Tmi Llc Jobs (NOW HIRING)

Description

TMI is a category-leading temporary-tattoo manufacturer and multi-brand portfolio (DTC, Amazon, retail, B2B) transforming from a traditional printer into a product-led, digital-first commerce company. You will be the single architect and owner of the technology that makes that leap possible - with full autonomy, a seat at the leadership table, and a clear runway to VP or CTO.

Why this role stands out

? Total ownership - ERP, ecommerce, CRM/martech, data, security, and infrastructure   unified under one leader.

? Measured on growth - success is revenue, conversion, and LTV, not just   uptime.

? Build at a pivotal moment - shape the foundation during a once-in-a-company   reinvention.

You'll unify TMI's technology footprint into one cohesive environment that drives revenue, operational excellence, and an exceptional end-to-end customer experience. The work blends strategy with hands-on leadership: you'll set the roadmap and roll up your sleeves to deliver it, partnering across Marketing, Operations, Product, Sales, and Finance. In a high-SKU, high-mix, short-run manufacturing and mass-customization business, you'll connect the systems that let us design, sell, produce, and ship at scale.

Ecommerce   & Marketplace

- Own the technology roadmap across   Shopify, Amazon, and future channels.

- Lift conversion, AOV, retention, product discovery, and checkout with Marketing & Product.

- Ensure the customer   design/customizer tool renders and prints accurately across sizes and styles.

- Manage web performance, uptime, site   speed, tagging, and A/B & multivariate testing.

ERP, Infrastructure & Operations

- Lead full PrintVis ERP   implementation and adoption across production, planning, inventory, and   fulfillment.

- Integrate ERP with e-commerce, CRM, analytics, and 3PL/WMS systems.

- Oversee cloud, networking, cybersecurity, end-user support, and IT operations.

- Automate to raise throughput and   remove manual touchpoints.

Martech,  CRM & Lifecycle

- Own the CRM/CDP/ESP stack powering   lifecycle automation and segmentation.

- Grow repeat purchase and LTV via   personalization, loyalty, and remarketing.

- Give Marketing accurate dashboards   across CAC, LTV, ROAS, CVR, and attribution.

Data   & Analytics

- Build the centralized data layer   connecting ERP, ecommerce, CRM, and marketplaces.

- Deliver executive dashboards for   forecasting, demand, behavior, and margin.

- Establish data governance and   standard metrics company-wide.

Security   & Governance

- Own the cybersecurity roadmap,   access management, and compliance readiness.

- Lead incident response and business   continuity.

- Create policies, standards, and   training that scale with rapid growth.

Leadership   & Collaboration

- Lead a small, high-impact internal   team and strategically deploy vendors.

- Translate business needs into   scalable, measurable solutions.

- Drive cross-functional   prioritization across the company.

Growth in DTC and marketplace revenue.

Improvements in conversion rate, AOV, repeat rate, and customer LTV.

Reduced TACoS / ROAS waste through better data and attribution.

On-time fully adopted PrintVis deployment.

Improved fulfillment accuracy, lead time, and automation.

Strong site performance - speed, uptime, and Core Web Vitals.

Higher implementation velocity and measurable gains in security maturity.

Must-have

- 8+ years leading technology for e-commerce, marketplace, on-demand manufacturing, or mass customization.

- Hands-on ownership of ERP +   ecommerce + CRM/martech + data, end-to-end.

- A track record of growing revenue   through technology - not just keeping systems running.

- Experience integrating cloud-based   ERP with e-commerce platforms.

- Proven ability to manage vendors, contractors, and a small internal team.

Strong - plus

- POD / web-to-print / personalization   platform experience.

- Shopify ecosystem depth and Amazon   Seller Central technical integration.

- PrintVis or comparable ERP (Dynamics   365 BC, PrintIQ, EFI Pace, Radius, etc.).

- High-SKU, high-mix, short-run   manufacturing experience.