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Tollway Jobs (NOW HIRING)

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

TOLL COLLECTOR PAY PLAN: 106 - $ 29,926.00 minimum salary Locations- Veterans Bridge, Gateway Bridge, & Los Indios Bridge Purpose of Classification Performs clerical work in support of assigned ...

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

$29K/yr

TOLL COLLECTOR PAY PLAN: 106 - $ 29,926.00 minimum salary Locations- Veterans Bridge, Gateway Bridge, & Los Indios Bridge Purpose of Classification Performs clerical work in support of assigned ...

TTEC

Toll Collector

Chesterfield, VA

As a Toll Collector working onsite in Richmond, VA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and ...

North Texas Tollway Authority

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Landscape Technician

Frisco, TX · On-site

$20/hr

Provides professional landscape maintenance of the Authority's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris, weeding, performing activities ...

North Texas Tollway Authority

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Sr. Landscape Technician

Frisco, TX · On-site

$23/hr

The purpose of this position is to provide professional maintenance of NTTA's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris in landscape beds ...

North Texas Tollway Authority

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Roadway Technician

Frisco, TX · On-site

$20/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

North Texas Tollway Authority

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Auto Mechanic

Frisco, TX · On-site

$20 - $27/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

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Tollway information

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$28K

$58.3K

$96.5K

How much do tollway jobs pay per year?

As of Jun 9, 2026, the average yearly pay for tollway in the United States is $58,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Tollway vs Toll Collector?

AspectTollwayToll Collector
Primary RoleOversees toll operations, manages toll systems, and maintains toll infrastructureCollects tolls from drivers, operates toll booths, and provides customer service
Required CredentialsTypically a high school diploma; some positions may require technical trainingHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentOffice settings, toll plazas, and maintenance sitesToll booths, roadside, and customer service areas
Employer & Industry UsageTransportation agencies, government departments managing toll roadsTransportation agencies, toll collection companies, government agencies

While a Tollway manages toll operations and infrastructure, a Toll Collector focuses on collecting tolls and assisting drivers at toll booths. Both roles are essential in toll road systems but differ in responsibilities and work environment.

What are some common challenges faced by tollway attendants, and how can they be managed effectively?

Tollway attendants often encounter challenges such as managing high volumes of vehicles during peak hours, handling difficult customer interactions, and ensuring accurate cash transactions. To manage these effectively, it's important to stay organized, remain calm under pressure, and communicate clearly with drivers. Many tollway teams provide training in customer service and cash handling, and colleagues or supervisors are typically available for support if complex situations arise.

What are the key skills and qualifications needed to thrive as a Tollway Attendant, and why are they important?

To thrive as a Tollway Attendant, you generally need customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with cash registers, electronic toll collection systems, and point-of-sale (POS) terminals is typically required. Attention to detail, patience, and strong communication skills help attendants manage transactions smoothly and assist motorists effectively. These skills are essential for ensuring efficient toll collection, preventing errors, and providing a positive customer experience.

What are tollway workers?

Tollway workers are employees who help operate and maintain toll roads, bridges, and tunnels. Their responsibilities typically include collecting tolls from drivers, providing customer service, monitoring traffic, and ensuring the smooth operation of toll facilities. Some tollway workers also handle electronic toll collection systems and assist with maintenance or emergency situations. They play a crucial role in keeping roadways safe and efficient for travelers. The job may require working various shifts, including nights, weekends, and holidays.
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Tollway jobs near you

Seasonal Toll Collector

Skyway Concession Company, LLC

Chicago, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

About the Skyway
Built by the City of Chicago in 1958, the Chicago Skyway Toll Bridge ("Skyway") is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway on Chicago's South Side. A key feature of the Skyway is the half-mile-long steel truss "High Bridge," which spans the Calumet River and Calumet Harbor-an important route for industrial shipping. The bridge's main span is 650 feet long and provides 125 feet of vertical clearance.
  • Our Vision:To be the best operational toll road project in the United States, recognized for delivering exceptional value to our customers, partners, and community through operational excellence and sustainable long-term performance.
  • Our Mission:Our mission is simple: Provide the safest, most time-efficient, convenient, and reliable highway to and through Chicago.

Position Summary
At Skyway Concession Company LLC (SCC), we are guided by our core values: Safety, Ownership, Collaboration, Integrity & Stewardship, and Innovation. We look for team members who demonstrate these values every day. The Toll Collector reports to the Tolling Shift Supervisor and is responsible for safely and efficiently processing vehicles traveling through the Skyway by collecting tolls and assisting customers. This role requires following established procedures, handling cash accurately, and using sound judgment to address unusual situations in the lane. Errors can impact operations, financial accuracy, and customer experience. Work is performed primarily in a toll booth, with exposure to weather, noise, and vehicle fumes. This role requires standing for extended periods, reaching and turning while handling transactions, and occasionally walking between lanes to assist customers or adjust assignments. The position can be fast-paced and stressful during high traffic volumes and requires strong focus and manual dexterity.
Essential Functions (Duties and Responsibilities)
  • Provide courteous and professional customer service to motorists
  • Collect tolls accurately and provide correct change
  • Ensure proper vehicle classification and axle counts
  • Open, operate, and close traffic lanes following procedures
  • Monitor safety and security conditions and take appropriate action
  • Record and report all toll transactions accurately
  • Count and reconcile cash drawers at the start and end of each shift
  • Deposit cash in designated toll plaza safes
  • Complete daily reports and required documentation
  • Keep traffic lanes clear and safe when logging in and out of terminals
  • Follow procedures for emergencies, oversized vehicles, and unusual situations
  • Resolve issues such as unpaid tolls, misclassifications, and payment problems
  • Assist customers with credit card transactions and electronic tolling issues
  • Provide directions and share current road condition information
  • Enter accurate data into lane terminals
  • Respond quickly and effectively in emergency situations
  • Perform other duties as assigned

Qualifications (Knowledge, Skills, Abilities (KSA), and Competencies)
  • High school diploma, GED, or equivalent experience
  • 1-2 years of customer service, positive and professional customer-focused attitude, and experience in toll collection and cashiering
  • Cash-handling experience and the ability to follow cash-handling procedures accurately
  • Familiarity with electronic toll systems (e.g., I-Pass)
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Ability to make quick, sound decisions in emergencies
  • Knowledge of local roads and directions
  • Strong attention to detail in completing reports and forms. Strong communication, teamwork, and problem-solving skills
  • Dependable, safety-focused, and detail-oriented
  • Experience in conflict resolution and de-escalation

Work Environment and Physical Demands
This position is primarily performed in a toll booth and outdoor environment. Employees must regularly stand, communicate, and use equipment to process transactions.
  • May require standing for long periods and walking between lanes
  • Occasional lifting up to 25 pounds
  • Exposure to weather, traffic noise, and fumes
  • Reasonable accommodation may be provided for individuals with disabilities

Risk, Health, Safety, Environment & Quality
All employees are expected to support SCC's commitment to safety, environmental responsibility, and regulatory compliance. This includes following safety procedures, reporting hazards immediately, and contributing to a safe and secure workplace.
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