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Tickets Com Jobs in Springfield, MA (NOW HIRING)

PIP

Bindery Finishing Operator

East Longmeadow, MA · On-site

$18.25 - $26/hr

Responsibility Overview: • Perform bindery function as noted on work order/job tickets. This may ... com and we will review your qualifications. If it looks like a good fit, the next step would be a ...

Best Cleaners

Tailor - Seamstress PT/FT

Glastonbury, CT · On-site

$18 - $24/hr

To learn more about us, please visit our website at www.bestcleaners.com. Duties and ... Price repair jobs and generate repair tickets * Monitor and order tailoring supplies * Hand iron ...

Best Cleaners

Tailor - Seamstress PT/FT

Glastonbury, CT · On-site

$18 - $24/hr

To learn more about us, please visit our website at www.bestcleaners.com. Duties and ... Price repair jobs and generate repair tickets * Monitor and order tailoring supplies * Hand iron ...

Best Cleaners

Tailor - Seamstress PT/FT

Glastonbury, CT · On-site

$18 - $24/hr

To learn more about us, please visit our website at www.bestcleaners.com. Duties and ... Price repair jobs and generate repair tickets * Monitor and order tailoring supplies * Hand iron ...

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All JobsTickets Com JobsTickets Com Jobs in Springfield, MA

Tickets Com information

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What job categories do people searching Tickets Com jobs in Springfield, MA look for?

The top searched job categories for Tickets Com jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Tickets Com jobs?

Cities near Springfield, MA with the most Tickets Com job openings:

Tickets Com jobs near you

Title Account Executive | Full-Time | Mullins Center (UMass-Amherst)

Oak View Group

Amherst, MA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

Job description

Account Executive | Full-Time | Mullins Center (UMass-Amherst)
Location US-MA-Amherst
Job Post Information* : Posted Date 2 months ago(6/25/2026 4:58 PM)
Job ID 2026-32703
Category Ticket Sales
Type Regular Full-Time
Location : Location US-MA-Amherst
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 01003
Location : Address 200 Commonwealth Avenue
Job Post Information* : Post End Date 9/25/2026
Overview

The Account Executive position at our UMass Amherst property would manage the sales and servicing of season tickets, partial season tickets, mini-plans, group tickets, and individual tickets for the Minutemen athletics department. 

This role pays an annual salary of $50,000-$55,000 and is commission eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 25, 2026.

Responsibilities
  • Maximize revenue through the sale of ticket packages, including season tickets, partial plans, group tickets, and individual game tickets.
  • Establish professional relationships for repeat business and superior customer service.
  • Use proactive tactics to create opportunities for new business with existing customers.
  • Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages.
  • Call past customers and new customers to generate ticket sales.
  • Conduct inside and outside appointments to gain business with new and existing customers while maintaining high call volume.
  • Participate in outside networking events to gain additional business & develop relationships with new leads.
  • Handle incoming sales calls from prospective clients for all ticket packages.
  • Meet or exceed appointed sales goals for all ticket packages.
  • Maintain and complete accurate records for customers.
  • Staff all home games to assist with ticket sales and promotional programs.
  • Multitask between handling large call volume and servicing customers.
  • Handle heavy call volume, both outbound and inbound.
  • Work nights, weekends, and holidays as dictated by event schedules.
  • Other duties as assigned.
Qualifications
  • Bachelor's Degree from an accredited college/university in a related field required.
  • 2-3+ years of ticketing sales experience required.
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred.
  • Proficiency in Microsoft Office applications such as Excel, Word, and Outlook is required.
  • Excellent written and verbal communication skills required.
  • Demonstrated ability to manage numerous business relationships in a professional manner.
  • Superior time management skills and presentation skills.
  • Must possess attention to detail, organization, and ability to listen.
  • Must be professionally aggressive and competitive and possess a dedicated attitude.
  • Must be highly motivated and positive with strong aspirations to be successful.
  • Ability to work nights, weekends, and holidays as needed, in addition to traditional business hours.
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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