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Toll Road Remote Jobs (NOW HIRING)

Wood Plc

Senior Roadway Engineer

Chicago, IL · On-site +1

$107K - $147K/yr

Flexible work environment to include occasional remote work. Wood Chicago is a leader in the ... Experience with Illinois DOT and Illinois Tollway Design policies preferred * Willingness and ...

PrePass

Senior Manager, Revenue Enablement

It's what we do best, and we do it to meet the demands of the road every day. That's why people ... This is a remote position based in the United States. Essential Responsibilities Enablement ...

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Toll Road Remote information

What are the key skills and qualifications needed to thrive as a toll road remote operator?

To thrive as a Toll Road Remote Operator, you generally need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with toll collection software, surveillance systems, and communication tools such as two-way radios is often required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this position. These skills are crucial for ensuring accurate toll transactions, resolving issues efficiently, and maintaining positive interactions with motorists.

How does working remotely as a toll road customer service representative differ from on-site roles, and what should applicants expect in terms of daily responsibilities?

Remote Toll Road Customer Service Representatives typically handle customer inquiries, process payments, and resolve issues via phone, email, or online chat rather than in-person. Applicants should expect to manage a high volume of calls and digital communications, requiring strong multitasking and problem-solving skills. While remote roles offer flexibility, they also demand self-motivation and the ability to work independently within a virtual team environment. Collaboration with supervisors and other representatives usually happens through scheduled video meetings or instant messaging platforms.

What is the difference between Toll Road Remote vs Toll Collector?

AspectToll Road RemoteToll Collector
CredentialsHigh school diploma or equivalent, sometimes certifications in customer serviceHigh school diploma or equivalent, sometimes certifications in customer service
Work EnvironmentRemote, often from home or centralized officeOn-site at toll booths or stations
Industry UsageUsed in digital or automated toll systems, remote monitoringTraditional toll collection at physical booths
Job Search & ComparisonOften searched for online, related to remote toll system managementTypically searched locally, related to physical toll booth work

In summary, Toll Road Remote roles focus on managing toll systems remotely, often involving digital platforms, while Toll Collectors work directly at toll booths collecting fees in person. Both roles require similar credentials but differ mainly in work environment and job functions.

What is a toll road remote operator?

Toll road remote operators are professionals who monitor, manage, and control toll collection systems from a remote location, rather than working directly at a toll booth. They oversee electronic toll collection, assist motorists via intercom or phone, respond to incidents, and ensure smooth traffic flow. These operators often use specialized software and surveillance equipment to manage operations, troubleshoot issues, and provide customer service. Their role is essential for maintaining efficiency and safety on toll roads, especially as many systems transition to cashless and automated tolling.
What cities are hiring for Toll Road Remote jobs? Cities with the most Toll Road Remote job openings:
What states have the most Toll Road Remote jobs? States with the most job openings for Toll Road Remote jobs include:
Toll Road Remote jobs near you

Systems Engineer IV- Austin, TX

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Austin, TX • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted yesterday

New

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site
Systems Engineer IV
  • Austin,  Duluth,  Secaucus, or Remote
  • Full time

Kapsch is one of Austria's most successful global technology companies. With its
comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing
the challenges of the present and the future with intelligent mobility solutions in a wide range
of application areas. As a family-owned company founded in 1892 and headquartered in
Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about
our solutions and innovations, visit our website here.
Role Purpose
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track joining a dispersed, cross-disciplinary team of hardware, software, and electrical engineers. You'll serve as the primary technical authority across the full project lifecycle, from bid phase through delivery and operational handoff, on high-visibility tolling and roadside infrastructure programs continuing to expand and evolve spanning networking, hardware, and data center work as the toll road doubles in capacity.
This is a role for someone who wants to set the technical direction for a project, model strong engineering practices, and be the face to the client - owning requirements end-to-end, and stepping in to drive the technical path forward whenever the team hits a roadblock.
How You'll Make an Impact
  • Own the technical solution end-to-end - from bid-phase sales support, proposal review, and requirement gap analysis, through design decisions on any hardware or software changes, to delivery and operational handoff.
  • Design and maintain the full solution architecture (systems, interfaces, protocols, databases, networking, and applications), keeping end-to-end awareness of where bottlenecks exist and where the design can be optimized.
  • Own cost estimation for Systems Engineering labor and Project Material/BOM, including final review and release.
  • Serve as the primary technical point of contact for clients - translating customer needs into buildable solutions, leading cross-functional teams, and owning requirements end-to-end.
  • Build out the physical design layer - wiring diagrams, civil drawing interpretation, and cable/conduit layouts - partnering with highway designers to fit our technology into the physical infrastructure.
  • Set the technical direction and standard for how the team delivers - stepping in to unblock the team and propose solutions when work stalls and pushing back constructively when needed.

What Makes You a Great Fit
  • Bachelor's Degree in Engineering, Computer Science, or a related technical field.
  • Professional Engineer (PE) license strongly preferred.
  • 10+ years of professional experience, ideally with a strong IT and networking focus (e.g., an IT Architect background).
  • 5+ years implementing technical solutions, with a practical background in systems engineering (system architectures, interfaces and protocols, databases, frameworks).
  • 4+ years of experience and expertise across two or more of: electrical, mechanical, civil, structural, software, database, networking, or security engineering.
  • CCNA, CCNP, or another networking certification (our networking environment runs on Cisco).
  • Experience and knowledge of requirements engineering.
  • Proven ability to lead technical conversations with customers, make sound technical decisions, and guide successful cross-functional collaboration.
  • Ability to develop and deliver technical presentations while engaging with and managing client relationships.
  • Curiosity, ownership, and a roll-up-your-sleeves mindset, balanced with strong team collaboration.

Bonus Qualifications
  • Prior leadership.
  • Background in tolling or traffic systems.
  • Project management skills, with knowledge of business economics.
  • Experience estimating time and effort for system functionalities.
  • Familiarity with relevant international standards.

What We Offer
  • The opportunity to solve complex problems that improve the daily lives of people around the world.
  • Career growth, stability, and the opportunity to develop within a global organization.
  • A full benefits package, including unlimited paid time off, 11 paid holidays, 401(k), a no-cost medical insurance option for employees and eligible dependents, and an FSA option.
 
Take the next step in your career with Kapsch
 Applicants must have working rights in the US and pass a background check.

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