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Ticketmaster Software Jobs (NOW HIRING)

Seminolehardrock

Utilizes Ticketmaster software to process ticket sales. * Opens and/or closes ticket window as required. * Provides customer service in all aspects of the Ticket Office, including phones. * Provides ...

Atlanta Hawks

Mobile Support Box Office Specialist

Atlanta, GA · On-site

$17.25 - $22.75/hr

Utilize Ticketmaster software to troubleshoot all ticket issues, i.e., Re-printing tickets, researching the scan history of a ticket, selling a new ticket, etc. * Sell tickets for all Atlanta Hawks ...

Ticketmaster

Lead Engineer, CSRE

Mountain Home, TX · On-site

$88K - $116K/yr

Ticketmaster is a global leader in live event ticketing, dedicated to connecting fans with the ... Strong software engineering fundamentals with the ability to deliver and review high-quality ...

Livenation

Intern, Cassandra Team

Beverly Hills, CA · Remote

$17.25 - $23/hr

Ticketmaster Line Manager: Senior Manager, Database Engineering Contract Terms: Internship (Fall ... Knowledge of software development life cycle, understanding user stories/use cases a plus.

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Ticketmaster Software information

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$63.5K

$147.5K

$205.5K

How much do ticketmaster software jobs pay per year?

As of Jun 25, 2026, the average yearly pay for ticketmaster software in the United States is $147,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $173,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by software engineers at Ticketmaster, and how can they be addressed?

Software engineers at Ticketmaster often work on large-scale, high-traffic applications that require robust performance and reliability. A common challenge is ensuring system scalability during peak ticket sales, which can involve troubleshooting bottlenecks and optimizing code for high concurrency. Team members typically collaborate closely with product managers, QA engineers, and operations teams to quickly resolve issues and implement new features. Embracing agile methodologies, proactive communication, and continuous learning are key strategies for overcoming these challenges and thriving in the role.

What is the difference between Ticketmaster Software vs Event Coordinator?

AspectTicketmaster SoftwareEvent Coordinator
Primary RoleManaging ticket sales, distribution, and event access through software platformsPlanning, organizing, and overseeing event logistics and operations
Required SkillsTechnical proficiency, software knowledge, customer serviceOrganizational skills, communication, problem-solving
Work EnvironmentOffice, online platforms, event venuesEvent sites, offices, on-site during events
Industry UsageUsed by ticketing companies, venues, event organizersEmployed by event planning companies, venues, corporations

Ticketmaster Software focuses on ticketing technology and software solutions for managing event access, while Event Coordinators handle the planning and execution of events. Both roles are essential in the event industry but serve different functions—one from a technical perspective and the other from an operational standpoint.

What are the key skills and qualifications needed to thrive as a Ticketmaster Software Engineer, and why are they important?

To thrive as a Ticketmaster Software Engineer, you need a strong background in software development, proficiency in programming languages like Java or Python, and typically a degree in computer science or related fields. Familiarity with cloud platforms, RESTful APIs, version control systems like Git, and Agile methodologies is highly valued. Strong problem-solving skills, collaboration, and effective communication set standout engineers apart. These competencies ensure scalable, secure, and user-friendly ticketing solutions in a dynamic, high-traffic environment.

What is a Ticketmaster Software Engineer?

A Ticketmaster Software Engineer is a technology professional responsible for designing, developing, and maintaining software systems that power Ticketmaster's ticketing platforms and related services. They work with a variety of programming languages, tools, and frameworks to build scalable, secure, and user-friendly applications used by millions of customers worldwide. This role involves collaborating with cross-functional teams, troubleshooting technical issues, and continuously improving the performance and features of Ticketmaster's digital products. Software engineers at Ticketmaster are crucial in ensuring seamless ticket purchasing experiences for fans and event organizers.

Box Office Representative

144 Hard Rock Cafe International (Orlando) Inc

Orlando, FL • On-site

Part-time

Posted 11 days ago

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Box Office Ticket Sellers are responsible for processing ticket sales at the Ticket Office and providing excellent customer service to all areas of Hard Rock Live. Reporting to the Live Managers and the Box Office Supervisor they will ensure that every guest is well informed of general event information (i.e., upcoming events, ticket availability, event selection, and Universal CityWalk general information).

Responsibilities:

  • Maintain pleasant, friendly and professional demeanor with internal and external guests at all times.
  • Utilizes Ticketmaster software to process ticket sales.
  • Opens and/or closes ticket window as required.
  • Provides customer service in all aspects of the Ticket Office, including phones.
  • Provides information to patrons regarding performances and ticket policies.
  • Reconcile individual ticket sales, including accepting payment and making change accurately.
  • Balances sales and change bank and submits cash to Cashout Office for auditing purposes.
  • Completes daily ticket sales reports.
  • Handles Will-Call window according to procedure, or other related duties assigned by supervisor.
  • Ensures that all workstations are clean, stocked with the necessary supplies, flyers/information.
  • Performing duties such as cleaning, sweeping, and vacuuming.
  • Effectively communicate escalated guest issues to the Live Manager and/or GM.
  • Maintain a positive working relationship with all departments within the building (e.g. Security, Kitchen, Sales, etc.) to ensure that all needs of our guests and clients are met.
  • Ensure that all equipment is cared for appropriately, properly utilized by staff, and any issues are reported to Management.
  • Maintaining and understanding general venue and company knowledge, including upcoming events, company initiatives and philanthropic initiatives
  • This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

  • High school diploma or equivalent.
  • One (1) years prior customer service/ticketing experience, preferably in a Ticketmaster venue.
  • Prior cash handling experience preferred.
  • Able to work evenings, weekends and late nights.