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Tier 1 Associate Jobs in Delaware (NOW HIRING)

Guest Experience Team Member

Newark, DE · On-site

$15.50 - $18/hr

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

New

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Up to 3 weeks of PTO ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Up to 3 weeks of PTO ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Up to 3 weeks of PTO ...

... create a one-stop destination for our guests. From freshly prepared food to top-tier customer ... GED completion program for sales associates. For Full-Time Employees: * Up to 3 weeks of PTO ...

Showing results 41-60

Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.

What are popular job titles related to Tier 1 Associate jobs in Delaware?

For Tier 1 Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Tier 1 Associate jobs in Delaware look for?

The top searched job categories for Tier 1 Associate jobs in Delaware are:

What cities in Delaware are hiring for Tier 1 Associate jobs?

Cities in Delaware with the most Tier 1 Associate job openings:

Infographic showing various Tier 1 Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Pediatric Nurse Practitioner or Physician Assistant, Primary Care - Seaford

Nemours Children's Health

Seaford, DE

$102K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers


Job description

Nemours Children's Health is seeking an experienced Pediatric Advanced Practice Nurse or Physician Assistant for our Seaford, Delaware office!

At Nemours Children's Health, Seaford, we see patients for primary care medical needs like well-child checkups, sick-child care and immunizations.

Key Responsibilities

  • Comprehensive patient assessments including history and physical examinations 
  • Formulating assessment and treatment plans of pediatric patients
  • Communicating with physicians about changes in patient's clinical condition
  • Educating parents/caregivers on patient condition and plan of care
  • Triaging and responding to phone calls from patient families
  • Accurately recording patient information in the electronic medical record
  • The NP must be able to work independently as well as part of multidisciplinary team.

What We Offer

  • Competitive salary 
  • Health, life, dental & vision benefits for Associates and their dependents
  • Wellness program
  • CME days and dollars 
  • 403(b) with employer match
  • Licensure and dues allowance after hire 
  • Tuition reimbursement & tuition discount programs with various Universities for Associates and their dependents
  • Adoption assistance and 6 weeks of Paternity leave

Qualifications

  • PNP- Active unrestricted Delaware or compact state RN and APRN licensure, Delaware prescriptive authority (CSR), Delaware DEA with a Delaware address, and a BLS from the American Heart Association. 
  • PA-C- Active unrestriced Delaware Physician Assistance license or compact state, National Certification from the National Commission on Certification of Physician Assistants; DE Prescriptive Authority; DE Federal DEA; BLS from the American Heart Association. 
  • Three years of related clinical experience required

  • Excellent written, phone, and interpersonal communication skills required.

If you're looking for a position that will allow you to enjoy a work-life balance, have an opportunity for professional growth, and focus on pediatric care, this is the opportunity for you.

#LI-KC1

NAPNAP2026

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.
At Nemours Children's, our physicians collaborate across specialties, practices, and hospital settings to deliver care that is among the safest, most compassionate, and most advanced in pediatric medicine. As part of a fully integrated health system with strong academic partnerships, we are focused on achieving exceptional outcomes across every specialty.
We continuously measure and improve outcomes to ensure consistent, top-tier care for children and families. Our culture supports professional growth, collaboration, and innovation while advancing our mission to create the healthiest generations of children.
We are committed to building a workforce that reflects the communities we serve and to creating a strong sense of belonging for patients, families, and team members alike. Nemours is an equal opportunity employer and welcomes candidates of all backgrounds.
Nemours Children's Hospital, Delaware
Nemours Children's Hospital, Delaware is a 220-bed, internationally recognized pediatric hospital and the only Level I pediatric trauma center and Level IV NICU in the state.
In the 2025-2026 U.S. News & World Report Best Children's Hospitals rankings, Nemours Children's, Delaware is a Top 10 children's hospital in the Mid-Atlantic region with eight nationally ranked specialties, including Top 10 in orthopedics and Top 15 in diabetes and endocrinology.
A Level I Children's Surgery Center and three-time Magnet-recognized organization, Nemours Children's continues a $130 million campus expansion enhancing cardiology, oncology, maternal fetal medicine, and surgical services.
Wilmington, Delaware
Wilmington offers an ideal blend of historic charm, economic vitality, and East Coast accessibility. Located along the scenic Brandywine River, the city features vibrant cultural districts, acclaimed restaurants, museums, performing arts venues, and miles of parks and trails.
Residents enjoy convenient access to Philadelphia, Baltimore, and Washington, D.C., along with Amtrak service throughout the Northeast Corridor. Wilmington's strong financial, health care, and life sciences sectors, combined with excellent schools and diverse neighborhoods, make it an attractive place for professionals and families seeking both opportunity and quality of life.

What Nemours Children's Health employees say

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Benefits

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Nemours Children's Health logo

About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936