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Tolls Jobs (NOW HIRING)

Senior Toll Collector

El Paso, TX · On-site

$38.91K - $56.81K/yr

Collect tolls from passing vehicles and pedestrians in both United States (U.S.) and Mexican currency and make correct change. Process vehicular traffic by proper classification, count daily ...

Senior Toll Collector

El Paso, TX · On-site

$38.91K - $56.81K/yr

Collect tolls from passing vehicles and pedestrians in both United States (U.S.) and Mexican currency and make correct change. Process vehicular traffic by proper classification, count daily ...

TOLL ATTENDANT I

Hampton, NH

$14.79 - $19.23/hr

State of New Hampshire Job Posting Department of Transportation Bureau of Turnpikes Hampton Toll Plaza/Hampton, NH TOLL ATTENDANT I Part-Time Positions $14.79/hour - $19.23/hour The State of New ...

Support growth of tolling and ITS practice in the southeast * Provide program support functions for large engineering programs across the southeastern states * Collaborate pursuits of both ...

Collect tolls from passing vehicles and pedestrians in both United States (U.S.) and Mexican currency and make correct change. Process vehicular traffic by proper classification, count daily ...

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Tolls information

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$9

$23

$43

How much do tolls jobs pay per hour?

As of May 31, 2026, the average hourly pay for tolls in the United States is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Toll Collector, and why are they important?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with cash registers, point-of-sale (POS) systems, and sometimes electronic toll collection equipment like E-ZPass is typically required. Excellent customer service, patience, and the ability to remain calm under pressure are valuable soft skills for this role. These abilities ensure accurate transactions, smooth traffic flow, and a positive experience for motorists.

What are some common challenges faced by toll booth operators, and how can they be managed effectively?

Toll booth operators often encounter challenges such as handling high traffic volumes during peak hours, dealing with impatient or frustrated drivers, and working in varying weather conditions. Effective communication skills and a calm demeanor are essential for managing stressful situations and ensuring smooth traffic flow. Additionally, being familiar with the toll collection system and following safety protocols can help operators work more efficiently and maintain a positive work environment.

What are tolls and what does a toll collector do?

Tolls are fees charged for the use of certain roads, bridges, or tunnels, typically to fund maintenance and infrastructure improvements. A toll collector is responsible for collecting these fees from drivers, either manually at toll booths or by monitoring automated electronic systems. Their duties also include providing information to motorists, ensuring accurate transactions, and sometimes assisting in traffic management. The role requires attention to detail, good customer service skills, and the ability to handle cash or electronic payments efficiently.

What is the difference between Tolls vs Toll Collectors?

AspectTollsToll Collectors
CredentialsMay require a driver’s license and basic knowledge of toll systemsTypically need a high school diploma or equivalent, and customer service skills
Work EnvironmentAutomated toll booths, electronic systems, or remote monitoringPhysical booths, interacting directly with drivers
Employer & IndustryTransportation agencies, toll authorities

In summary, Tolls refer to the systems or charges for road usage, often automated, while Toll Collectors are the personnel who manually collect tolls at booths. Both roles are essential in toll operations but differ in responsibilities and work settings.

More about Tolls jobs
What cities are hiring for Tolls jobs? Cities with the most Tolls job openings:
What states have the most Tolls jobs? States with the most job openings for Tolls jobs include:
What job categories do people searching Tolls jobs look for? The top searched job categories for Tolls jobs are:
Infographic showing various Tolls job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 11% As Needed, 53% Full Time, 26% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,341 per year, or $23.2 per hour.
Toll Systems & Operations Project Manager

