1

Tier One Call Center Support Jobs (NOW HIRING)

Support Center Representatives will engage with guests from all across the country! Availability: * 8 am to 5pm and 11am-8pm shifts. * Full week schedule available, weekends required. * Tuesdays ...

Support Center Representatives will engage with guests from all across the country! Availability: * 8 am to 5pm and 11am-8pm shifts. * Full week schedule available, weekends required. * Tuesdays ...

Lead Tier 1/Call center, Tier 2(Tech Support) and Field Service teams to meet or exceed the quality KPIs and customer experience targets at scale. * Build out and scale org to meet the needs of our ...

Tier 1 Support

East Peoria, IL · On-site

$17 - $19/hr

Tier 1 Support Specialists work with customers and staff across all i3 Broadband service areas. The Tier 1 Specialist provides technical support to residential customers, business customers, and ...

Call Center Representative

Metairie, LA · On-site

$14.75 - $18.50/hr

REQUIREMENTS Key Responsibilities Patient Communication and Support * Handle a high volume of ... Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ...

Call Center Representative

Metairie, LA · On-site

$14.50 - $18/hr

REQUIREMENTS Key Responsibilities Patient Communication and Support * Handle a high volume of ... Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ...

Showing results 21-40

Tier One Call Center Support information

What are popular job titles related to Tier One Call Center Support jobs?

For Tier One Call Center Support jobs, the most frequently searched job titles are:

Infographic showing various Tier One Call Center Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

In-Bound Call Center Representative

Remote

IronMountain Solutions Inc
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees

$16.50 - $20.50/hr

Other

Re-posted 21 days ago


Job description

In-Bound Call Center Representative

Tysons, VA In-Bound Call Center Representative

Work Location: Tysons Corner, VA

Schedule: Full Time; fully remote

Note: This position requires a Public Trust Clearance.

Insight Technology Solutions currently supports a contract providing call center support for the Student Exchange and Visitor Program (SEVP) within the Department of Homeland Security. We are looking for candidates with previous experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information.

Job Responsibilities:

  • Ability to operate in a high-volume metrics driven call center environment
  • Ability to be flexible with work schedule to support the Call Center's needs during operating hours
  • Ability to multitask and research information on multiple databases at the same time
  • Ability to enter data and talk to stakeholders at the same time
  • Ability to conceptualize scenarios and communicate it effectively to stakeholders
  • Ability to work independently, and demonstrated ability to efficiently interpret research and analyze information from various sources
  • Ability to communicate effectively both orally (in groups and one-on-one) and in writing (as position occupied dictates)
  • Ability to listen actively to sensitive information
  • Ability to successfully navigate national web-based tracking systems relating to SEVIS and Fee Payment
  • Ability to analyze multifaceted issues relating to the SEVIS system
  • Ability to provide support to international stakeholders and academic institutions
  • Ability to utilize telephony systems, CRM, Microsoft Dynamics and other ticket tracker systems, and Microsoft Office Suite

Education and Experience Requirements:

  • Education: High school diploma required.
  • Experience: Minimum of three (3) years of specialized experience supporting a Call Center or Help Desk environment.
  • Certification: HDI Certification is highly preferred but not required.

Insight Technology Solutions is an Equal Opportunity Employer