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Ticketing Manager Jobs in Hawaii (NOW HIRING)

SSA Group

Guest Experience - Supervisor

Honolulu, HI · On-site

$23/hr

... ticketing operations to ensure compliance with established service and performance levels. Ensures any areas of issue or opportunity are communicated directly to Operations Manager. * Monitors cash ...

ssagroup

Guest Experience - Supervisor

Honolulu, HI · On-site

... ticketing operations to ensure compliance with established service and performance levels. Ensures any areas of issue or opportunity are communicated directly to Operations Manager. * Monitors cash ...

ssagroup

Guest Experience - Supervisor

Honolulu, HI · On-site

... ticketing operations to ensure compliance with established service and performance levels. Ensures any areas of issue or opportunity are communicated directly to Operations Manager. * Monitors cash ...

SSA Group

Guest Experience - Supervisor

Honolulu, HI · On-site

$17.75 - $20.25/hr

... ticketing operations to ensure compliance with established service and performance levels. Ensures any areas of issue or opportunity are communicated directly to Operations Manager. * Monitors cash ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Unifi

HNL AA - Baggage Ops Agent

Honolulu, HI · On-site

Responsibilities include managing tasks between and during flight arrivals, responding to requests through the baggage software system, emails, and phone calls, including voicemails. The agent ...

Sweatpals

Product Manager Internship

Pearl City, HI · On-site

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Waipahu, HI · On-site

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Mililani, HI · On-site

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Waipahu, HI

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Honolulu, HI · On-site

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Mililani, HI

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Honolulu, HI

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Pearl City, HI

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

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All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Hawaii

Ticketing Manager information

See Hawaii salary details

$34.8K

$110.8K

$188.1K

How much do ticketing manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for ticketing manager in Hawaii is $110,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $137,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What job categories do people searching Ticketing Manager jobs in Hawaii look for?

The top searched job categories for Ticketing Manager jobs in Hawaii are:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Hawaii as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $110,793 per year, or $53.3 per hour.

Sales Manager - 'Auana

Honolulu, HI • On-site

Cirque du Soleil Entertainment Group
See more jobs at Cirque du Soleil Entertainment Groupexternal

$85K - $90K/yr

Full-time

Re-posted 8 days ago

Job description

***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
Sales Manager - 'Auana
Sales, Marketing and Communications
Full-Time Position
Cirque du Soleil Entertainment Group is looking for our next Sales Manager to support our show, 'Auana, in Honolulu, HI. Reporting to the Director of Marketing & Sales, the Sales Manager will be responsible for the In-Market & International Sales initiatives. The main objective for this position is to ensure target goals are met through various strategies using an innovative mindset. To be successful in this role, one must be organized, ambitious and possess a natural ability to build excellent interpersonal relationships.
In this pivotal role, the In-Market Sales Manager will:
  • Meet and/or exceed monthly, quarterly and annual Sales revenue goals supporting the show;
  • Manage key partnerships, for all Sales channels including third-party accounts, online re-sellers, international wholesalers, tour operators and in-market direct partners;
  • Work closely and maintain strong relationships with key partnerships such as Outrigger;
  • Contract, onboard and maintain partnerships with all Sales partners, along with facilitating pricing/commission structures and promotional offers;
  • Work closely with internal and external teams to develop and execute revenue-generating programs while protecting the pricing and brand integrity;
  • Maintain lines of communication with partner, ticketing and customer service practices, including operational systems, inventory management, promotional programming and reporting in effort to identify shortcomings and recommend solutions to maximize efficiencies;
  • Execute training programs to help educate and motivate ticket influencers and sellers to keep all shows top of mind to elevate their Sales performance;
  • Participate in trade shows and industry network events to procure partner contracts and promote brand awareness;
  • Create detailed monthly and quarterly performance reports and evaluations for key partners;
  • Work closely with internal departments to coordinate all promotional materials needed;
  • Conduct ongoing sales calls/visits and facilitated complimentary invites;
  • Audit broker and partner websites from a Marketing and Sales perspective;
  • Maintain filing systems and databases to track sales histories, contact information, profile data, contracts and any other partner related communications;
  • Work closely with each of our key partners to educate, promote, market and manage expectations through clear, concise communication;
  • Complete all other job-related duties as assigned.

What does it take for this role? The following hard skills are the basics of what's needed to be successful in this position:
  • Bachelor's degree in hospitality, Marketing/Sales, Business or Communications;
  • At least 4 years of previous experience in Sales/Marketing within the hospitality industry, inclusive of entertainment and attractions, meetings & events, travel trade, destination management organization marketing, hotels, etc.;
  • Strong understanding of ticketing software(s) and CRM(s), such as Outbox ticketing, NLIVEN, Ticketmaster and/or Salesforce;
  • Working knowledge of Microsoft Office (Excel, Word, Outlook, etc.);
  • Excellent written and oral communication; Fluent in English;
  • Strong organizational and analytical skills with the ability to multi-task;
  • Ambition to create and maintain strong professional relationships internally and externally;
  • Availability to flex hours for the occasional evening or weekend event;
  • Ability to create and maintain solid business relationships both internally and externally that promote an encouraging, positive and productive work environment;
  • Excellent negotiation and presentation skills;
  • The flexibility for light travel;
  • Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization.

Compensation:
  • The salary range for this position is $85,000 - $90,000 USD/year.
  • This range is location-specific and compensation in other geographies may vary. Actual compensation within the pay range will be decided upon elements related, but not limited to: skills, prior relevant experience, and specific work location.

As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we're talking about, firsthand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won't pretend like we have every answer, that's why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
  • Teamwork - we thrive with collaborative teams, regardless of titles or departments;
  • Respect - when we ask someone to join our team, it's because we trust and respect you;
  • Integrity - whether you work behind-the-scenes or in the office, you're being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important;
  • Authenticity - we want you to bring your full self to work, this is a place where you don't need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
  • Being heard - you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!

Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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