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Tier Three Network Engineer Jobs in Baton Rouge, LA

General Informatics

Associate Engineer

Baton Rouge, LA · On-site

Diagnose and resolve common hardware, software, and network issues * Create and maintain detailed ... Escalate complex issues to Level 2/3 support when necessary * Maintain technical documentation of ...

Nexpera LLC

Maintenance & Reliability Engineer

Darrow, LA · On-site

$85 - $115/hr

With the industry's largest facility network, we ensure unmatched reliability and drive innovation ... Minimum 3 years relative experience working in/on Mechanical Integrity and Quality Assurance ...

Nexpera LLC

Maintenance & Reliability Engineer

Darrow, LA · On-site

$90K - $114K/yr

With the industry's largest facility network, we ensure unmatched reliability and drive innovation ... Minimum 3 years relative experience working in/on Mechanical Integrity and Quality Assurance ...

Nucor

Process Engineer

Convent, LA · On-site

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability ... 3 years of experience in designing, analyzing, and optimizing efficient chemical processes for ...

Nucor

Process Engineer

Convent, LA · On-site

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability ... 3 years of experience in designing, analyzing, and optimizing efficient chemical processes for ...

CABLESOUTH MEDIA III LLC

Utility Locator

Saint Francisville, LA · Remote

$16.50 - $20.50/hr

Ensures clear and complete network identification for the excavator or property owner. Essential ... Job Qualifications: * 3+ years of telecommunications experience required. * 3+ years of experience ...

CABLESOUTH MEDIA III LLC

Utility Locator

Baton Rouge, LA · Remote

$20 - $23/hr

Ensures clear and complete network identification for the excavator or property owner. Essential ... Job Qualifications: * 3+ years of telecommunications experience required. * 3+ years of experience ...

CABLESOUTH MEDIA III LLC

Utility Locator

Saint Francisville, LA · Remote

$16.50 - $20.50/hr

Ensures clear and complete network identification for the excavator or property owner. Essential ... Job Qualifications: * 3+ years of telecommunications experience required. * 3+ years of experience ...

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All JobsTier Three Network Engineer JobsTier Three Network Engineer Jobs in Baton Rouge, LA

Tier Three Network Engineer information

See Baton Rouge, LA salary details

$29.8K

$104.7K

$151.7K

How much do tier three network engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for tier three network engineer in Baton Rouge, LA is $104,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $128,200.00 per year, depending on experience, location, and employer.

How much does a Tier Three Network Engineer make?

A Tier Three Network Engineer typically earns between $80,000 and $120,000 annually, depending on experience, certifications, and location. They often work with advanced networking tools and may hold certifications like Cisco CCNP or CCIE.

What is a Tier Three Network Engineer?

A Tier Three Network Engineer is a senior-level IT professional responsible for troubleshooting complex network issues, designing network solutions, and supporting network infrastructure. They often work with advanced tools, protocols, and may hold certifications like Cisco CCNP or CCIE, typically operating in a team environment with a focus on network stability and performance.

What job categories do people searching Tier Three Network Engineer jobs in Baton Rouge, LA look for?

The top searched job categories for Tier Three Network Engineer jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Tier Three Network Engineer jobs?

Cities near Baton Rouge, LA with the most Tier Three Network Engineer job openings:

Tier Three Network Engineer jobs near you
Infographic showing various Tier Three Network Engineer job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $104,704 per year, or $50.3 per hour.

Associate Engineer

General Informatics

Baton Rouge, LA • On-site

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

The Associate Engineer (Level 1 Technical Support) provides first-line technical support for our clients' IT infrastructure, including hardware, software, and network systems. This role is responsible for responding to, documenting, and resolving technical issues while maintaining high customer satisfaction levels. Participate in after-hours on-call rotation is required. This role is full-time, standard business hours (M-F, 8am-5pm) working in our Baton Rouge office.
Core Responsibilities
  • Provide first-level technical support via phone, email, and ticketing system
  • Diagnose and resolve common hardware, software, and network issues
  • Create and maintain detailed support tickets for all customer interactions
  • Setup and configure new workstations, laptops, and peripheral devices
  • Install and upgrade standard software applications and system updates
  • Perform basic Active Directory tasks (user management, password resets)
  • Escalate complex issues to Level 2/3 support when necessary
  • Maintain technical documentation of solutions and procedures
  • Demonstrates �Can Do, Will Do!� attitude
  • Other duties as assigned

Technical Requirements
Hardware Support
  • PC and laptop hardware troubleshooting
  • Printer and scanner configuration
  • Mobile device support (phones, tablets)

Software Support
  • Windows Desktop OS (Windows 10/11)
  • Microsoft Office 365 suite including:
    • Outlook email and calendar management
    • Teams administration
    • SharePoint basic operations
    • OneDrive file management
  • Standard business applications
  • Remote support tools

Network Support
  • Basic LAN troubleshooting
  • Network connectivity issues
  • VPN client support
  • Wi-Fi connectivity

Required Qualifications
  • High school diploma or equivalent
  • 1+ year of technical support experience or help desk role
  • Strong customer service orientation
  • Excellent verbal and written communication skills
  • Ability to explain technical concepts to non-technical users
  • Experience with ticketing systems and remote support tools

Preferred Qualifications
  • Associate's degree in IT-related field
  • Technical certifications such as:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
    • Microsoft certifications
    • CCNA
  • MSP (Managed Service Provider) experience
  • Experience with Windows Server administration
  • Knowledge of IT security best practices

Success Metrics
  • Timesheets are accurate and submitted on time
  • Meet SLA requirements for different priority levels
  • Achieve customer satisfaction rating of 96% or higher
  • Maintain detailed ticket documentation
  • Documentation quality
  • Professional development progress

Travel
Travel to customer sites using your own vehicle. No overnight travel.
Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment.
Must be able to perform extensive standing, driving, walking, and climbing; to lift up to 50lbs. regularly; to manipulate up to 100lbs. with assistance, to transport and stock assigned supplies and materials; to pick-up from vendors and deliver stock and materials to customers upon request, to wear personal protective equipment. Must be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately ten feet in height and to work from a lift up to twenty feet in height)
The total compensation package for this position also includes medical benefits, 401(k) eligibility, Paid Time Off, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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