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Tickets Com Jobs in Georgia (NOW HIRING)

DMI

Mid-Level Service Desk Manager

Atlanta, GA

$90K - $112K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Manager to ... Manage and assign tickets to Level 2 technicians, monitoring incident progress and ensuring daily ...

Sun Chemical

Worker Utility

Atlanta, GA · On-site

For more information, please visit our website at www.sunchemical.com or connect with us on ... Review batch tickets to assure understanding of the production to be manufactured * Enter raw ...

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

$90K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Manager to ... Manage and assign tickets to Level 2 technicians, monitoring incident progress and ensuring daily ...

Livenation

Production Assistant

Atlanta, GA · On-site

$15.50 - $20/hr

Foradditionalinformation, visitwww.livenationentertainment.com. Live Nation's Concerts Division is ... Withperksranging from free concert tickets to dog-friendly offices, to progressive benefits like ...

Partner Technology

Security Alarm Technician

Athens, GA · On-site

$21.25 - $29.25/hr

Prepares accurate timely service tickets and reports * Ensures a high level of and customer service ... Experience working with Honeywell, DMP, Telguard, or Alarm.com equipment is desired * Demonstrated ...

Colas

REEVES | Fuel Truck Driver - Macon, GA

Macon, GA · On-site

$24.75 - $33.50/hr

To learn more about Reeves visit www.reevescc.com. Throughout Colas USA, we provide competitive pay ... freight weigh bills, fuel tickets and load tickets. * Must be able to carry out detailed ...

Colas

REEVES | Dump Truck Driver - Augusta, GA

Augusta, GA · On-site

$15.50 - $20/hr

To learn more about Reeves visit www.reevescc.com. Throughout Colas USA, we provide competitive pay ... freight weigh bills, fuel tickets and load tickets. * Must be able to carry out detailed ...

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All JobsTickets Com JobsTickets Com Jobs in Georgia

Tickets Com information

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are popular job titles related to Tickets Com jobs in Georgia?

For Tickets Com jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Tickets Com jobs in Georgia look for?

The top searched job categories for Tickets Com jobs in Georgia are:

Tickets Com jobs near you
Infographic showing various Tickets Com job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Renewals Account Manager - Commercial/Named (Bilingual Spanish)

Veeam Software

Alpharetta, GA • On-site

Full-time

Re-posted 7 days ago

Veeam Software rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

38th of 247 rated software companies

Job description

 About the Role

The Renewals Sales Representative for Named segment is focused on exceeding renewal and expansion quotas by proactively managing an annual pipeline. Key responsibilities include reaching out to customers ahead of support expiration for technical health checks, promoting product adoption, educating on new features, and driving renewals, upgrades, and new license sales. The position involves cold calling lapsed customers, collaborating with various departments to prepare agreements, and negotiating at the CxO level. The role also includes accurate forecasting, business analysis, assisting with licensing transfers and support tickets, and providing strong support to channel partners. Maintaining impeccable records in Salesforce and meeting KPIs and customer satisfaction goals are essential aspects of the role. 

What You'll Do
  • Responsible for overachieving Quota tied to territory Renewal and Expansion goals 
  • Effectively manages Annual pipeline, by reaching out to customers many months before support expiration to perform customer experience assessments and environment health checks 
  • Proactive engagement with customers with the goal of educating customers of new product features, additional products, tie it to the business outcomes, close renewals and grow accounts by selling and closing Upgrades and New Licenses  
  • Understand who the stake holders at the customer and at partner, what matters to them, and work backwards.  
  • Cold call customers with lapsed support, with the goal of reactivating support.  
  • Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create NSQ's 
  • Clearly communicate and sell complicated offers, internally and externally 
  • Effectively negotiate Renewals offers at the CxO level  
  • Accurate forecasting, business analysis and sharing insights   
  • Assisting customers with whatever is needed to ensure customer success, including but not limited to:  
  • Licensing Transfers (opening license cases, walking customers through the process, ensuring satisfactory resolution)  
  • Customer Support Ticket Assistance (Educating customers on how to open support tickets, escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction) 
  • Ensure appropriate support to Veeam's channel partners, to successfully close renewal and additional licenses  
  • Accurate and timely records of all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com) 
  • Impeccable Salesforce hygiene  
  • Manages inbound Renewal inquiries though different Renewals portals  
  • Prioritize workload to meet all KPIs, goals and objectives.  
  • Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings 
What You'll Bring
  • Minimum of 3+ years relevant work experience is one or more of the following: Sales, Account Management 
  • Bilingual (Fluent in English and Spanish)
  • Customer Success Account Management, Renewals experience is a plus 
  • Proven track record of overachievement of quota and KPIs 
  • Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team 
  •  Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level 
  • Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas 
  • Ability to work in a semi-autonomous and fast-paced environment 
  • High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls 
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