability in mind
• Change agility: Navigates ambiguity and drives adoption in decentralized environment

How we support you

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com