ZipRecruiter

Log In

1

Tollway Jobs (NOW HIRING)

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

$29K/yr

TOLL COLLECTOR PAY PLAN: 106 - $ 29,926.00 minimum salary Locations- Veterans Bridge, Gateway Bridge, & Los Indios Bridge Purpose of Classification Performs clerical work in support of assigned ...

ITR Concession Co LLC

Toll Collector I

Hammond, IN · On-site

$16.22/hr

Lost or confused motorists rely on the guidance of toll collectors, who should maintain a considerate and helpful attitude. Relationships: • Incumbent works directly for the Toll Supervisor. • ...

North Texas Tollway Authority

Be Seen First

Landscape Technician

Frisco, TX · On-site

$20/hr

Provides professional landscape maintenance of the Authority's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris, weeding, performing activities ...

North Texas Tollway Authority

Be Seen First

Sr. Landscape Technician

Frisco, TX · On-site

$23/hr

The purpose of this position is to provide professional maintenance of NTTA's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris in landscape beds ...

North Texas Tollway Authority

Be Seen First

Auto Mechanic

Frisco, TX · On-site

$20 - $27/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

North Texas Tollway Authority

Be Seen First

Roadway Technician

Frisco, TX · On-site

$20/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

North Texas Tollway Authority

Be Seen First

Roadway Technician II

Frisco, TX · On-site

$22/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

HDR

Tolling Market Lead

Orlando, FL

Tolling Market Lead The Tolling Market Lead will partner with our local area teams to cultivate and manage client relationships with toll agencies across the globe. This role will champion the ...

HDR

Tolling Market Lead

Orlando, FL · On-site

Tolling Market Lead The Tolling Market Lead will partner with our local area teams to cultivate and manage client relationships with toll agencies across the globe. This role will champion the ...

HDR

Tolling Analyst

New York, NY · On-site

Tolling Analyst HDR's Mobility and Operational Technology Services (MOTS) team is growing, and we're looking for a Tolling Analyst to help us deliver innovative solutions to tolling agencies across ...

next page

Showing results 1-20

All JobsTollway Jobs

Tollway information

See salary details

$28K

$58.3K

$96.5K

How much do tollway jobs pay per year?

As of Jul 11, 2026, the average yearly pay for tollway in the United States is $58,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Tollway vs Toll Collector?

AspectTollwayToll Collector
Primary RoleOversees toll operations, manages toll systems, and maintains toll infrastructureCollects tolls from drivers, operates toll booths, and provides customer service
Required CredentialsTypically a high school diploma; some positions may require technical trainingHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentOffice settings, toll plazas, and maintenance sitesToll booths, roadside, and customer service areas
Employer & Industry UsageTransportation agencies, government departments managing toll roadsTransportation agencies, toll collection companies, government agencies

While a Tollway manages toll operations and infrastructure, a Toll Collector focuses on collecting tolls and assisting drivers at toll booths. Both roles are essential in toll road systems but differ in responsibilities and work environment.

What are some common challenges faced by tollway attendants, and how can they be managed effectively?

Tollway attendants often encounter challenges such as managing high volumes of vehicles during peak hours, handling difficult customer interactions, and ensuring accurate cash transactions. To manage these effectively, it's important to stay organized, remain calm under pressure, and communicate clearly with drivers. Many tollway teams provide training in customer service and cash handling, and colleagues or supervisors are typically available for support if complex situations arise.

What are the key skills and qualifications needed to thrive as a Tollway Attendant, and why are they important?

To thrive as a Tollway Attendant, you generally need customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with cash registers, electronic toll collection systems, and point-of-sale (POS) terminals is typically required. Attention to detail, patience, and strong communication skills help attendants manage transactions smoothly and assist motorists effectively. These skills are essential for ensuring efficient toll collection, preventing errors, and providing a positive customer experience.

What are tollway workers?

Tollway workers are employees who help operate and maintain toll roads, bridges, and tunnels. Their responsibilities typically include collecting tolls from drivers, providing customer service, monitoring traffic, and ensuring the smooth operation of toll facilities. Some tollway workers also handle electronic toll collection systems and assist with maintenance or emergency situations. They play a crucial role in keeping roadways safe and efficient for travelers. The job may require working various shifts, including nights, weekends, and holidays.
More about Tollway jobs
What cities are hiring for Tollway jobs? Cities with the most Tollway job openings:
What states have the most Tollway jobs? States with the most job openings for Tollway jobs include:
What job categories do people searching Tollway jobs look for? The top searched job categories for Tollway jobs are:
Tollway jobs near you
Infographic showing various Tollway job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 95% Physical, and 5% Hybrid job distribution, with an average salary of $58,335 per year, or $28 per hour.
Bilingual Tollway Customer Service Specialist

Bilingual Tollway Customer Service Specialist

MCI Careers

Tampa, FL

$17 - $23/hr

Full-time

Posted 2 days ago

New

Job description

Overview

MCI (Valor Intelligent Processing (VIP) is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI (Valor Intelligent Processing (VIP) we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking a Bilingual Tollway Customer Service Specialist to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you’ll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities

  • Serve as the welcoming face of toll operations at facility offices in Tampa, FL.
  • Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns.
  • Process payments using toll operations back-office systems.
  • Handle in-person customer interactions, including complaints and service requests.
  • Support inbound customer service calls and resolve issues efficiently.
  • Collaborate with team members to enhance the overall customer experience.
  • Complete end-of-day deposits and balancing reports.
  • Follow attendance and scheduling requirements consistently.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Fluent in English and Spanish (spoken and written).
  • Experience with computer-based data entry.
  • Strong communication skills written, verbal, and interpersonal.
  • Ability to work shifts aligned with toll operations hours, including weekends and holidays.
  • Experience with non-cash payment processing systems.
  • Skilled in troubleshooting, conflict resolution, and customer follow-up.
  • Customer-focused: empathetic, patient, and responsive.
  • Capable of multitasking and self-management in a fast-paced environment.
  • Team-oriented with a commitment to service excellence.
Preferred:
  • Experience in customer service, inside sales, problem-solving, or back-office support.
  • Familiarity with tolling systems or public infrastructure services.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs