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Tool Representative Jobs in Racine, WI (NOW HIRING)

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY ... Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements ...

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY ... Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements ...

At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success ... Execute strategic sourcing activities for the assigned IT VAR category, representing approximately ...

At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success ... Execute strategic sourcing activities for the assigned IT VAR category, representing approximately ...

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer ... More than a century of expertise in cutting tool manufacturing, combined with powerful R&D ...

Customer Service Representative

Brookfield, WI · On-site

$15.25 - $20.50/hr

More than a century of expertise in cutting tool manufacturing, combined with powerful R&D ... Full-Time/Part-Time Full-Time Shift Days Description Customer Service Representative Join the Team ...

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Tool Representative information

See Racine, WI salary details

$34.2K

$56.1K

$93.8K

How much do tool representative jobs pay per year?

As of Aug 5, 2026, the average yearly pay for tool representative in Racine, WI is $56,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $84,400.00 per year, depending on experience, location, and employer.

What are some common challenges a tool representative faces when managing customer relationships?

As a Tool Representative, one of the main challenges is maintaining strong relationships with a diverse customer base while balancing sales targets and service quality. Customers often have varying needs and technical questions, so staying knowledgeable about the latest tools and their applications is essential. Additionally, responding quickly to issues such as product defects or delivery delays requires effective communication and problem-solving skills. Building trust through regular follow-up and providing tailored recommendations can help overcome these challenges and lead to long-term customer loyalty.

What is a tool representative?

Tool Representatives are professionals who sell, demonstrate, and provide information about tools and equipment to businesses, contractors, or individuals. They often work for tool manufacturers or distributors, visiting clients to showcase new products, answer technical questions, and help customers select the right tools for their needs. In addition to sales, Tool Representatives may also provide training on tool usage and maintenance, as well as support after the sale. Their role bridges the gap between manufacturers and end-users, ensuring customers have the tools and knowledge required for their work.

What are the key skills and qualifications needed to thrive as a tool representative?

To thrive as a Tool Representative, you need strong product knowledge of tools and equipment, excellent sales skills, and typically a high school diploma or equivalent, with technical training being an advantage. Familiarity with inventory management systems, CRM software, and point-of-sale platforms is often required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client relationships and address customer needs effectively. These skills ensure that Tool Representatives can accurately recommend products, drive sales, and provide excellent service in a competitive market.
What job categories do people searching Tool Representative jobs in Racine, WI look for? The top searched job categories for Tool Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Tool Representative jobs? Cities near Racine, WI with the most Tool Representative job openings:
Infographic showing various Tool Representative job openings in Racine, WI as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,082 per year, or $27 per hour.

Sales Representative

Northern Tool + Equipment

West Allis, WI • On-site

$14 - $20.70/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Northern Tool + Equipment rating

8.4

Company rating: 8.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

2nd of 51 rated home improvement retailers


Job description

Description
Are you motivated by the satisfaction of positively affecting someone's day?!
As a Part-Time Sales Representative you will be responsible for greeting and assisting customers, maintaining a neat, maintain in stock of merchandise, organized and clean sales floor promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store merchandise and operations directions. At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
  1. Create a one-stop shopping experience with exceptional customer service, ask probing inquiries to better understand the customer's needs.
  2. Greeting customers wherever they are in the store, assisting them with product selection, merchandising aisles and endcaps, and positioning merchandise appropriately.
  3. Offering our Protection Plans on all eligible products and offering our credit card on all customer transactions (Incentive pay for selling protection plans and credit cards).
  4. Being a team player by assisting with tasks that improve the way your team serves our consumers.

What you will bring to the table:
  • Prior retail sales, cashier or customer service experience admired, but not required.
  • Flexible availability and willingness to work some weekends and holidays as needed.
  • A love of tools & equipment.
  • Excellent communication skills.
  • Ability to lift 70 Lbs.
  • Service focused mindset.

About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:
  • Competitive Pay: Earn $14.00 - $20.70 hourly, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
  • Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling, this is a part-time position.
  • Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
  • Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
  • Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
  • Holidays and Time Off: We believe in giving our team time to relax and recharge. Our stores are closed on Easter, Thanksgiving, and Christmas, ensuring you can enjoy these special occasions with your loved ones. Additionally, we operate with reduced hours on five other federal holidays, recognizing the importance of personal time. Employees working 30+ hours per week are eligible for paid holidays and paid time off.
  • Incentives: Be rewarded for eligible incentive programs.

When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!

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