1

Tier 1 Associate Jobs in Rialto, CA (NOW HIRING)

... tier care. The Job * Ensuring exceptional customer service is given to each patient during in ... One overnight per week is anticipated. * Must be able to drive approximately 50% of the time within ...

Customer Service Associate

Orange, CA · On-site

$15.50 - $21.25/hr

... tier candidates. By continually exceeding their expectations, we have built successful ongoing ... Must have Call Center experience, at least one year. * Able to multi-task taking calls * Try to ...

Sales Associate

Jurupa Valley, CA · On-site

$14.25 - $19.25/hr

By listening and building relationships with one another, we help our guests get quality eye care ... tier service. Collaborate & Contribute: Work closely with your team and leadership to maintain a ...

Sales Associate

Jurupa Valley, CA · On-site

$14.25 - $19.25/hr

By listening and building relationships with one another, we help our guests get quality eye care ... top-tier service. • Collaborate & Contribute: Work closely with your team and leadership to ...

Sales Associate

Jurupa Valley, CA · On-site

$14.25 - $19.25/hr

By listening and building relationships with one another, we help our guests get quality eye care ... top-tier service. • Collaborate & Contribute: Work closely with your team and leadership to ...

Associate Portfolio Executive

Orange, CA · On-site

$19.23 - $38.47/hr

With the flexibility for remote work one day a week, this role strikes the perfect balance between ... We provide the top-tier benefits that matter to you most, including: * Three medical plans which ...

Associate Portfolio Executive

Orange, CA · On-site

$19.23 - $38.47/hr

With the flexibility for remote work one day a week, this role strikes the perfect balance between ... We provide the top-tier benefits that matter to you most, including: * Three medical plans which ...

Retail Sales - Part Time

Corona, CA · On-site

$16.90 - $17.20/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Retail Sales - Part Time

Chino Hills, CA · On-site

$16.90 - $17.85/hr

Make your well-being a priority with multiple top-tier health insurance options. * Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Retail Sales - Part Time

Riverside, CA · On-site

$16.90 - $17.85/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Make your well-being a priority with multiple top-tier health insurance options. * Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Make your well-being a priority with multiple top-tier health insurance options. * Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Retail Sales - Part Time

Upland, CA · On-site

$16.90 - $17.85/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Showing results 41-60

Tier 1 Associate information

See Rialto, CA salary details

$27.1K

$141.6K

$311.4K

How much do tier 1 associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for tier 1 associate in Rialto, CA is $141,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $213,100.00 per year, depending on experience, location, and employer.

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What job categories do people searching Tier 1 Associate jobs in Rialto, CA look for? The top searched job categories for Tier 1 Associate jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Tier 1 Associate jobs? Cities near Rialto, CA with the most Tier 1 Associate job openings:
Infographic showing various Tier 1 Associate job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,601 per year, or $68.1 per hour.

Clinical Care Associate

H-Wave

Riverside, CA • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Job description

The Opportunity
An H-Wave sales Clinical Care Associate offers the unique ability to genuinely help patients and make an impact on their lives. Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain relief and functional improvement for people recovering from injury, surgery, or chronic pain.
The Company
H-Wave is the very best in drug-free pain relief and rehabilitation! Our team puts patient outcomes above all else, we treat customers and co-workers like family, and we're passionate and "all-in" for what we get to do every day.
For over 40 years the H-Wave electronic stimulation device has been used to reduce medication usage, manage pain, and speed recovery from surgery or injury. We provide physicians in the worker's compensation, auto insurance, and personal injury markets with a more effective drug-free alternative; which helps their patients live a better life and improves the efficiency and success of physician offices with more satisfied patients.
When you join H-Wave, you become part of a tight-knit team dedicated to helping people live better lives while also supporting physicians in delivering top-tier care.
The Job
  • Ensuring exceptional customer service is given to each patient during in person consultations
  • Support the Sales Consultant in the field with the completion of forms and/or paperwork as a result of consultations and device orders
  • Collaborate with the Sales Consultant to meet monthly sales and conversion quotas, focusing on in-person demonstrations
  • Initiate contact, schedule home unit instruction and follow up at 72 hours on all referrals for H-Wave home units assigned by Corporate, the RSD or the Sales Consultant
  • Confirm appointments and conduct consultations in the field to ensure a smooth sales process and customer satisfaction
  • Work independently in the field following directions and established processes, while effectively managing your assigned territory
  • Maintain a thorough understanding of the company policies, processes, and software to support efficient field sales operations
  • Model a culture reflective of our core company values during interactions with clients, patients, health care providers and co-workers both in the office and in the field

The Benefits
  • Base Salary + Commission
  • Mileage Reimbursement
  • Matching 401(k) (6%)
  • Health, life, vision and dental insurance
  • Company Issued iPhone and laptop

Requirements
  • Must reside in the Inland Empire, CA area
  • Bachelor's degree preferred
  • Bilingual (English/Spanish) required
  • Experience in anatomy or physiology preferred
  • Demonstrated ability to meet goals in a rapidly changing environment
  • Customer Service experience, ideally working with external customers
  • Ability to forge, expand, and maintain relationships with our strategic partners
  • Strong oral and written communication skills across various media including phone, video, and email
  • Must have a valid driver's license and a clean driving record

The Working Conditions
  • Ability to transport product/equipment.
  • Sitting, standing and/or walking for up to eight plus hours per day.
  • Ability to locally travel extensively with ease (approx. 50% of time).
  • One overnight per week is anticipated.
  • Must be able to drive approximately 50% of the time within assigned territory.
  • Ability to instruct/fit patients with the H-Wave device and apply pad placements.

The Physical Requirements
  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Frequently required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile.
  • This position requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.

All offers extended are contingent upon the successful completion of a state and federal background check.
Salary Description
$50k base + commission

H-Wave logo

About H-Wave

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

51 - 200 Employees

Headquarters location

Huntington Beach, CA, US

Year founded

1981