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Property Name: Remote in the United States

Wyndham Hotels & Resorts is now seeking a Account Director to join our team at the Remote in the United States location in Remote, Remote.

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Account Director will serve as the primary point of contact and subject matter expert (SME) for all Government-related programs and initiatives across Wyndham Hotels & Resorts, supporting owners, brands, management companies, and hotel teams across the portfolio. This position requires deep knowledge of federal travel programs, government procurement processes, compliance requirements, and travel management company (TMC) dynamics.
Success in this role requires the ability to effectively navigate complex, regulated environments, anticipate policy and funding shifts, and proactively position Wyndham to capture share across federal agencies, departments, contractors, and affiliated organizations. The Account Director must translate market intelligence and evolving government travel trends into strategic account plans that drive measurable revenue growth, strengthen program participation, and expand Wyndham’s presence within the Government travel segment.

• Develop and execute strategic account plans for large corporate accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity
• Contributes to increasing managed accounts within Infrastructure and Government segments.
• Understands the Infrastructure and Government account sales models in addition to Wyndham's chain scales, properties and quality levels to ensure end customer / property fit
• Lead strategy and execution for Government segment accounts, including federal agencies, third parties, and associated travel management companies
• Drive participation and share growth within Preferred programs by aligning hotel partners with compliance requirements and business case expectations
• Translate evolving government travel policies, budget changes, and agency priorities into actionable sales strategies
• Identify and activate opportunities beyond transient travel, including meetings, project-based travel, and infrastructure-related demand to offset market headwinds
• Build and execute account plans that reflect long sales cycles, contract structures, and programmatic constraints unique to government business
• Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution
• Proactively work with Wyndham Corporate account teams to plan and help increase Government and Infrastructure sales volume within new and existing Wyndham customers
• Serve as the primary liaison between Wyndham, government program administrators, and key TMC partners to ensure alignment on program participation and performance
• Collaborate cross-functionally with Sales Ops, RFP teams, and BI to ensure accuracy in program submissions, rate loading, and reporting tied to government accounts
• Partner with hotel owners and operators to educate, influence, and secure participation in government programs, ensuring alignment with compliance and revenue expectations
• Leverage internal and external insights (policy updates, TMC shifts, agency changes) to guide strategic decision-making across the segment

Customer Enablement:

• Actively measures customer development against stated goals and objectives
• Serve as a key point of contact for managing the day to day needs of key Government and Infrastructure account customers in partnership with internal Wyndham teams
  Act as a trusted advisor to government customers and partners by providing guidance on program participation, travel compliance, and supplier alignment
• Proactively communicate changes in program requirements, deadlines, and policies to both customers and internal stakeholders
• Ensure consistent follow-through and execution across all customer touchpoints, maintaining a high standard of professionalism in regulated environments

Solution Selling:

• Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
• High ability to sell value, align and motivate internal and Government and/or Infrastructure organizations’ teams to drive win-win solutions.
• A self-starter, exhibiting initiative, confidence, professionalism, and good judgement; results-oriented.
• Ability to position Wyndham’s value within the constraints of government procurement frameworks, balancing compliance requirements with commercial outcomes.

Business Acumen:

• Familiarity and knowledge of Infrastructure and Government/Unions organizations’ travel dynamics; understanding of assigned accounts’ business models.
• Ability to review market conditions and advise customers of opportunities and collaborate on a strategy/ sales development plans.
• Analytical skills to understand reports and trends.
• Understanding of metrics and goals and how to create reporting to gage success of projects.
• Deep understanding of government travel ecosystem, including federal agencies, contractors, TMC structures, and mandated travel programs.
• Ability to assess and respond to macro factors impacting government travel (e.g., budget cycles, policy changes, shutdown risks, geopolitical influences).
• Skilled in identifying strategic pivots to offset declines in federal travel demand, including expansion into adjacent segments such as infrastructure and project-based travel.

Technical Acumen:

• Deep knowledge of the hospitality and Infrastructure and/or Government/Unions industries, including awareness of relevant policy announcements and industry trends.
• Ability to effectively lead complex sales cycles end-to-end.
• Strong technical skills including the usage of Salesforce.com, CVENT and Microsoft office.
• Proficiency in managing government RFP processes, including Cvent Transient submissions, compliance documentation, and Salesforce tracking.
• Strong command of reporting tools to analyze program performance, identify gaps, and inform strategy.
• Ability to maintain high standards of CRM accuracy and data integrity in support of program compliance and reporting requirements.
• Operate with a strategic, forward-looking mindset—moving beyond reactive execution to proactive market leadership.
• Demonstrate ownership of segment performance, including accountability for both participation metrics and revenue outcomes.
• Exhibit strong executive presence and the ability to influence both internal stakeholders and external partners.
• Consistently translate activity into outcomes, with a focus on quality of engagement.

• Minimum 6 years previous working experience, including at least 3 years sales experience.
• Experience handling a $25M+ quota target.
• Consultative selling skills.
• Significant sales experience with a heavy focus in Government segment and other industries: i.e. Infrastructure, Energy/Utilities, Oil/Gas/Chemicals, Transportation, and/or Unions.
• Experience with account plans and sales forecasting.
• Demonstrated experience managing government, quasi-government, or public sector accounts, including familiarity with federal travel programs and/or government procurement processes.
• Proven ability to navigate complex, multi-stakeholder environments including TMCs, agency buyers, and contracted suppliers.
• Experience influencing participation in structured programs (RFPs, mandated travel programs, or compliance-driven initiatives).
• Track record of converting strategic relationships into measurable revenue growth within regulated or policy-driven environments.
• Ability to interpret and act on government policy changes, funding shifts, and travel restrictions that impact demand.

Company Overview

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States,Remote,Remote,Remote 00000
Employment Status: Full-time

For U.S. based positions only, the expected pay range for this position is $105,000 - $130,000annually.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Global Sales Incentive Plan with a 25% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

• Health insurance with HSA and FSA options
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage
• 401(k) with generous company match
• Vacation time- Accrue 2.692hours of paid vacation per week
• Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
• Paid sick leave accrued as state and local laws require
• Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 05/08/2026.

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.