Ticket Liaison
Athens, GA · On-site
Prior experience in customer service, box office operations, or hospitality preferred. * Strong familiarity with digital ticketing systems (e.g., Ticketmaster, AXS, or similar platforms)
Ticket Liaison
Athens, GA · On-site
Prior experience in customer service, box office operations, or hospitality preferred. * Strong familiarity with digital ticketing systems (e.g., Ticketmaster, AXS, or similar platforms)
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Sales Coordinator
Atlanta, GA · On-site
$18 - $24.75/hr
Maintain an excellent level of customer service for group and corporate sales patrons. * Provide ... Experience with ticketing systems or Ticketmaster a plus * Event Planning experience a plus
Sales Coordinator
Atlanta, GA · On-site
$18 - $24.75/hr
Maintain an excellent level of customer service for group and corporate sales patrons. * Provide ... Experience with ticketing systems or Ticketmaster a plus * Event Planning experience a plus
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
2026 Guest Services Gameday Staff
Atlanta, GA · On-site
$14.25 - $17.25/hr
If you are passionate about providing exceptional customer service and enjoy being a team player ... You will also play a key role in helping Members navigate the MLB Ballpark App and Ticketmaster. If ...
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Barista
Atlanta, GA · On-site
$14.75 - $16.75/hr
Ticketmaster is the global leader in event ticketing with over620million tickets sold annually ... Proactively engage with customers to deliver exceptional customer experience * Maintain a clean and ...
Barista
Atlanta, GA · On-site
$14.75 - $16.75/hr
Ticketmaster is the global leader in event ticketing with over620million tickets sold annually ... Proactively engage with customers to deliver exceptional customer experience * Maintain a clean and ...
Barista
Atlanta, GA · On-site
$14.75 - $16.75/hr
Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Proactively engage with customers to deliver exceptional customer experience * Maintain a clean and ...
Barista
Atlanta, GA · On-site
$14.75 - $16.75/hr
Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Proactively engage with customers to deliver exceptional customer experience * Maintain a clean and ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
Ticketing Operations Specialist
Atlanta, GA · On-site
$49K - $66K/yr
This position combines customer service, operational support, and system management. The ideal ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Title Box Office Attendant | Part-Time | Enmarket Arena
Savannah, GA · On-site
$14 - $15/hr
... customer service on both event and non-event days in the box office. * Offer information and answer questions via the phone in the box office. * Perform ticket selling functions using Ticketmaster ...
Ticketmaster Customer Service information
What is a Ticketmaster Customer Service?
A Ticketmaster Customer Service job involves assisting customers with ticket purchases, event information, refunds, and troubleshooting issues related to their accounts. Representatives communicate via phone, email, or chat to resolve inquiries efficiently. Strong problem-solving and communication skills are essential to ensure a positive customer experience.
What are the typical daily responsibilities of a Ticketmaster Customer Service representative?
As a Ticketmaster Customer Service representative, your day-to-day tasks involve assisting customers with ticket purchases, refunds, order inquiries, and troubleshooting issues related to event access. You’ll handle a high volume of calls, emails, or chats while maintaining accurate records in the company’s ticketing and CRM systems. Additionally, you may be required to collaborate with other departments to resolve complex situations or escalate specific cases. This dynamic environment helps you hone communication skills and gain invaluable experience in a fast-paced, customer-centered industry.
What are the key skills and qualifications needed to thrive in the Ticketmaster Customer Service position, and why are they important?
To thrive as a Ticketmaster Customer Service representative, you need strong communication abilities, problem-solving skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing platforms, and basic computer proficiency is usually required. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with colleagues. These skills are essential to ensure a smooth ticketing experience, resolve issues efficiently, and maintain Ticketmaster’s high standard of customer satisfaction.
What is the hiring process at Ticketmaster Customer Service?
The hiring process for Ticketmaster Customer Service roles typically involves submitting an online application, completing an initial phone or video interview, and participating in an in-person or virtual interview. Candidates may also undergo skills assessments and background checks before receiving a job offer.
What are popular job titles related to Ticketmaster Customer Service jobs in Georgia?
For Ticketmaster Customer Service jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticketmaster Customer Service jobs in Georgia look for?
The top searched job categories for Ticketmaster Customer Service jobs in Georgia are:
What cities in Georgia are hiring for Ticketmaster Customer Service jobs?
Cities in Georgia with the most Ticketmaster Customer Service job openings:
Other
Posted 11 days ago
Job description
Ticket Liaison
Love hockey, helping people and being part of the action? Join the Athens Rock Lobsters as a Ticket Liaison and help create a great fan experience from the first ticket purchased to the final horn!
You'll be one of the go-to people our fans count on, assisting season ticket members, group leaders and individual fans with everything from ticket purchases and digital ticketing to game-day questions and problem-solving. If you're friendly, organized, comfortable thinking on your feet and enjoy turning a frustrating moment into a great customer experience, we'd love to have you on our team.
Position OverviewThe Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket members, group leaders and individual ticket purchasers with ticket purchases, account management, digital ticketing and general venue inquiries. On game days, the Ticket Liaison provides front-line support at the box office and will-call areas, helping resolve ticketing and account-access issues while delivering a positive and professional fan experience.
Key Responsibilities- Office Operations: Staff the front office ticketing lines during scheduled weekday hours; process ticket sales, upgrades, and exchanges using our ticketing platform.
- Game Day Execution: Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes, scans, and account access issues efficiently.
- Customer Relationship Management: Assist season ticket members and group package holders with special requests, seat relocation, and digital ticketing app troubleshooting.
- Inbound Communications: Answer phone calls and respond to ticketing email inquiries in a professional and timely manner.
- Sales Assistance: Identify upselling and lead-generation opportunities during customer interactions and relay leads to the sales executive team.
- Prior experience in customer service, box office operations, or hospitality preferred.
- Strong familiarity with digital ticketing systems (e.g., Ticketmaster, AXS, or similar platforms).
- Exceptional interpersonal, communication, and conflict-resolution skills under pressure.
- Ability to work flexible hours, including weekday office shifts, nights, weekends, and holidays according to the home game schedule.
Please note: Athens Rock Lobsters and all affiliated companies are Equal Opportunity employer(s). Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.
Only direct hires need apply to or inquire about job postings at the Athens Rock Lobsters. We are not accepting calls, resumes or applications from recruiting firms at this time.