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Toll Road Remote Jobs (NOW HIRING)

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · On-site +1

... Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston. The campus was ... Vantage is a full remote center providing support to many functions of field operations including ...

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · Remote

... Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston. The campus was ... Vantage is a full remote center providing support to many functions of field operations including ...

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · Remote

... Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston. The campus was ... Vantage is a full remote center providing support to many functions of field operations including ...

Wood Plc

Senior Roadway Engineer

Chicago, IL · On-site +1

$107K - $147K/yr

Flexible work environment to include occasional remote work. Wood Chicago is a leader in the ... Experience with Illinois DOT and Illinois Tollway Design policies preferred * Willingness and ...

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Toll Road Remote information

What is a toll road remote operator?

Toll road remote operators are professionals who monitor, manage, and control toll collection systems from a remote location, rather than working directly at a toll booth. They oversee electronic toll collection, assist motorists via intercom or phone, respond to incidents, and ensure smooth traffic flow. These operators often use specialized software and surveillance equipment to manage operations, troubleshoot issues, and provide customer service. Their role is essential for maintaining efficiency and safety on toll roads, especially as many systems transition to cashless and automated tolling.

What are the key skills and qualifications needed to thrive as a toll road remote operator?

To thrive as a Toll Road Remote Operator, you generally need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with toll collection software, surveillance systems, and communication tools such as two-way radios is often required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this position. These skills are crucial for ensuring accurate toll transactions, resolving issues efficiently, and maintaining positive interactions with motorists.

How does working remotely as a toll road customer service representative differ from on-site roles, and what should applicants expect in terms of daily responsibilities?

Remote Toll Road Customer Service Representatives typically handle customer inquiries, process payments, and resolve issues via phone, email, or online chat rather than in-person. Applicants should expect to manage a high volume of calls and digital communications, requiring strong multitasking and problem-solving skills. While remote roles offer flexibility, they also demand self-motivation and the ability to work independently within a virtual team environment. Collaboration with supervisors and other representatives usually happens through scheduled video meetings or instant messaging platforms.

What is the difference between Toll Road Remote vs Toll Collector?

AspectToll Road RemoteToll Collector
CredentialsHigh school diploma or equivalent, sometimes certifications in customer serviceHigh school diploma or equivalent, sometimes certifications in customer service
Work EnvironmentRemote, often from home or centralized officeOn-site at toll booths or stations
Industry UsageUsed in digital or automated toll systems, remote monitoringTraditional toll collection at physical booths
Job Search & ComparisonOften searched for online, related to remote toll system managementTypically searched locally, related to physical toll booth work

In summary, Toll Road Remote roles focus on managing toll systems remotely, often involving digital platforms, while Toll Collectors work directly at toll booths collecting fees in person. Both roles require similar credentials but differ mainly in work environment and job functions.

What cities are hiring for Toll Road Remote jobs?

Cities with the most Toll Road Remote job openings:

What states have the most Toll Road Remote jobs?

States with the most job openings for Toll Road Remote jobs include:

