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Total Loss Claims Associate Jobs (NOW HIRING)

Snapsheet

Total Loss Settlement Adjuster

Chicago, IL · Remote

Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver ... As a Total Loss Settlement Adjuster at Snapsheet, you are highly competitive and motivated by ...

New

Rural Mutual Insurance

Desk Auto Claims Adjuster

Madison, WI · On-site +1

$49K - $65K/yr

In this role, you are responsible for investigating claims, evaluating liability, handling auto physical damage and total loss claims, negotiating settlements, and delivering fair, timely claim ...

Brown & Brown Insurance

Trainer Stop Loss Claims

$80K - $100K/yr

Brown & Brown is seeking a Trainer Stop Loss Claims to join our growing team! The incumbentis ... Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well ...

Brown & Brown, Inc.

Trainer Stop Loss Claims

$80K - $100K/yr

Brown & Brown is seeking a Trainer Stop Loss Claims to join our growing team! The incumbent is ... Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well ...

Pyramid Consulting

Total Loss Advisor

Owings Mills, MD · On-site

Total Loss Advisor Immediate need for a talented Total Loss Advisor with experience in the Banking ... Completing GAP claims on accounts that have purchased GAP insurance and a deficiency balance ...

Meritrust

Insurance Specialist

Broomfield, CO · On-site

$22.89 - $28.61/hr

Total Loss Claims * Process and monitor total loss claims to ensure timely resolution and recovery. * Communicate with insurance companies, members and internal departments to facilitate claim ...

Meritrust

Insurance Specialist

Wichita, KS · On-site

$22.89 - $28.61/hr

Total Loss Claims * Process and monitor total loss claims to ensure timely resolution and recovery. * Communicate with insurance companies, members and internal departments to facilitate claim ...

MERITRUST CREDIT UNION

Insurance Specialist

Broomfield, CO · On-site

$22.89 - $28.61/hr

Total Loss Claims * Process and monitor total loss claims to ensure timely resolution and recovery. * Communicate with insurance companies, members and internal departments to facilitate claim ...

MERITRUST CREDIT UNION

Insurance Specialist

Broomfield, CO · On-site

$22.89 - $28.61/hr

Total Loss Claims * Process and monitor total loss claims to ensure timely resolution and recovery. * Communicate with insurance companies, members and internal departments to facilitate claim ...

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Total Loss Claims Associate information

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How much do total loss claims associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for total loss claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a total loss claims associate do?

A Total Loss Claims Associate is responsible for handling insurance claims where a vehicle has been deemed a total loss, meaning the cost to repair it exceeds its value. Their main duties include reviewing claim details, assessing vehicle values, communicating with policyholders, and ensuring that settlements are processed accurately and efficiently. They often collaborate with adjusters, appraisers, and salvage teams to finalize claims. This role requires strong customer service, attention to detail, and knowledge of insurance policies and procedures.

What are the key skills and qualifications needed to thrive as a total loss claims associate?

To thrive as a Total Loss Claims Associate, you need strong analytical skills, attention to detail, and a background in insurance or claims processing, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating tools like CCC One, and standard office systems is typically required. Excellent communication, negotiation abilities, and empathy help in handling sensitive client situations and collaborating with various stakeholders. These skills ensure accurate claim resolutions, customer satisfaction, and efficiency in managing the complex total loss process.

What are some common challenges faced by total loss claims associates, and how can they be managed effectively?

Total Loss Claims Associates often encounter challenges such as handling emotionally distressed customers, navigating complex insurance policies, and coordinating with multiple parties including appraisers and repair shops. Effective management of these challenges involves strong communication skills, empathy, and a thorough understanding of policy coverage and local regulations. Utilizing organizational tools and maintaining clear documentation can also help Associates stay on top of multiple cases and ensure timely resolutions.

What is the difference between Total Loss Claims Associate vs Auto Damage Adjuster?

AspectTotal Loss Claims AssociateAuto Damage Adjuster
CredentialsInsurance licensing, claims processing certificationsAuto repair knowledge, insurance licensing
Work EnvironmentOffice-based, claims departmentFieldwork, auto repair shops, inspections
Employer & IndustryInsurance companies, claims departmentsInsurance companies, auto repair industry
Search & Comparison IntentUnderstanding claims process, claims handling rolesAuto damage assessment, repair estimates

The Total Loss Claims Associate primarily handles claims related to total loss situations, focusing on claims processing and insurance policies. An Auto Damage Adjuster, on the other hand, assesses vehicle damage and estimates repair costs. While both roles require insurance knowledge and licensing, the associate is more office-based and process-oriented, whereas the adjuster involves fieldwork and damage assessment. They are related but distinct roles within the auto insurance industry.

Is being a total loss claims associate hard?

Being a total loss claims associate involves evaluating insurance claims for vehicle total losses, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The role can be challenging due to the need to analyze damage reports, negotiate with claimants, and meet deadlines, but it is manageable with proper training and experience.

What cities are hiring for Total Loss Claims Associate jobs?

Cities with the most Total Loss Claims Associate job openings:

What states have the most Total Loss Claims Associate jobs?

States with the most job openings for Total Loss Claims Associate jobs include:

Total Loss Claims Associate jobs near you

Senior Total Loss Specialist

Aspire General Insurance Company

Rancho Cucamonga, CA • On-site

$32 - $36/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Description:

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.


JOB SUMMARY: Under the direction of the Total Loss Supervisor, the Senior Total loss adjuster performs the
essential functions of the position, which includes but is not limited to duties as described below:

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The primary duties of this position are to:


• Be able to answer questions from customers concerning the claim handling process and insurance coverage.

• Handle all aspects of resolving total loss claims for both carrier retained salvage vehicles and owner retained

salvage vehicles in a cost effective manner;

• Using various resources, determine accurate total loss vehicle valuations;

• Provide customer service to insured parties, third party claimants and lienholders with regards to total loss and

salvage;

• Be able to fully understand and explain the total loss process to customers and the value of their total loss vehicles;

• Negotiate total loss settlements with customers;

• Comply with state Department of Motor Vehicle laws pertaining to the settlement of total loss vehicles (owner

retained and company retained);

• Handle the salvage on total loss vehicles including moving vehicles to storage free locations or salvage vendors

as quickly as possible;

• Send appropriate DMV forms and company required documents, review them upon return;

• Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows

Aspire General Insurance Company partner’s policies, procedure and work rules;

• Have regular and predictable punctuality and attendance;

• Assist claims department by completing special projects ;

• Assist team members on more complicated or complex losses:

• Works on and/or leads special projects as requested by management;

• Completes most work with little to no supervision:

• Other duties as assigned/requested

Requirements:

QUALIFICATIONS AND SKILLS:

• Must have 5+ years of Total Loss experience

• Ability to learn and understand insurance industry practices, standards and terminology preferred;

• Must be able to pass a background check;

• Related insurance industry experience a plus;

• Bilingual a plus;

• Proficient use of Word, Excel, Outlook, Web-based systems, and type 35+ wpm;

• Must have a disciplined approach to all job-related activities;

• Must have a solid foundation of personal organization, sound decision making and analytical skills, strong

interpersonal and customer service skills.


Why Join Us?

• Be part of a collaborative, forward-thinking company that values innovation and integrity.

• Play a pivotal role in shaping our footprint as we expand into new markets.

• Competitive compensation and benefits package.

Benefits: Medical, Dental, Vision, PTO, 401k, Company Observed Holidays


Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.