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Tolls Jobs (NOW HIRING)

Tolling Market Lead At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their ...

PR · On-site

$58K - $65K/yr

JOB SUMMARY The Tolling Technician is responsible for the performance, maintenance, and support of toll collection and Intelligent Transportation Systems (ITS) infrastructure, ensuring high ...

Collects tolls and is accountable for correct financial transactions. Promotes good job relationships and extends courtesy to patrons under all circumstances. Reports toll violations, abnormalities ...

The Tolling Analyst will support project teams through data analysis, research, reporting, and the development of technical work products, while assisting project managers with scopes, schedules, and ...

Collects tolls and is accountable for correct financial transactions. Promotes good job relationships and extends courtesy to patrons under all circumstances. Reports toll violations, abnormalities ...

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Tolls information

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$9

$23

$43

How much do tolls jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for tolls in the United States is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Toll Collector, and why are they important?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with cash registers, point-of-sale (POS) systems, and sometimes electronic toll collection equipment like E-ZPass is typically required. Excellent customer service, patience, and the ability to remain calm under pressure are valuable soft skills for this role. These abilities ensure accurate transactions, smooth traffic flow, and a positive experience for motorists.

What is the difference between Tolls vs Toll Collectors?

AspectTollsToll Collectors
CredentialsMay require a driver’s license and basic knowledge of toll systemsTypically need a high school diploma or equivalent, and customer service skills
Work EnvironmentAutomated toll booths, electronic systems, or remote monitoringPhysical booths, interacting directly with drivers
Employer & IndustryTransportation agencies, toll authorities

In summary, Tolls refer to the systems or charges for road usage, often automated, while Toll Collectors are the personnel who manually collect tolls at booths. Both roles are essential in toll operations but differ in responsibilities and work settings.

What are some common challenges faced by toll booth operators, and how can they be managed effectively?

Toll booth operators often encounter challenges such as handling high traffic volumes during peak hours, dealing with impatient or frustrated drivers, and working in varying weather conditions. Effective communication skills and a calm demeanor are essential for managing stressful situations and ensuring smooth traffic flow. Additionally, being familiar with the toll collection system and following safety protocols can help operators work more efficiently and maintain a positive work environment.

What are tolls and what does a toll collector do?

Tolls are fees charged for the use of certain roads, bridges, or tunnels, typically to fund maintenance and infrastructure improvements. A toll collector is responsible for collecting these fees from drivers, either manually at toll booths or by monitoring automated electronic systems. Their duties also include providing information to motorists, ensuring accurate transactions, and sometimes assisting in traffic management. The role requires attention to detail, good customer service skills, and the ability to handle cash or electronic payments efficiently.
More about Tolls jobs
What cities are hiring for Tolls jobs? Cities with the most Tolls job openings:
What states have the most Tolls jobs? States with the most job openings for Tolls jobs include:
Infographic showing various Tolls job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 90% Full Time, and 7% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,341 per year, or $23.2 per hour.
Tolling Market Lead

Tolling Market Lead

HDR

Des Moines, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


HDR rating

9.1

Company rating: 9.1 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

25th of 368 rated engineering


Job description

Tolling Market Lead

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? We believe transportation is more than movement, it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably.

The Tolling Market Lead will partner with our local area teams to cultivate and manage client relationships with toll agencies across the globe. This role will champion the identification and development of projects and programs for toll facility clients across the 36 operating areas within HDR's transportation business group and will be responsible for enhancing and developing HDR's suite of toll industry services to both existing and future clients. Services that the Tolling Market Lead will look to bring to these clients include:

  • AET conversions for existing facilities
  • Planning and Design services for systems including technology, payment methods, and advisory services
  • Mobility and operational technology services including ATST, ITS, CAV, tolling system development and operations, managed lanes, ZEM and OT cybersecurity
  • Advisory services including asset management, ROW, value engineering, funding and finance

The Tolling Market Lead will be responsible for the growth and success of tolling services and programs for toll road and toll facility clients and will be expected to partner with our local area business development leaders and business group managers to:

  • Research and share knowledge of trends and drivers within the tolling market
  • Support areas in the identification, pursuit and delivery of tolling opportunities where HDR can compete and deliver professional services
  • Support areas to help develop client relationships with toll clients that include local area teams and market sector teams
  • Support TBG region directors in the evaluation and prioritization of investments to capture tolling client opportunities across their regions

The Tolling Market Lead will be an individual with established relationships with toll agencies and authorities and someone with a reputation of leading programs in the highway/roads market. This role will be expected to work with HDR leaders across the business group to broaden the range of tolling services offered by HDR and to provide professional development for staff as they provide services to toll clients. The Tolling Market Lead will be expected to support local areas in the identification and participation of industry organizations that will contribute to the growth of HDR with toll clients and within the highway and roads market sector. This role will lead HDR's strategy for presence and leadership in industry organizations including IBTTA and others.