Toll Road Remote jobs near you

Toll Operations Financial Analyst

San Diego Association of Governments

San Diego, CA • On-site, Remote

$77K - $119K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Salary: $77,084.80 - $119,496.00 Annually
Location : 1129 La Media Road, San Diego
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Department: Regional Transportation Services
Division: Toll Road Operations
Opening Date: 08/20/2026
Closing Date: 9/3/2026 11:59 PM Pacific
FLSA: Exempt
Description
Role
The Toll Operations Financial Analyst will track, analyze and report all financial transactions associated with the Interstate 15 (I-15) Express Lanes and the State Route 125 (SR-125) Toll Road. This position will provide technical and financial analyses to help validate revenues and expenditure, research and analyze discrepancies, and coordinate with others to rectify and restore expected financial outcomes.
SANDAG'S Toll Operations Program:
SANDAG's Toll Operations Program budget is derived from revenues generated by toll paying users of the I-15 Express Lanes and the SR-125 Toll Road consistent with the FasTrak statewide toll collection system. Both toll road segments provide essential access for travelers while serving to reduce traffic congestion and improve travel reliability. The I-15 Express Lanes is a dynamically priced toll facility and utilizes electronic toll collection (ETC) systems. The SR-125 Toll Road is a traditional closed system toll road utilizing ETCs and allows cash and credit card payments at roadside toll booths. Revenues generated by both toll road segments provide support to on-going operations, facility maintenance, bond debt service, and other related and future projects. Monitoring and tracking revenues and subsequent expenses is essential to SANDAG's current and future goals.
The Regional Transportation Services Department is responsible for planning, developing, operating, and managing SANDAG's Toll Operations Program and Motorists Aid Services. This involves maintaining the Customer Service Center, real-time management of the I-15 Express Lanes and SR-125 Toll Road, monitoring toll transactions, managing the Toll Operations Center budget, the Regional Call-Box Program, and the Freeway Service Patrol Program in coordination with the California Highway Patrol and the California Department of Transportation.
Job Responsibilities
  • Gather, review, and analyze financial data associated with toll operations; build and maintain spreadsheet models to track and project revenues, expenses, and expected outcomes; provide technical updates and guidance to senior staff and managers; maintain budget and expense management and support.
  • Monitor toll revenues in coordination with established budgets; review and analyze budgets for thoroughness, trends, risks, and opportunities, and report ongoing status to Regional Transportation Services managers; perform budgetary control; coordinate and assist with budget amendments as needed.
  • Routinely review budget and financial data by comparing and analyzing actual results with plans and forecasts; conduct quality assurance; ensure financial records are aligned with industry standards, are based on sound methodologies, and are in the best interest of SANDAG and its partner agencies.
  • Initiate development or use of improved tools and techniques to comprehensively track and analyze toll revenues and expenses in support of ongoing operations; identify conflicts and inconsistencies in results, address variances and trends in financial data and reporting, and recommend strategies to correct.
  • Provide comparative analyses and data interpretation inclusive of the flow of financial transactions to identify possible lapses in revenue generation and allow prompt and timely corrective actions. Generate financial reporting to accurately identify areas of lapses, and initiate transaction reconciliation and other corrective actions.
  • Prepare reports, dashboards, and presentations on financial activities that accurately demonstrate toll transactions from all sources commensurate with trip counts, revenues, violations, gaps, and other problematic issues to translate data into actionable goals.
  • Collaborate with other department staff including Finance, Data Science, and Toll Operations to perform regular evaluations to understand and address system challenges to ensure intended financial results are credible and validated.

Typical Qualifications
  • A bachelor's degree with major course work in finance, economics, accounting, business administration or a related field; A combination of education and recent experience may be considered in lieu of a degree.
  • A minimum of three years of professional experience in accounting, finance, or budgeting experience preferably supporting business operations and management.
  • Knowledge of the principles and practices of financial analysis, budgeting, financial planning, revenue projection and control measures; demonstrated experience consulting and strategizing with senior staff and managers, and development of budgets and financial reports.
  • Knowledge of federal, state, and local sources of regional transportation funding; demonstrated understanding and ability to interpret laws, codes, and regulations pertaining to toll operations budget development, financial programming, and control.
  • Demonstrated experience forecasting, developing, analyzing and maintaining budgets preferably for business operations; experience applying control measures and implementing control functions and activities.
  • Demonstrated experience providing income and debt financials or budget related technical analyses, interpreting complex financial data, identifying trends, and assessing risks to provide the economic status of ongoing business operations.
  • Experience monitoring and evaluating budgets; ability to perform research and draw sound conclusions and prepare summary reports that communicate budget status; ability to identify existing or potential discrepancies, recommend corrective actions, and communicate results to senior staff and managers.
  • Effective written and oral presentation skills and the ability to communicate clearly and concisely with a variety of audiences including teams and elected officials; experience preparing clear and concise administrative and management reports.
  • Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including member agencies, city and other government officials, and community groups; ability to gain cooperation and consensus through discussion and persuasion.
  • Excellent organizational skills and the ability to manage several concurrent activities at various stages; ability to establish and maintain priorities in a fast-paced environment and work independently.
  • Demonstrated computer software proficiency using Microsoft Office, advanced knowledge of Microsoft Excel, and other business intelligence and budget software applications.

First review of applications: September 03, 2026
Expected start date: October 2026
We offer a complete benefits package to full-time employees including:
  • Hybrid work options
  • 9/80 flexible work schedule
  • Pay-for-performance merit increases
  • Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS)
  • Retirement - 457 Defined Contribution Plan with Voya
  • Excellent health insurance options for employees and their eligible dependents
  • Free dental and vision insurance for employees and their eligible dependents
  • Education Assistance of up to $5,250 a year for regular employees
  • Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
  • Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service

01
SANDAG employees are expected to live within the San Diego region and work in-person in our Toll Operations Center in Otay Mesa; there are hybrid work schedule options available, as well as a 9/80 work schedule (every other Monday off). This is not a fully remote position.Are you able and willing to adhere to the onsite and work schedule described above?
  • Yes
  • No

02
What is your highest level of education?
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • Some or no college
  • Other

03
Please tell us about your professional experience with budget preparation and supporting the development, monitoring, and administration of a program budget.
04
Tell us about your knowledge of the various federal, state, and local funding sources used for regional transportation projects.
05
This employer does not participate in the federal E-Verify program. Employment is contingent upon the employee's ability to provide documentation verifying identity and authorization to work in the United States, as required by federal law.Will you now or will you in the future require employment visa sponsorship?
  • Yes
  • No

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