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Tier 3 Process Assistant Jobs in Austin, TX (NOW HIRING)

Design and implement MTSS support for all learners across Tier 1, Tier 2, and Tier 3. * Partner ... Lead the annual goal-setting process for assigned grade levels, focusing on regional benchmarks ...

Design and implement MTSS support for all learners across Tier 1, Tier 2, and Tier 3. * Partner ... Lead the annual goal-setting process for assigned grade levels, focusing on regional benchmarks ...

Design and implement MTSS support for all learners across Tier 1, Tier 2, and Tier 3. * Partner ... Lead the annual goal-setting process for assigned grade levels, focusing on regional benchmarks ...

Sr. Help Desk Technician

Austin, TX

$19.75 - $26.75/hr

Provide Tier 2/Tier 3 support for complex hardware, software, endpoint, identity, and SaaS-related ... management processes. * Assist with developing scalable self-service and support solutions.

Sr. Help Desk Technician

Austin, TX · On-site

$95K - $110K/yr

Provide Tier 2/Tier 3 support for complex hardware, software, endpoint, identity, and SaaS-related ... management processes. * Assist with developing scalable self-service and support solutions.

Sr. Help Desk Technician

Austin, TX

$19.75 - $26.75/hr

Provide Tier 2/Tier 3 support for complex hardware, software, endpoint, identity, and SaaS-related ... management processes. * Assist with developing scalable self-service and support solutions.

This role directly supports campus-based APSS leaders (Assistant Principals of Student Support) in ... and Tier 3 literacy intervention systems, improve student outcomes, and maintain compliance with ...

The ideal candidate is passionate about improving Security Operations Center (SOC) processes ... Key Responsibilities Serve as a SOC analysis & Tier 3 escalation point for complex security ...

... Tier 3) based primarily in Austin, and you'll oversee delivery of our Tier 1 outsourced support for ... Lead or participate in projects that improve support delivery, team processes, or the broader ...

Posted today

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Tier 3 Process Assistant information

See Austin, TX salary details

$14

$25

$47

How much do tier 3 process assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for tier 3 process assistant in Austin, TX is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.33 per hour, depending on experience, location, and employer.

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

What are popular job titles related to Tier 3 Process Assistant jobs in Austin, TX?

For Tier 3 Process Assistant jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Tier 3 Process Assistant jobs in Austin, TX look for?

The top searched job categories for Tier 3 Process Assistant jobs in Austin, TX are:

What cities near Austin, TX are hiring for Tier 3 Process Assistant jobs?

Cities near Austin, TX with the most Tier 3 Process Assistant job openings:

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Tier 3 Setter Job Description
Title: Tier 3 Setter
Reports To: Head Setter
Department: Setting
FLSA Status: Non-Exempt
Classification: Full-Time Hourly
Location: Site-Specific
The Why:
Mesa Rim's vision is to improve the quality of life of our community. We believe climbing can be transformative and we're driven to inspire lifelong climbers who seek learning, self-growth, and connection with the community. Members of the Routsetting Team bring this to life by creating movement experiences in service of the community.
The How:
As a Tier 3 Setter you are an expert at climbing movement and creating meaningful movement experiences through routesetting. You are creative, self-driven, and motivated to push what's possible in the setting industry. You model communication standards for the team, regularly providing and soliciting clear and direct feedback. As a Tier 3 Setter you consistently demonstrate leadership, mentoring fellow Setting Team Members, keeping the team energy positive, and supporting in setting the standard of professionalism.
The What:
Tier 3 Setters are responsible for mentoring fellow Setters and setting engaging boulders, and lead and top rope routes in accordance with Mesa Rim protocols.
  • Fulfill job functions of Tier 1 and Tier 2 Setters as needed
  • Set creative, interesting, thoughtful, and varied movement experiences while ensuring Mesa Rim Setting Standards, including Work at Height Standards, are upheld
  • Follow established safety protocols and best practices at all times; provide recommendations to supervisor on possible safety-related improvements
  • Lead by example and maintain high standards for clean and organized work spaces
  • Support team in managing time effectively, providing guidance for the team's workflow and setting practices
  • Work collaboratively with Team, forerunning routes within climbing ability and providing clear, actionable feedback to peers
  • Demonstrate strong self-objectivity and desire to grow, regularly soliciting and processing feedback from Team
  • Lead by example and support the team in communicating clearly with one another
  • Serve as a Mesa Rim cultural example, consistently demonstrating and holding others accountable to Mesa Rim Core Values
  • Serve as Mesa Rim representative, engaging with the community about climbing and routes as needed
  • Required to wear appropriate Personal Protective Equipment when working on applicable tasks
  • For applicable site(s): operate aerial boom lift in accordance with training and safety requirements

