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Ticketing Associate Jobs in Seattle, WA (NOW HIRING)

COMTECH TELECOMMUNICATIONS

Support Engineer I

Seattle, WA · On-site

$73K - $93K/yr

Familiarity with ticketing systems (e.g., Jira, BMC Helix, Zendesk). * Experience with BYOD ... Associate or Bachelor's Degree in information technology, Computer Science, or related field -- or ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

SpaceXAI

IT Services Technician (Bellevue)

Seattle, WA · On-site

$68K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

SSA Marine

IT Service Center Lead

Seattle, WA · On-site

$18.25 - $24/hr

Experience with ticketing systems, queue management, routing, escalation practices, and service ... Associate's degree in IT, Business, or related field or equivalent experience (Bachelor's preferred)

OpenAI

Site Operations Technician

Seattle, WA · On-site

$157K - $221K/yr

Have an Associate's degree, technical certification, military experience, or equivalent practical ... Familiarity with ticketing systems and operational workflows. * OSHA, First Aid, or similar ...

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All JobsTicketing Associate JobsTicketing Associate Jobs in Seattle, WA

Ticketing Associate information

See Seattle, WA salary details

$14

$34

$108

How much do ticketing associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticketing associate in Seattle, WA is $34.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $44.57 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Seattle, WA?

The most popular types of Ticketing jobs in Seattle, WA are:

What are popular job titles related to Ticketing Associate jobs in Seattle, WA?

For Ticketing Associate jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Seattle, WA look for?

The top searched job categories for Ticketing Associate jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Ticketing Associate jobs?

Cities near Seattle, WA with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Seattle, WA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $72,257 per year, or $34.7 per hour.

Support Engineer I

COMTECH TELECOMMUNICATIONS

Seattle, WA • On-site

$73K - $93K/yr

Full-time

Posted 6 days ago

Job description


Job Title: Support Engineer I

Department: Operations Engineering

Reports To: IT Support Manager

Revision Date: 08/07/2026

FLSA: Exempt

Location: Seattle, WA Preferred

Level: T1

Salary: $73,000 - $93,000 Annually USD

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

We are seeking a skilled and customer-focused Information Technology Specialist to join our IT support team. The successful candidate will provide advanced technical support to end-users, resolve escalated help desk issues, and work closely with teams to ensure smooth IT operations across the organization.


Responsibilities:

  • Provide technical support for hardware, software, and network issues.
  • Troubleshoot and resolve issues, including desktops, laptops, mobile devices, printers, and software applications.
  • Manage user accounts, permissions, and access rights in systems such as Active Directory, Microsoft 365, Okta and other enterprise tools.
  • Install, configure, and maintain computer systems and peripheral equipment.
  • Monitor system performance and troubleshooting server, network, and application-related issues.
  • Document issue resolutions and contribute to the knowledge base to improve support efficiency.
  • Collaborate with security and operations teams for complex issues or infrastructure-level projects.
  • Assist in implementing IT projects, updates, and rollouts across departments.
  • Ensure compliance with company policies, security standards, and best practices.
  • Provide occasional off-hours support or on-call assistance as needed.

Requirements:

  • 2+ years of experience in an IT support or help desk role, with at least 1 year in a Tier 2 capacity.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with Active Directory, Microsoft 365 administration, and common enterprise applications.
  • Solid understanding of TCP/IP, DNS, DHCP, VPN, and general networking concepts.
  • Familiarity with ticketing systems (e.g., Jira, BMC Helix, Zendesk).
  • Experience with BYOD infrastructure support
  • Bi-Lingual – French and English speaking and writing is a plus.
  • Experience with remote support tools and mobile device management (MDM) solutions.
  • Exposure to ITIL practices and service management frameworks.

Education:

  • Associate or Bachelor’s Degree in information technology, Computer Science, or related field — or equivalent experience.
  • Certifications such as CompTIA A+, Network+, Microsoft Azure Fundamentals certification, or equivalent.


This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.