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Tickets Com Jobs in Raleigh, NC (NOW HIRING)

Service Now Developer

Cary, NC

$50 - $68.75/hr

Kind Regards, Sevagan 661-367-8000 Ext: 513 Sevagan at krgtech.com Candidate should have good Admin ... tickets & esnure that the agreed SLA of ticket volume and time are met for the team (6.) To adhere ...

Software Engineering Manager

Durham, NC · On-site

$146K - $200K/yr

... priority tickets. Gather requirements and document them in JIRA as story. Develop solution ... To apply, please send resume to openings@parexel.com and cite requisition number 00887 or apply at ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

Completes service tickets according to procedures. * Monitors truck stock to insure required parts ... Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers Whaley ...

... on tickets, making sales calls to new and existing customers. Requirements: Bachelor's Degree in ... To view all our benefit offerings click here www.bldrbenefits.com. Builders FirstSource is an Equal ...

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Tickets Com information

What are the key skills and qualifications needed to thrive as a Ticketing Coordinator, and why are they important?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What are Tickets Com roles and what do they involve?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
What are popular job titles related to Tickets Com jobs in Raleigh, NC? For Tickets Com jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Tickets Com jobs in Raleigh, NC look for? The top searched job categories for Tickets Com jobs in Raleigh, NC are:
Customer Support - Network Operations Center

Customer Support - Network Operations Center

Infojini Inc

Durham, NC

Contractor

Posted 27 days ago


Job description

Company Description

We provide high caliber staffing solutions to top companies in the telecommunications industry. We're engineers first, so we understand your staffing needs and speak your language. We specialize in staffing the best and brightest telecommunications professionals for contract and full time positions with leading companies nationwide. 

Job Description

Overall Purpose: Provide Tier 1 or Tier 2 support internal external customers NOC/call center that works remotely with AWS field techs or TAC (Technical Assistance Center).
Roles & Responsibilities: 1) Open, update and close trouble tickets - Proficiency measured primarily by installation trouble tickets work/completed and handling calls, as well as quality based metrics for the team. 2) Requires a well rounded knowledge of networking concepts, networking implementation, and software concepts and use. required in the testing and analysis of all elements of the network facilities. 3) Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. 4) Manage the installation and remote troubleshooting of Linux servers and various manufacturers of switching and routing equipment. 5) Manage personal phone queue and handle multiple forms of electronic communication related to the project. 6) Maintains documentation of daily operations. 7) Install and test commercial networks. 8) Effectively communicate with clients and various levels of management. 9) Provide and document consistent accurate and detailed analysis of issues for each installation. 10) Assists in the collection of customer requested data such as traffic reports. 11) This position may be responsible for contributing to Company compliance with environmental laws and regulations as applicable to its job function. 12) 24 X 7 operation. 13) Experience with subnetting and be able to segment IPs into smaller groupings. candidate will be expected to provide and document consistent, accurate and detailed analysis of issues for each installation.


Additional Information

All your information will be kept confidential according to EEO guidelines.

To apply submit your CV at  suryadev.db@  gmail.com


Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006