In addition to the essential job functions above, listed below is an example area of emphasis that may be assigned to one or more of the Tier 3 Setters.
  • Serve as Site Expert
    • Ensure operational excellence for the Setting Department at designated site and serve as the point of contact for site-specific setting issues
    • Maintain route tags and route inventory; ensure spinners are addressed in a timely manner and oversee the workspace cleanliness at designated site
    • Provide leadership during competitions as assigned
    • Coordinate with Setting Support Supervisor to ensure the Setting Support Team has access to proper equipment at designated site

Other work-related duties as assigned
Hours vary and minimums may be required according to the needs of business operations at each location
Must-Haves:
  • Must be at least 18 years of age
  • Must have High School Diploma or equivalent
  • Must contribute to Mesa Rim Climbing Center culture
  • Must have ability to seek and accept, as well as give, critical feedback in a professional manner
  • Must demonstrate a positive attitude and be a team player
  • Must have a drive to grow professionally
  • Must have understanding and ability to demonstrate climbing movement up to 5.13 and v7
  • Must have ability to forerun lead routes, top rope routes, and boulder problems
  • Must have at least three years setting experience in rope climbing gym
  • Must understand and follow Mesa Rim Work at Height policies
  • Must have Boulder and Sport competition setting experience

Nice-to-Haves:
  • USAC certification
  • Previous leadership experience
  • Ability to demonstrate climbing movement up to 5.14 and v10

Get Stoked For Access To:
  • Being part of an amazing team and company culture that focuses on personal and professional growth, authentic communication, and genuine care for one another
  • Mesa Rim membership, access to Mesa Rim classes, pro-deals, and Pro Shop discounts
  • Access to professional development opportunities and an Employee Assistance Program
  • A competitive benefits package, including employer-subsidized medical, dental, and vision insurance, retirement plan with employer-match, as well as a robust Paid Time Off package once employed full-time

Physical Demands and Work Environment:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will frequently perform Work at Height with the use of climbing gear, rigging, aerial boom lifts and/or ladders. While performing the duties of this job, the employee is frequently required to walk up and down stairs, and grip with hands. The employee is regularly required to climb or balance; stoop, kneel, crouch, or crawl and smell. The employee is regularly required to utilize manual dexterity to handle or feel; use both hands at the same time; reach with hands and arms; reach overhead with arms; walk on hard/soft and even/uneven surfaces; use a computer; talk, yell and hear. The employee must regularly lift and/or move up to 5 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to loud noise, vibration from power drills, airborne particles, dry conditions (non-weather), falling from height, falling objects, trip hazards. The employee is occasionally exposed to risk of moving mechanical parts, mechanical burn and bodily fluid. The incumbent is required to wear appropriate Personal Protective Equipment when working on applicable tasks.

Tier 3 Setter Pay Range: $23.50-$32.00/hour
By submitting an application below, you are agreeing to the following terms and conditions:
I certify that all information I have provided in order to apply for and secure work with the employer is true, complete, and correct.
I expressly authorize, without reservation, the employer, its representatives, employees, or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, résumé, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees, or representatives, for seeking, gathering, and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations, or organizations for furnishing such information about me.
I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.
I understand that this application remains current for only 60 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application.
If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president.
I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.
I understand that reasonable safeguards will be taken to protect all personal information provided or obtained in conjunction with this application for employment. My personal information may be shared with the employer's affiliate(s) and third parties engaged by the employer to perform services for the employer. Any personal information shared with an affiliate or third party is to be used solely to perform the services requested by the employer.
This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her age, ancestry, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, such as hair texture and protective hairstyles), religion, sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or any other protected status under applicable federal, state, or local law.
I understand that any information provided by me that is found to be false, incomplete, or misrepresented in any respect, will be sufficient cause to (i) eliminate me from further consideration for employment, or (ii) may result in my immediate discharge from the employer's service, whenever it is discovered.
For California Applicants: Mesa Rim Climbing Centers CCPRA Job Applicant Privacy Notice linked here.