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Timeshare Administration Manager Jobs (NOW HIRING)

D.C. Global Talent Inc.

Financial Controller

Miami, FL · On-site

$90K - $95K/yr

... and timeshare financial administration, including owner levies, trust accounts, and related ... Manager and ownership group Qualifications & Experience • Bachelor's degree in Accounting ...

GRAND PACIFIC RESORTS INC

Leisure Sales Agent

Redmond, OR · On-site

$16.50/hr

... all managers Key Relationships; * Timeshare Tour Customer * Timeshare Owner * Sales Agents ... Masters or MBA required Certification / licenses Qualifications: * Real Estate License, per State ...

GRAND PACIFIC RESORTS INC

Leisure Sales Agent

Redmond, OR · On-site

$16.50/hr

... all managers Key Relationships; * Timeshare Tour Customer * Timeshare Owner * Sales Agents ... Masters or MBA required Certification / licenses Qualifications: * Real Estate License, per State ...

Vacatia

Assistant General Manager

MA · On-site

What We're Looking For * 4+ years of leadership experience in hospitality, property management, or timeshare operations. * Bachelor's degree in Hospitality Management, Business Administration, or ...

Vacatia

Assistant General Manager

Hancock, MA · On-site

What We're Looking For * 4+ years of leadership experience in hospitality, property management, or timeshare operations. * Bachelor's degree in Hospitality Management, Business Administration, or ...

Vacatia

Assistant General Manager

Hancock, MA · On-site

What Were Looking For * 4+ years of leadership experience in hospitality, property management, or timeshare operations. * Bachelors degree in Hospitality Management, Business Administration, or ...

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Timeshare Administration Manager information

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$30.5K

$80.4K

$137.5K

How much do timeshare administration manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for timeshare administration manager in the United States is $80,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $98,000.00 per year, depending on experience, location, and employer.

What are Timeshare Administration Managers?

Timeshare Administration Managers are professionals responsible for overseeing the administrative operations of timeshare properties. Their duties typically include managing ownership records, coordinating with sales and legal teams, ensuring compliance with regulations, and resolving owner issues. They also supervise administrative staff and help streamline processes to improve customer satisfaction. These managers play a key role in maintaining the efficiency and integrity of timeshare programs.

What are some common challenges faced by a Timeshare Administration Manager, and how can they be addressed?

A Timeshare Administration Manager often encounters challenges such as managing high volumes of contracts, ensuring regulatory compliance, and handling complex owner queries. These challenges can be addressed by implementing robust document management systems, staying updated with timeshare laws and regulations, and fostering clear communication channels with both owners and internal teams. Effective delegation and continual training of administrative staff also play crucial roles in maintaining workflow efficiency and accuracy in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Timeshare Administration Manager, and why are they important?

To thrive as a Timeshare Administration Manager, you need strong organizational abilities, knowledge of real estate or hospitality management, and experience with contracts and property administration, often supported by a relevant degree or certification. Familiarity with property management software, CRM systems, and regulatory compliance tools is typically required. Excellent communication, leadership, and conflict resolution skills help you build rapport with clients, owners, and staff while managing complex administrative tasks. These skills ensure efficient operations, high client satisfaction, and compliance with legal and industry standards in a dynamic timeshare environment.

What is the difference between Timeshare Administration Manager vs Timeshare Sales Coordinator?

AspectTimeshare Administration ManagerTimeshare Sales Coordinator
Primary RoleOversees administrative functions, manages owner accounts, and ensures compliance with policies.Supports sales team, assists with client inquiries, and helps coordinate sales activities.
Required CredentialsCustomer service experience, knowledge of timeshare policies, possibly certifications in hospitality or administration.Sales experience, communication skills, and familiarity with timeshare products.
Work EnvironmentOffice-based, interacting with owners and management teams.Office and on-site sales events, interacting with prospective buyers.

While both roles involve working within the timeshare industry, the Timeshare Administration Manager focuses on managing owner accounts and administrative tasks, whereas the Timeshare Sales Coordinator primarily supports sales efforts and customer engagement. Understanding these differences helps job seekers identify the right career path in the timeshare industry.

Timeshare Marketing Call Center Supervisor

Massanutten

VA • On-site

Full-time

Posted 6 days ago

Job description

Massanutten Resort | Great Eastern Resort Corporation (GERC)
Job Summary
The Call Center Supervisor position is responsible for leading a team of call center agents to achieve budgeted booking and tour volume for respective lead sources. Thie role will directly oversee a team of outbound call agents within the Massanutten Resort on-site call center.
This role will be responsible for maintaining the appropriate staffing levels for the respective team while ensuring bookings and tour levels are met on a weekly basis. This role will work with other managers within the office to share best practices and minimum standards across team members. This role is responsible for providing weekly team and agent performance reports and sharing with the On-Site Marketing Operations Manager.
This position requires a dynamic individual with strong leadership, organizational, and problem-solving skills. The ideal candidate should be strategic yet tactical and not be afraid to confront challenging situations to enforce policies and procedures. This role will directly supervise a team of up to 10 call center agents. This role will work closely with other members of the On-Site Marketing team as well as other managers within the Timeshare Marketing Group.
Key Responsibilities
  • Maximize booking and tour production from successful implementation of outbounds call efforts to appropriate lead sources.
  • Ensure proper staffing levels are met for the team on a weekly and monthly basis while ensuring correct performance management practices are in place at an individual agent level.

Qualifications
  • Education: Bachelor's degree in business administration, management or a related field; or equivalent sales experience as stated below.
  • Experience: Minimum of 3-5 year's experience in a call center environment with at least 1-2 years in a supervisory or managerial role. Experience within resort, timeshare, or real estate industry preferred.
    • Strong knowledge of industry regulations and call center best practices, with special emphasis on timeshare, real estate, or resort development preferred.
    • Solid understanding of call center performance metrics and reporting as well as payroll management and forecasting.
    • Experience working in the hospitality or timeshare industry is a plus.
  • Skills:
    • Outgoing personality with strong leadership and team management skills.
    • Ability to work under pressure and manage multiple tasks simultaneously.
    • Exceptional interpersonal and communication skills
    • Ability to motivate, coach, train and direct employees

Work Environment/Expectations
  • The position is based at Massanutten Resort, Virginia.
  • Must be willing to work variable shift including nights and weekends, and be available at all times that the Call Centers are open and working.

For more information, please contact Connie Wittig at 540.289.3136.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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