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Tier Three Network Engineer Jobs in Tennessee (NOW HIRING)

Pennant Services

Tier 3 Support Engineer

Nashville, TN · On-site

JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents ... Strong understanding of networking (TCP/IP, DNS, DHCP, VPNs, firewalls). * Experience with ...

TEKsystems

Network Engineer

Knoxville, TN · Hybrid

$44 - $50/hr

The incoming engineer will take on meaningful ownership quickly, providing Eric relief and allowing ... Tier 2/3 troubleshooting; monitoring network telemetry; managing project life cycles from discovery ...

TEKsystems

Network Engineer

Knoxville, TN · Hybrid

$44 - $50/hr

The incoming engineer will take on meaningful ownership quickly, providing Eric relief and allowing ... Tier 2/3 troubleshooting; monitoring network telemetry; managing project life cycles from discovery ...

Vertek Staffing

Network Engineer

Nashville, TN

Looking for Network Engineer for Nashville opportunity! We are looking for a Network Engineer to ... Provide Level-2/3 support and troubleshooting to resolve issues * Work within established ...

Masco Corporation

Sr. OT Network Engineer

Jackson, TN · On-site

$103K - $163K/yr

Lead Tier 3 troubleshooting and root cause analysis of OT network incidents * Contribute to network architecture decisions, standards, and design blueprints * Partner with engineering teams to ...

Connexus Hub

Network Lead

Millington, TN · On-site

$145K/yr

You will lead network engineers, systems administrators, and Tier 1-3 help desk supporting an enterprise environment spanning ERP, HR, payroll, financial management, point-of-sale, and BI platforms.

Connexus Hub

Network Lead

Millington, TN · Hybrid

$94K - $129K/yr

You will lead network engineers, systems administrators, and Tier 1-3 help desk supporting an enterprise environment spanning ERP, HR, payroll, financial management, point-of-sale, and BI platforms.

Connexus Hub

Network Lead

Millington, TN · On-site

$94K - $129K/yr

You will lead network engineers, systems administrators, and Tier 1-3 help desk supporting an enterprise environment spanning ERP, HR, payroll, financial management, point-of-sale, and BI platforms.

BNH

Senior Network Engineer

Arnold Air Force Base, TN

$123K - $180K/yr

Job Title: Senior Network Engineer Location: Arnold AFB, TN Job Family Code: P - IT ... H1b, F1 OPT, F-1 STEM OPT, F-1 CPT, J-1, E-2, E-3, L-1, or other forms of work authorization that ...

BNH

Senior Network Engineer

Arnold Air Force Base, TN

$123K - $180K/yr

Overview Job Title: Senior Network Engineer Location: Arnold AFB, TN Job Family Code: P - IT ... H1b, F1 OPT, F-1 STEM OPT, F-1 CPT, J-1, E-2, E-3, L-1, or other forms of work authorization that ...

BNH

Senior Network Engineer

Arnold Air Force Base, TN · On-site

$123K - $180K/yr

Overview Job Title: Senior Network Engineer Location: Arnold AFB, TN Job Family Code: P - IT ... H1b, F1 OPT, F-1 STEM OPT, F-1 CPT, J-1, E-2, E-3, L-1, or other forms of work authorization that ...

Connexus Hub

Network Lead

Millington, TN · On-site

You will lead network engineers, systems administrators, and Tier 13 help desk supporting an enterprise environment spanning ERP, HR, payroll, financial management, point-of-sale, and BI platforms.

Centrus Energy Corp.

Network Engineer, Sr.

Oak Ridge, TN · On-site

$67K - $135K/yr

Network Engineer / Network Architect (OT / ICS - DOE Energy Sector) Make an Impact in America ... Levels 0-3) • Develop high-availability, deterministic designs supporting SCADA, PLCs, DCS ...

Masco Corporation

OT Network Engineer

Jackson, TN · On-site

The OT Network Engineer is responsible for implementing, maintaining, and supporting secure ... Required: * 3-5 years of network administration experience, including 2+ years supporting ...

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Tier 3 Support Engineer

Pennant Services

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

WHO WE ARE

At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values-Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. We believe great results come from empowered leaders, strong relationships, and people who take ownership of their work.

JOB SUMMARY
The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is responsible for root causeanalysis, long-term remediation, and active participation in IT projects and continuous improvementinitiatives. The Tier 3 Engineer serves as a senior technical resource and a liaison between the service desk and other IT teams. This position participates in an on-call rotation and is responsible for responding tocritical incidents and urgent escalations outside normal business hours.

JOB DUTIES
Advanced Incident & Problem Management

  • Resolve escalated incidents requiring deep technical expertise.
  • Perform root cause analysis for recurring issues and recommend long-term fixes.
  • Support critical incidents, ensuring minimal disruption to business operations.
  • Serve as part of the on-call rotation to address high-priority incidents, perform root cause
  • analysis, and provide advanced support for critical systems.
  • Document incident findings, lessons learned, and permanent fixes.

Project & Technical Involvement

  • Contribute to IT initiatives such as upgrades, system rollouts, and integrations.
  • Partner with other IT teams on cross-functional projects.
  • Assist with testing, rollout support, and post-implementation validation.
  • Provide technical input and risk assessment during change management and releasemanagement procedures.

Knowledge & Continuous Improvement

  • Develop advanced documentation and knowledge base content.
  • Mentor tier 1 and 2 to improve technical capability across the team.
  • Recommend tooling, process, or architectural improvements to enhance support effectivenessand system reliability.

Liaison & Collaboration

  • Act as a technical bridge between the service desk and other IT functions.
  • Communicate effectively with business stakeholders during escalations or projects.
  • Ensure alignment of support with organizational IT strategy.
  • Provide status updates, post-incident reports, and technical explanations as needed.
The above statements are only meant to be a representative summary of the major duties andresponsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 4+ years in IT support with significant Tier 2/3 experience.
  • Advanced knowledge of Windows, macOS, and Linux environments.
  • Strong understanding of networking (TCP/IP, DNS, DHCP, VPNs, firewalls).
  • Experience with virtualization (VMware, Hyper-V), cloud services (Azure, AWS).
  • Experience with scripting and automation (PowerShell, Python, Bash).
  • Familiarity with identity and access management tools (Active Directory, Azure AD, MFA).
  • Familiarity with endpoint management, patching, and monitoring tolls.
  • ITIL Foundation, Microsoft/Azure certifications, or cloud-related certifications (AWS/AzureSolutions Architect, etc.) preferred.
  • Excellent written and verbal communication skills.
  • Experience supporting regulated, high-availability, and fast-paced environments with acustomer-focused mindset.
  • Strong collaboration skills, ability to work under pressure, and manage escalationseffectively.
  • Competence in documentation and change management processes.
  • Excellent analytical and problem-solving skills.

Wage: Dependent on Experience
Type: Full-Time

Location: Hybrid in Nashville, TN

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employee's needs.

From a choice of medical, dental and vision plan to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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