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Ticketmaster Software information

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$63.5K

$147.5K

$205.5K

How much do ticketmaster software jobs pay per year?

As of Jun 25, 2026, the average yearly pay for ticketmaster software in the United States is $147,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $173,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by software engineers at Ticketmaster, and how can they be addressed?

Software engineers at Ticketmaster often work on large-scale, high-traffic applications that require robust performance and reliability. A common challenge is ensuring system scalability during peak ticket sales, which can involve troubleshooting bottlenecks and optimizing code for high concurrency. Team members typically collaborate closely with product managers, QA engineers, and operations teams to quickly resolve issues and implement new features. Embracing agile methodologies, proactive communication, and continuous learning are key strategies for overcoming these challenges and thriving in the role.

What is the difference between Ticketmaster Software vs Event Coordinator?

AspectTicketmaster SoftwareEvent Coordinator
Primary RoleManaging ticket sales, distribution, and event access through software platformsPlanning, organizing, and overseeing event logistics and operations
Required SkillsTechnical proficiency, software knowledge, customer serviceOrganizational skills, communication, problem-solving
Work EnvironmentOffice, online platforms, event venuesEvent sites, offices, on-site during events
Industry UsageUsed by ticketing companies, venues, event organizersEmployed by event planning companies, venues, corporations

Ticketmaster Software focuses on ticketing technology and software solutions for managing event access, while Event Coordinators handle the planning and execution of events. Both roles are essential in the event industry but serve different functions—one from a technical perspective and the other from an operational standpoint.

What are the key skills and qualifications needed to thrive as a Ticketmaster Software Engineer, and why are they important?

To thrive as a Ticketmaster Software Engineer, you need a strong background in software development, proficiency in programming languages like Java or Python, and typically a degree in computer science or related fields. Familiarity with cloud platforms, RESTful APIs, version control systems like Git, and Agile methodologies is highly valued. Strong problem-solving skills, collaboration, and effective communication set standout engineers apart. These competencies ensure scalable, secure, and user-friendly ticketing solutions in a dynamic, high-traffic environment.

What is a Ticketmaster Software Engineer?

A Ticketmaster Software Engineer is a technology professional responsible for designing, developing, and maintaining software systems that power Ticketmaster's ticketing platforms and related services. They work with a variety of programming languages, tools, and frameworks to build scalable, secure, and user-friendly applications used by millions of customers worldwide. This role involves collaborating with cross-functional teams, troubleshooting technical issues, and continuously improving the performance and features of Ticketmaster's digital products. Software engineers at Ticketmaster are crucial in ensuring seamless ticket purchasing experiences for fans and event organizers.

Title Assistant Box Office Manager | Full-Time | CURE Insurance Arena

Oak View Group

Trenton, NJ

$19 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues

Job description

Assistant Box Office Manager | Full-Time | CURE Insurance Arena
Location US-NJ-Trenton
Job Post Information* : Posted Date 1 month ago(5/15/2026 4:55 PM)
Job ID 2026-31941
Category Box Office
Type Regular Full-Time
Location : Location US-NJ-Trenton
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 08611
Location : Address 81 Hamilton Avenue
Job Post Information* : Post End Date 8/14/2026
Overview

As we gear up for the return of ECHL Hockey in Trenton, we're looking for an Assistant Box Office Manager to join the team. This role assists event setup in Ticketmaster, processes sales & refunds, and ensures smooth event-day operations during Hockey games and other events. Working alongside the Box Office Manager, the Assistant Box Office Manager will additionally assist with day-to-day ticketing operations and support part-time box office staff.

This role pays an hourly rate of $19.00-$21.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until August 14, 2026.

Responsibilities
  • Serve as a leader for Box Office operations for various events.
  • Utilize the full Ticketmaster suite of products (TM1, Archtics, Host) for ticket sales, processing payments, exchanges, refunds, and will-call distribution and document all complimentary ticket requests issued.
  • Assist in building events and managing inventory in venue Ticketmaster systems.
  • Oversee aspects of ticket scanning operations, which include ticket scanner setup, teardown, maintenance, and upgrades.
  • Assist in updating and relaying box-office-related event information to other departments and clients.
  • Assist in completion of daily sales and deposit reports.
  • Serve as the first point of contact for incoming calls, assisting customers and directing inquiries appropriately, ensuring excellent customer service is delivered to patrons.
  • Assist in troubleshooting ticketing or access issues and handle escalated customer service concerns; act as a point of contact for ticket problem-solving by maintaining up-to-date knowledge of all events, policies, or promotions.
  • Develop and maintain professional relationships to support internal departments with integration of ticketing processes to ensure efficiency across multiple teams
  • Know our ticket sales and monitor and provide prompt, accurate sales reports and breakdowns prior to and on event days to the Box Office Manager.
  • Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles.
Qualifications
  • Bachelor's Degree from an accredited college or university with major coursework in business management, sports management, music business, or other related fields is preferred.
  • 2-3+ years in a customer service-oriented role, preferably in a live event, ticketing, or venue setting.
  • Familiarity with Ticketmaster systems preferred.
  • Ability to engage in positive interaction with employees and industry contacts; organize; and problem-solve while prioritizing time management and multitasking in a high-pressure environment.
  • Must have an excellent working knowledge of Word, Excel, Adobe, and other similar computer software programs.
  • Communicate clearly and concisely, both orally and in writing.
  • Flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays, and extended number of days in a row.
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