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Total Quality Logistics Jobsexternal in Virginia (NOW HIRING)

Total Quality Logistics

Sales Representative

Richmond, VA · On-site

$40K - $50K/yr

About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have ...

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$34.2K

$75.6K

$130.4K

How much do total quality logistics jobs pay per year?

As of Sep 3, 2026, the average yearly pay for total quality logistics in Virginia is $75,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $89,700.00 per year, depending on experience, location, and employer.

What is Total Quality Logistics?

Total Quality Logistics (TQL) is a third-party logistics company that specializes in arranging the transportation of freight across North America. As a freight brokerage firm, TQL connects shippers who need to move goods with carriers who have available trucks, helping to ensure efficient and reliable delivery. The company manages various types of freight, including full truckload, less-than-truckload, and intermodal shipments, and offers services such as tracking, communication, and problem-solving throughout the shipping process. TQL is known for its fast-paced work environment and focus on customer service.

What are the key skills and qualifications needed to thrive as a Logistics Account Executive at Total Quality Logistics?

To thrive as a Logistics Account Executive at TQL, you need strong sales acumen, negotiation skills, and a high school diploma or bachelor’s degree, with a focus on logistics or business being advantageous. Familiarity with customer relationship management (CRM) software, freight management systems, and Microsoft Office is typically required. Outstanding communication, resilience, and a customer-focused mindset are valuable soft skills that help build lasting client relationships. These abilities are crucial for driving sales growth, managing complex logistics operations, and delivering exceptional service in a competitive environment.

What are some common challenges faced by Logistics Account Executives at Total Quality Logistics, and how can new hires prepare for them?

Logistics Account Executives at Total Quality Logistics often face challenges such as building a strong client base from scratch, maintaining relationships in a highly competitive market, and managing fast-paced, high-pressure situations. New hires can prepare by developing excellent communication and negotiation skills, becoming comfortable with phone-based sales, and learning to quickly adapt to changing client needs. Being proactive, resilient, and open to ongoing training will help you thrive and advance within the team.

What is the difference between Total Quality Logistics vs Freight Broker?

AspectTotal Quality LogisticsFreight Broker
RoleThird-party logistics provider managing transportation solutionsIntermediary arranging transportation between shippers and carriers
CredentialsTypically requires industry knowledge, sales skills, and sometimes freight-specific certificationsRequires broker license (FMC license), insurance, and industry knowledge
Work EnvironmentOffice-based, with client and carrier interactionsOffice-based, coordinating shipments and negotiations
Industry UsageUsed by companies providing comprehensive logistics servicesUsed by independent agents or small firms connecting shippers and carriers

While both roles operate within the freight and logistics industry, Total Quality Logistics functions as a comprehensive third-party logistics provider, managing entire transportation solutions. Freight brokers act as intermediaries, connecting shippers with carriers. Understanding these differences helps clarify career paths and service offerings in logistics.

How much does total quality logistics pay?

Total Quality Logistics (TQL) pay varies by role and experience, with entry-level positions typically earning around $40,000 to $50,000 annually, and experienced employees earning over $70,000. Compensation may include bonuses and commissions for sales roles, and benefits often accompany full-time employment.

Is Total Quality Logistics a remote job?

Total Quality Logistics offers both in-office and remote positions, depending on the role. Many logistics and sales roles can be performed remotely, often requiring strong communication skills and familiarity with transportation management software. Candidates should review specific job postings for remote work options and requirements.

What job categories do people searching Total Quality Logistics jobs in Virginia look for?

The top searched job categories for Total Quality Logistics jobs in Virginia are:

What cities in Virginia are hiring for Total Quality Logistics jobs?

Cities in Virginia with the most Total Quality Logistics job openings:

Total Quality Logistics jobs near you
Infographic showing various Total Quality Logistics job openings in Virginia as of August 2026, with employment types broken down into 71% Full Time, and 29% Nights. Highlights an 100% In-person job distribution, with an average salary of $75,646 per year, or $36.4 per hour.

Customer Service Coordinator

Total Quality Logistics

Richmond, VA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

325th of 366 rated logistics

Job description

General information
Country
USA
State
Virginia
City
Richmond
Descriptions & requirements
About the role:
As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.
What's in it for you:
  • Compensation starting at $16.50/hour
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including tuition and training reimbursement, employee discounts, and financial wellness planning
  • Advancement opportunities with structured career paths
  • Employee referral bonus opportunities
  • Certified Great Place to Work with 900+ lifetime workplace award wins

What you'll be doing:
  • Become the subject matter expert on all administrative tasks related to your aligned account(s)
  • Document and manage all tasks in our internal systems
  • Schedule appointments and help coordinate shipments from pickup to delivery
  • Help resolve shipping issues with a high level of professionalism
  • Provide excellent customer service to internal and external stakeholders
  • Support with billing and payment processing as needed

What you need:
  • 1+ year customer service experience preferred
  • Hall of fame work ethic with a history of excellent attendance
  • Strong verbal communication skills - face to face and over the phone
  • Proficient in Microsoft Office, including Word, Excel, and Outlook
  • Ability to take ownership of responsibilities and see tasks through completion

Where you'll be: 300 Arboretum Place, Richmond, Virginia 23236
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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