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Ticketing Associate Jobs in Washington (NOW HIRING)

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

Kohl's

Part-Time Store Merchandising Associate

Manassas, VA · On-site

$13.25 - $19.15/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Jobscience

Hospitality Associate

Washington, DC · On-site

$22/hr

The Hospitality Associate meets and greets all guest and creates an atmosphere of hospitality in ... This includes ticketing and emailing any issues such as furniture stains, damaged carpet, lighting ...

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

Troon

System Technician I

Reston, VA · On-site

$47K - $54K/yr

... ticketing system. • Respond to requests for technical assistance through phone queues and log ... Education/Experience: • Associate degree in computer science or 1-year related field. • ...

Troon Golf

System Technician I

Reston, VA · On-site

$47K - $54K/yr

... ticketing system. • Respond to requests for technical assistance through phone queues and log ... Education/Experience: • Associate degree in computer science or 1-year related field. • ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Washington? The most popular types of Ticketing jobs in Washington are:
What are popular job titles related to Ticketing Associate jobs in Washington? For Ticketing Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Washington look for? The top searched job categories for Ticketing Associate jobs in Washington are:
What cities in Washington are hiring for Ticketing Associate jobs? Cities in Washington with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Washington as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Protocol Data Analyst I

Edj Associates, Inc.

Washington, DC • On-site

Full-time

Re-posted 17 days ago

Job description


CONTINGENT HIRE NOTICE: This position is a contingent hire. Employment is contingent upon EDJ Associates, Inc. receiving a contract award. This position is performed primarily on-site at NIH headquarters in Bethesda, Maryland. Applicants must be able to obtain and maintain a security clearance from the federal government.
The Protocol Data Analyst I is part of the core abstraction team within the CTRO, responsible for processing new trial and amendment submissions within the 10-business-day service-level agreement (SLA). This role codes clinical trials using the NCI Thesaurus, abstracts biomarkers, processes accrual data, and supports person and organization curation in the Clinical Trials Reporting Program (CTRP) database.
        Process new trial registrations and amendments within the 10-business-day SLA, including reviewing submissions and notifying submitters of acceptance, rejection, or on-hold status.
        Abstract clinical trial administrative and scientific data following established SOPs.
        Code trials using the NCI Thesaurus terminology for disease/condition, intervention, biomarker, and anatomic site data elements.
        Process and validate accrual submissions, including verifying requestor associations and trial registration status.
        Support person and organization curation to ensure data consistency and quality.
        Review header information, protocol documents, and administrative data elements for each trial.
        Follow Good Clinical Practices (GCP) data-handling procedures and guidelines.
        Respond to user inquiries and assist with issue resolution through the ServiceNow ticketing system.
        Participate in the review of clinical research protocols, reports, and statistical analysis plans.
        Support quality assurance and data integrity activities as directed.
        Minimum of one (1) year of experience working in a clinical environment, including medical and regulatory technical writing/editing.
        Knowledge of drug and disease terminology.
        Strong attention to detail and commitment to data accuracy.
        Ability to follow standard operating procedures and work within defined timelines.
        Familiarity with GCP guidelines preferred.
        Ability to obtain and maintain a Level 1 (Non-Sensitive) NACI background investigation.

Tools and Technologies:

        Microsoft Office Suite (Word, Excel, PowerPoint)
        CTRP Registration and Protocol Abstraction systems
        NCI Thesaurus / Enterprise Vocabulary Services (EVS)
        ServiceNow or similar ticketing systems

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