Preferred Qualifications:

  • PE Preferred
  • Recognized leader in the Toll Roads/Toll Facilities space
  • Proven ability to set the strategy and execute the strategy for growth of a practice, ideally in the Tolling market
  • Established relationships with major toll clients/DOT's

Required Qualifications:

  • Bachelor's Degree in an architecture, engineering, planning or a related field
  • A minimum of 10 years of industry experience
  • Experienced in development and management of strategic marketing programs for architecture, engineering and or planning services
  • Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits
  • Experienced in overall staff development to include recruiting, career path and professional growth
  • Experienced with industry associations and maintains a visible profile in the market sector
  • Ability to work cooperatively with Area Market Sector Directors, Market Sector Directors, Business Class Directors, Regional Business Group Director, Area Business Group Managers, Area Marketing Managers and Area Managers
  • Demonstrated commitment to HDR values. An attitude and commitment to being an active participant of our employee-owned culture is a must

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our commitment as employee owners is to create an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute.

We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement.

The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)

Primary Location: United States-Florida-Orlando

Other Locations: United States-Texas-Round Rock, United States-North Carolina-Charlotte, United States-Florida-Doral, United States-Wyoming-Cheyenne, United States-California-Long Beach, United States-Alabama-Birmingham, United States-Minnesota-Saint Louis Park, United States-California-Santa Clara, United States-Florida-Fort Lauderdale, United States-Pennsylvania-Bethlehem, United States-Oregon-Salem, United States-Maryland-Baltimore, United States-Texas-Fort Worth, United States-Montana-Missoula, United States-District of Columbia-Washington DC, United States-Texas-Houston, United States-California-Irvine, United States-Wisconsin-Madison, United States-Florida-Tallahassee, United States-Mississippi-Jackson area, United States-Nevada-Reno, United States-Colorado-Fort Collins, United States-Iowa-Des Moines, United States-New York-Albany, United States-California-Berkeley, United States-California-Folsom, United States-Oregon-Portland, United States-Montana-Bozeman, United States-Texas-El Paso, United States-Colorado-Durango, United States-Texas-Corpus Christi, United States-Washington-Seattle, United States-Nevada-Las Vegas, United States-Montana-Billings, United States-Texas-Dallas, United States-Montana-Helena, United States-Washington-Spokane, United States-Virginia-Arlington, United States-Iowa-Cedar Rapids, United States-Washington-Pasco, United States-Colorado-Grand Junction, United States-Texas-Austin, United States-Louisiana-Metairie, United States-Virginia-Virginia Beach, United States-California-Claremont, United States-Massachusetts-Boston, United States-Colorado-Denver, United States-Iowa-Ames, United States-Oregon-Bend, United States-Missouri-St Louis, United States-Arizona-Tucson, United States-Arkansas-Little Rock, United States-Pennsylvania-Mechanicsburg, United States-Washington-Olympia, United States-Washington-Vancouver, United States-Colorado-Colorado Springs, United States-Louisiana-Lafayette, United States-Hawaii-Honolulu, United States-Oklahoma-Tulsa, United States-Maryland-Fulton, United States-Arizona-Phoenix, United States-Kentucky-Louisville, United States-Georgia-Atlanta, United States-South Carolina-Greenville, United States-Illinois-Rosemont, United States-Pennsylvania-Plymouth Meeting, United States-California-Walnut Creek, United States-Oklahoma-Oklahoma City, United States-Tennessee-Memphis, United States-Montana-Kalispell, United States-Louisiana-Baton Rouge, United States-Missouri-Springfield, United States-Washington-Gig Harbor, United States-Rhode Island-Providence, United States-Ohio-Cleveland, United States-South Carolina-Fort Mill, United States-Florida-Tampa, United States-Florida-West Palm Beach, United States-Ohio-Columbus, United States-California-Ventura, United States-Tennessee-Chattanooga, United States-Kentucky-Lexington, United States-Ohio-Cincinnati, United States-Georgia-Pooler, United States-South Dakota-Rapid City, United States-Missouri-Forsyth, United States-Washington-Bellevue, United States-Missouri-Kansas City, United States-South Dakota-Sioux Falls, United States-Alabama-Mobile, United States-Florida-Sarasota, United States-North Carolina-Wilmington, United States-Tennessee-Nashville, United States-Kentucky-Elizabethtown, United States-New Jersey-Newark, United States-Kentucky-Paducah, United States-Alabama


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About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917