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Time Warner Cable Customer Service Jobs (NOW HIRING)

Cable Technician

Clayton, NC ยท On-site

$35 - $45/hr

... Customer interfacing Professional Someone who takes pride in their work. SHow up on time and work ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Strong communication and customer service abilities for interacting with clients on-site Job Type ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ...

New

Customer Service Technician

Baxter Springs, KS ยท On-site

$13 - $17.75/hr

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ... Accountability/dependability (on time and on load when scheduled and serve on call as needed)

Customer Service Technician

Pickford, MI ยท On-site

$14.75 - $19.75/hr

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ... Accountability/dependability (on time and on load when scheduled and serve on call as needed)

... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Customer Service Associate I

Warner Robins, GA

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... any time, with or without cause or notice. Part time 500 Elberta Rd,Warner Robins,Georgia 31093 ...

Customer Service Associate I

Warner Robins, GA ยท On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... at any time, with or without cause or notice. Part time 2622 Watson Blvd,Warner Robins,Georgia ...

Customer Service Associate I

Warner Robins, GA ยท On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... at any time, with or without cause or notice. Part time 2622 Watson Blvd,Warner Robins,Georgia ...

Senior Customer Care - Business

$19.75 - $27/hr

At Cable One and our family of brands, we keep our customers and associates connected to what ... Provide real-time chat support to team members, offering prompt and effective guidance to resolve ...

Cable Technician

Hendersonville, TN ยท On-site

$20 - $22/hr

... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Cable Technician

Columbus, OH ยท On-site

$19.25 - $24.75/hr

As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration ... Follow all customer, site, and company safety requirements. General Experience * Experience in ...

Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Showing results 41-60

Time Warner Cable Customer Service information

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How much do time warner cable customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for time warner cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Time Warner Cable Customer Service jobs?

For Time Warner Cable Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Time Warner Cable Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Americas

Middleton, WI โ€ข On-site

$16.50 - $22.25/hr

Full-time

Re-posted 22 days ago


Job description

Company Overview:

Link empowers entertainment and broadcast professionals worldwide to create inspiring performances through disruptive technologies and sustainable practices. Link has a deep understanding of market trends and needs as a global manufacturer of connectors, cables, and distribution equipment for theatre, touring, broadcast, film, and television markets. Our products include power and hybrid power/data distribution equipment, multipin connectors, and cables. Link’s innovative approach streamlines live event operations and ensures timely, budget-conscious delivery of high-performing power and data distribution systems.

With headquarters in Rome, Italy, and a Middleton, Wisconsin, USA subsidiary, Link manufactures and distributes a professional range of cables, connectors, and distribution products under its trademarks LK Connectors, Eurocable, PDlink, and DGlink. Founded 35 years ago, Link is recognized for its unique hybrid combinations of cables and connectors that simplify the connection of loudspeaker, video, and lighting systems.


Job Summary:

We seek a dedicated and customer-focused Customer Service Representative to join our team at Link USA in Middleton, Wisconsin. This individual will be responsible for providing exceptional customer service to clients across the Americas. The Customer Service Representative will be crucial in maintaining customer satisfaction and supporting our sales team by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.


Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and other communication channels.
  • Provide detailed product information, including features, benefits, and usage, to customers.
  • Assist customers with order placement, tracking, and delivery status updates.
  • Resolve customer issues and complaints efficiently and professionally, ensuring high customer satisfaction.
  • Collaborate with the sales team to support customer needs and ensure smooth order processing.
  • Maintain accurate and up-to-date customer records in the CRM system.
  • Coordinate with cross-functional teams to address customer needs and concerns, including logistics, product development, and technical support.
  • Process returns, exchanges, and refunds in accordance with company policies.
  • Provide feedback to the management team on recurring customer issues and suggest improvements to enhance the customer experience.
  • Represent the company at industry events, trade shows, and other customer-facing activities as needed.


Requirements:

  • Bachelor’s degree in business, communications, or a related field (or equivalent experience).
  • Proven experience in a customer service role, preferably within the entertainment technology or related industry.
  • Strong communication, interpersonal, and problem-solving skills.
  • Proficient in English Language (Spanish also desired)
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Salesforce CRM software and other customer service tools.
  • Detail-oriented with strong data entry and record-keeping skills.
  • Ability to travel occasionally for industry events and training.

Compensation:

We offer competitive compensation, including a base salary and a comprehensive benefits package.

If you are a passionate customer service professional with a commitment to excellence and a desire to support the growth of a dynamic company, we invite you to apply for the Customer Service Representative position at Link USA.

Please submit your resume and a cover letter outlining your qualifications and why you are interested in this role.