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Tickets Com Jobs in Boston, MA (NOW HIRING)

Roessel Joy

Data Entry

Billerica, MA · On-site

$18 - $24.25/hr

Log tickets accurately into the internal system * Notify the on-duty supervisor when tickets are ... com

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Tickets Com information

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What job categories do people searching Tickets Com jobs in Boston, MA look for?

The top searched job categories for Tickets Com jobs in Boston, MA are:

What cities near Boston, MA are hiring for Tickets Com jobs?

Cities near Boston, MA with the most Tickets Com job openings:

Tickets Com jobs near you
Infographic showing various Tickets Com job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Data Entry

Roessel Joy

Billerica, MA • On-site

$18 - $24.25/hr

Other

Re-posted 12 days ago

Job description


Fully remote but MUST be located in Massachusetts - the hours are M-F 4pm-10pm
A fast-paced commercial services company is seeking a temporary Data Entry Specialist to help streamline email inquiry processes. This role ensures all client emails are properly logged, tracked, and escalated to the appropriate team. This position is ideal for someone detail-oriented, tech-savvy, and comfortable working evenings and weekends.
Responsibilities
  • Monitor a shared company email inbox for client inquiries
  • Log tickets accurately into the internal system
  • Notify the on-duty supervisor when tickets are logged
  • Ensure all inquiries are tracked and addressed promptly
Requirements
Qualifications
  • Prior data entry or customer service experience
  • Strong technical skills and comfort navigating internal systems
  • High attention to detail and organizational skills
  • Availability to work evenings and weekend shifts

If you are interested in this role send me an email at @emily.clough@roesseljoy.com

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