Toll Systems & Operations Project Manager

Stantec

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Stantec rating

8.5

Company rating: 8.5 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

74th of 351 rated engineering


Job description

A career in transportation is more than bridges, roads, and rail. As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together, we're making an impact around the world.
If you're looking for a career that moves, join our team of professionals who are passionate about the future of transportation.
We create the connections that get people and goods moving-whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients and improve the overall transportation experience. Join our team and help us keep communities connected.
Stantec is seeking a Tolls Systems & Operations Project Manager with a minimum of 15 years of experience to join our team. The overall responsibilities will involve providing project management and technical consulting services for electronic toll collection to various tolling and transportation agencies across the United States. Key activities will include strategic project planning, project development, vendor procurement for tolling systems, implementation oversight, performance monitoring, operations management, and research on innovative roadside and back-office electronic tolling solutions,
Additional responsibilities will encompass business development, client outreach, proposal preparation, thought leadership, representation in the tolling industry, advocacy, and various marketing and business development activities.
Qualified candidates should have substantial experience in project management and technical consulting services related to the planning, design, procurement, implementation, operations, and maintenance of both roadside and back office tolling systems. Additionally, experience in managing client relationships is essential. Some work assignments may involve traveling approximately 25-30% of the time.
Summary of essential job functions
  • Manage toll technology and operations consulting services contracts for public toll agencies.
  • Manage the design, development, integration, testing, and operations of electronic tolling systems.
  • Manage any design, operational, and maintenance issues with tolling vendors.
  • Conduct risk and issue assessment, tracking, and mitigation on tolling projects.
  • Provide subject matter expertise on tolling systems/technologies and recommend solutions.
  • Support continuous improvement for tolling systems through process enhancements and automation, and the use of innovation and emerging technologies such as Artificial Intelligence.
  • Conduct analyses of business and customer needs, document requirements and processes, develop reporting, analytic and information solutions, financial analysis, auditing, and budgeting.
  • Track and resolve issues that arise during back office and roadside toll system implementations including issues related to schedule, functionality, performance, requirements, coordination with other tolling systems, coordination with tolling vendors, and coordination with third-party service providers.
  • Manage testing, validation and operational oversight of toll collection technologies, verifying conformances with Key Performance Indicators, performance requirements and client expectations.
  • Manage the development of Request for Proposals for electronic tolling systems and services.
  • Establish and maintain effective written and verbal communications with client staff, toll vendors, other consultants and direct reports to ensure project success.
  • Ensure that all plans, documents and deliverables provided by tolling vendors meet project requirements and industry best practices.
  • Perform marketing and business development activities including client relationship management, client outreach, proposal preparation, thought leadership, toll industry advocacy and representation

Minimum requirements
  • Bachelor's Degree or Master's Degree in Accounting, Business Management, Computer Science, Engineering, Finance, Science, Technology preferred.
  • 15+ years progressive experience providing project management and technical consulting services for technology implementation and operations.
  • 10+ years direct roadside and back office toll systems and operations project management experience.
  • Demonstrated experience within the tolling industry managing the implementation and operation of electronic tolling systems with emphasis on design, development, testing, and maintenance.
  • Demonstrated experience and understanding of electronic tolling system architecture, leading-edge technology solutions, and operational and maintenance processes.
  • In depth understanding of the tolling industry such as toll policy and planning, business rules, technology trends, procurements, implementations, operations and maintenance.
  • Experience in preparing cost estimates for tolling projects including proposal scoping, capital system costs, operational costs, maintenance costs and conducting cost benefit analyses.
  • Experience with toll operations and maintenance organizational functions and practices.
  • Experience with enterprise IT systems, data centers, cloud infrastructure, enterprise software, and business intelligence solutions.
  • Experience in managing client relationships by recognizing and addressing client needs and expectations.
  • Demonstrated ability to deliver task and project assignments within expected timeframes, budget and level of quality expected by the client.
  • Demonstrated ability to market new work with potential clients including proposal development, presentations and interviews.
  • Proven ability to work effectively both remotely and in a remote team environment.
  • Excellent written and verbal communication skills, including analysis and interpretation of complex written documents, as well as client communications and managing customer expectations.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, Microsoft One Drive, Microsoft Teams and Microsoft CoPilot.

Why Choose Stantec?
  • We put people first and want to help you make that appointment or the activity that you need to attend. At Stantec, we have a hybrid, flexible work schedule that meets both business and individual needs.
  • Exposure to cutting-edge infrastructure projects nationwide
  • A team environment that values innovation, learning, and growth
  • Career development resources to expand your skills, enhance your expertise, and grow your career.
  • Ability to work alongside others who share your passion to support communities through exciting and unique projects.
  • Ability to join Stantec committees, employee resource groups, participate in community volunteering, and join various company or local groups/initiatives.

About Stantec Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.
Pay Range:
• Locations in CO, HI, IL, MD & Various CA, NJ Areas-$132,000.00 - $198,000.00 Annually
• Locations in WA, DC & Various CA, MA areas-$141,600.00 - $212,400.00 Annually
• Locations in NYC & CA (Bay Area) & NJ (RP)-$151,200.00 - $226,800.00 Annually
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
Primary Location: United States | MA | Boston
Organization: BC-1934 Transpt-US NY Plan, Eng & Toll Roads
Employee Status: Regular
Business Justification: New Position
Travel: No
Schedule: Full time
Job Posting: 24/03/2026 12:03:19
Req ID: 1005044
#additional
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.

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