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Tile Department Manager Jobs in Virginia (NOW HIRING)

Emser Tile

Business Development Mgr. (39856)

Sterling, VA · On-site

$80K - $150K/yr

Job Family Summary The Sales department is responsible for increasing product sales within an ... Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest ...

Emser Tile

Business Development Mgr. (39856)

Sterling, VA · On-site

$80K - $150K/yr

... The Sales department is responsible for increasing product sales within an assigned region to ... Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest ...

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All JobsTile Department JobsTile Department Manager JobsTile Department Manager Jobs in Virginia

Tile Department Manager information

What does a tile department manager do?

A Tile Department Manager oversees the daily operations of the tile section within a retail store, home improvement center, or building supply company. Their responsibilities include managing inventory, supervising staff, assisting customers with product selection, and ensuring the department meets sales goals. They also coordinate with vendors, maintain product displays, and implement store policies. Effective communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a tile department manager?

A Tile Department Manager needs strong knowledge of tile products, inventory management, and retail operations, often supported by experience in flooring or home improvement sales. Familiarity with point-of-sale (POS) systems, inventory tracking software, and vendor management tools is typically required. Excellent leadership, customer service, and organizational skills help set top performers apart in this role. These competencies are crucial for driving sales, maintaining efficient operations, and ensuring customer satisfaction within the department.

What are the typical challenges faced by a tile department manager, and how can they be addressed effectively?

Tile Department Managers often navigate challenges such as maintaining optimal inventory levels, ensuring product displays are attractive and current, and managing a team with diverse skill sets. Effective communication with suppliers and staff, along with regular training, can help address these challenges. Additionally, staying updated on industry trends and customer preferences allows managers to make informed decisions about product selection and merchandising, improving department performance and customer satisfaction.

What is the difference between Tile Department Manager vs Tile Installer?

AspectTile Department ManagerTile Installer
CredentialsExperience in management, industry knowledge, possibly certifications in construction or tile installationSkills in tile cutting, layout, and installation; certifications may include OSHA or trade-specific licenses
Work EnvironmentOffice and retail settings, overseeing staff and operationsOn-site construction or renovation projects, working directly with clients and materials
Employer & Industry UsageUsed in retail stores, wholesale suppliers, and construction companiesUsed in residential, commercial, and industrial construction projects

The Tile Department Manager focuses on overseeing tile sales, staff, and operations within a store or company, requiring management experience and industry knowledge. In contrast, the Tile Installer performs hands-on installation work, requiring technical skills and certifications. Both roles are essential in the tile industry but differ significantly in responsibilities and work environment.

What is the role of a tile department manager?

A tile department manager oversees the sales, inventory, and customer service within a tile or flooring department. They coordinate staff, manage product displays, and ensure the department meets sales goals, often requiring knowledge of tile products and industry standards. Strong leadership and organizational skills are essential for success in this role.

What cities in Virginia are hiring for Tile Department Manager jobs?

Cities in Virginia with the most Tile Department Manager job openings:

Tile Department Manager jobs near you

Assistant Department Manager (Tile)

Manassas, VA • On-site

Floor & Decor Holdings, Inc.
Building Materials and Garden Equipment Dealers • 5 - 10K employees
Learn more about Floor & Decor Holdings, Inc.external

$18 - $25.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Provide direction to product sales specialists to ensure high levels of customer service

  • Assist customers with product questions, selections, and processing transactions at checkout

  • Ensure the proper merchandising, pricing, and organization of the department

Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 243 frontline employees who took The Breakroom Quiz

212th of 740 rated retailers

Job description

Pay Range
$18.00 - $25.40
Purpose
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements
  • High School Diploma or GED
  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment

Essential Functions
  • Act and work in a manner that is consistent with company's core values
  • Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
  • Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Complete the Industrial Truck (forklift) proficiency testing and certification
  • Communicate inventory needs to management
  • Direct and assist the processing of merchandise to the showroom floor
  • Validate all product placement and pricing within the department
  • Greet every customer in a helpful and courteous manner
  • Assist customers with product questions and selections
  • Process customers at check-out using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Present 'how-to' classes to customers
  • Follow established cash, check and charge card acceptance procedures
  • Answer the telephone according to accepted guidelines
  • Stock and tag merchandise displays as required
  • Create price tags and merchandise signs

Working Conditions (travel, hours, environment)
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
  • Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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