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Total Loss Claims Associate Jobs (NOW HIRING)

ALKEME Insurance

Claims Associate

Pearl River, NY · On-site

$18.25 - $24.75/hr

Commercial Lines Claims Associate Job Title: Commercial Lines Claims Associate Location: In-office ... Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier ...

ALKEME Insurance

Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

Commercial Lines Claims Associate Job Title: Commercial Lines Claims Associate Location: In-office ... Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

... loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ... About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation.

Chubb

Auto Claim Examiner

Phoenix, AZ · On-site

Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims. The examiner role entails: * Reviewing and analyzing personal or commercial auto ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

... loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ... About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation.

Chubb

Auto Claim Examiner

Phoenix, AZ

Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims. The examiner role entails: * Reviewing and analyzing personal or commercial auto ...

Fleet Response

Third Party Sr. Claims Representative

Determine Total Loss vs Repair: Evaluate if the cost of repairs exceeds the value of the vehicle or ... Associate degree (A.A.) or equivalent from a two-year college or technical school, or 2-4 years of ...

Allied Solutions LLC

Claims Title Processor

Carmel, IN

$17 - $21.50/hr

This position is responsible for the overall management of vehicle titles and any documents related to the processing of vehicle titles on all total loss claims where branding of the title is ...

Allied Solutions LLC

Claims Title Processor

Carmel, IN · On-site

$17 - $21.50/hr

This position is responsible for the overall management of vehicle titles and any documents related to the processing of vehicle titles on all total loss claims where branding of the title is ...

ALKEME

Commercial Lines Claims Associate

Pearl River, NY · On-site

Commercial Lines Claims Associate Job Title: Commercial Lines Claims Associate Location: In-office ... Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier ...

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Total Loss Claims Associate information

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How much do total loss claims associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for total loss claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Total Loss Claims Associates, and how can they be managed effectively?

Total Loss Claims Associates often encounter challenges such as handling emotionally distressed customers, navigating complex insurance policies, and coordinating with multiple parties including appraisers and repair shops. Effective management of these challenges involves strong communication skills, empathy, and a thorough understanding of policy coverage and local regulations. Utilizing organizational tools and maintaining clear documentation can also help Associates stay on top of multiple cases and ensure timely resolutions.

What does a Total Loss Claims Associate do?

A Total Loss Claims Associate is responsible for handling insurance claims where a vehicle has been deemed a total loss, meaning the cost to repair it exceeds its value. Their main duties include reviewing claim details, assessing vehicle values, communicating with policyholders, and ensuring that settlements are processed accurately and efficiently. They often collaborate with adjusters, appraisers, and salvage teams to finalize claims. This role requires strong customer service, attention to detail, and knowledge of insurance policies and procedures.

What are the key skills and qualifications needed to thrive as a Total Loss Claims Associate, and why are they important?

To thrive as a Total Loss Claims Associate, you need strong analytical skills, attention to detail, and a background in insurance or claims processing, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating tools like CCC One, and standard office systems is typically required. Excellent communication, negotiation abilities, and empathy help in handling sensitive client situations and collaborating with various stakeholders. These skills ensure accurate claim resolutions, customer satisfaction, and efficiency in managing the complex total loss process.

What is the difference between Total Loss Claims Associate vs Auto Damage Adjuster?

AspectTotal Loss Claims AssociateAuto Damage Adjuster
CredentialsInsurance licensing, claims processing certificationsAuto repair knowledge, insurance licensing
Work EnvironmentOffice-based, claims departmentFieldwork, auto repair shops, inspections
Employer & IndustryInsurance companies, claims departmentsInsurance companies, auto repair industry
Search & Comparison IntentUnderstanding claims process, claims handling rolesAuto damage assessment, repair estimates

The Total Loss Claims Associate primarily handles claims related to total loss situations, focusing on claims processing and insurance policies. An Auto Damage Adjuster, on the other hand, assesses vehicle damage and estimates repair costs. While both roles require insurance knowledge and licensing, the associate is more office-based and process-oriented, whereas the adjuster involves fieldwork and damage assessment. They are related but distinct roles within the auto insurance industry.

What cities are hiring for Total Loss Claims Associate jobs? Cities with the most Total Loss Claims Associate job openings:
What states have the most Total Loss Claims Associate jobs? States with the most job openings for Total Loss Claims Associate jobs include:
Total Loss Claims Associate jobs near you
Claims Associate

Claims Associate

ALKEME Insurance

Pearl River, NY • On-site

$18.25 - $24.75/hr

Other

Posted 21 days ago

Alkeme Insurance rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

101st of 281 rated insurance

Job description

Job Description: Commercial Lines Claims Associate

Job Title: Commercial Lines Claims Associate


Location: In-office in Pearl River, NY or Glen Allen, VA


Reports to: Chief Counsel


Department: Claims


FLSA Status: Salary/Exempt


Job Purpose:

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.


Key Responsibilities:

1. Support Claims Operations

  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.


2. Maintain Claims Administration and Reporting

  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.


3. Contribute to Process Improvement

  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.


Qualifications:

  • Bachelor’s Degree or 3 years of relevant work experience.
  • Adjuster’s license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.


Knowledge, Skills & Abilities

  • Strong proficiency in Microsoft Excel, Outlook, and Word.
  • Exceptional organizational, multitasking, and prioritization abilities.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to establish, maintain, and update records systematically.
  • Excellent communication skills for working with underwriters, brokers, and carriers.
  • Ability to manage deadlines and adapt to established workflows and procedures.
  • Strong initiative and accountability with a proactive approach to follow-up and task ownership.


Working Conditions

  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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