Tile Associate Jobs (NOW HIRING)

Benefits Package

Bonuses: Effective Immediately

- 2 Performance Based Bonuses per year - Mid-Year (July) / Year End (December)

Paid Holidays & Birthday: Effective Immediately

- New Year’s, Memorial Day, 4th of July, & Labor Day

- 2 Extended Holidays - Thanksgiving, & Christmas.

- Birthday Day – Unless your birthday falls on a Saturday you will get Friday off if your Birthday falls on a Sunday you will have that Monday off.

Earn Paid Leave (EPL) / Earn Time Off (ETO):

- 40 Hours of MEPL available at 120 days of employment.

- 1 – 5 Years – 10 Days (80 Hours) accrued at 1.54 hours per week of ETO.

- After 1 Year of Employment, 40 Hours of MEPL Time will be granted on January 1st of that next calendar year.

- 5 - 10 Years – 15 Days (120 Hours) accrued at 2.31 hours per week of ETO.

- 10 Years + - 20 Days (160 Hours) accrued at 3.08 hours per week of ETO

- ETO is carried over each year up to 10 days (80 Hours) anything above that on January 1st will be .

STD / LTD / Life/AD&D: Effective the first day of the following Month after 30 days of employment

- All employees are covered by:

o Short Term Disability

o Long Term Disability

o Group Life Insurance/AD&D - Benefit of $20,000 for Employee

o PFLMA Contribution Paid 100% by Company

Health/Dental/Vision:

- Premium rates on Heath, Dental, & Vision are covered by the company for all employees.

o Spouse & Dependent Coverage is available & is deducted through the weekly payroll.

- $40.00 a week in to an HSA Tax Free Checking Account.

- Effective the first day of the following Month after 30 days of employment.

Retirement:

- 401k – Company matches $1.00 for $1.00 up to 5% at 6 months of employment. Fully vested when enrolled.

- ESOP (Employee Stock Ownership Plan) – Details outlines in Handbook.

Commission available on percentage of all gross sales once training is successfully completed

POSITION SUMMARY:

The Sales Associate works on acquiring, scheduling and executing the optimum amount of quality work to meet Company goals. Works closely retail customers, as well as contractors and designers, and relays customers' requested details and information to the Sales Manager in order to produce an accurate estimate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Meets with retail customers, as well as contractors and designers in the showroom. Routinely answers the phone, greets customer at the door and replies to voice messages and emails.

2. Reads and interprets cabinet drawings and architectural plans.

3. Receives and tags parcels, such as incoming tile and accessories.

4. Translates customer’s scheduling needs to the Sales Manager. Creates estimates in counter top and tile software based on clients requirements and specifications.

5. Contacts homeowners, contractors and designers to relay specific jobsite details.

6. Maintains ongoing communication with customers and company staff who need to be involved from the start of templating to installation.

7. Sources stone slabs and tile for projects, and prepares purchase order information for Sales Manager.

8. Follows up with customers after the sale to ensure customer satisfaction; follows up to correct any issues and requests an online review of their experience.

9. Educates customers with regard to natural stone, company policies and practices, and their rights and responsibilities as customers.

10. Helps to maintain the appearance of the slab and tile showroom.

GENERAL EXPECTATIONS:

1. Be committed to the mission and vision of Morningstar Stone and Tile.

2. Maintain open communication with all departments within the company.

3. Perform work in compliance with all safety rules and regulations.

4. Consistently maintain a positive attitude.

5. Understand and work within Company policies and procedures.

6. Be reliable and trustworthy.

7. Be well organized, prioritize and use time effectively.

8. Maintain confidence and protect the Company by keeping confidential information concerning Company business, its customers and its employees confidential.

QUALIFICATIONS NEEDED FOR POSITION:

Experience and Skill Requirements: The following experience and skills are considered essential:

· Ability to communicate clearly and accurately with customers, employees, trades people, and suppliers.

· Ability to read, troubleshoot, and interpret blueprints.

· Problem solving abilities, including responding to customer complaints.

· Ability to perform basic math, English, and spelling with accuracy.

· Ability to work independently and as part of a team.

· Detail oriented with good organizational/prioritization skills.

· Basic skills in using Microsoft Office.