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Ticket Jobs in Virginia (NOW HIRING)

Rivers Casino

Sportsbook Ticket Writer

Portsmouth, VA · On-site

Sportsbook Writer Responsible for delivering exceptional service by providing our guest with sports information and writing sports tickets. The Sportsbook Writer is familiar with the range of betting ...

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Ticket information

See Virginia salary details

$10

$22

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How much do ticket jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket in Virginia is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

Are high ticket sales jobs real?

High ticket sales jobs are real positions that involve selling expensive products or services, often requiring strong sales skills, product knowledge, and negotiation abilities. These roles typically offer higher commissions or salaries due to the value of the sales involved.
What are the most commonly searched types of Ticket jobs in Virginia? The most popular types of Ticket jobs in Virginia are:
What are popular job titles related to Ticket jobs in Virginia? For Ticket jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ticket jobs in Virginia look for? The top searched job categories for Ticket jobs in Virginia are:
Ticket jobs near you
Infographic showing various Ticket job openings in Virginia as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,219 per year, or $22.2 per hour.

Ticket Office Event Staff - Richmond Raceway

Nascar

Richmond, VA • On-site

$14.75 - $19.75/hr

Part-time

Re-posted 13 days ago

NASCAR rating

6.8

Company rating: 6.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

RICHMOND MOTOR SPEEDWAY

Founded in 1946, Richmond Raceway is America's Premier Short Track. The venue annually hosts two NASCAR race weekends, featuring the NASCAR Cup Series and either NASCAR Xfinity Series or NASCAR Camping World Truck Series, as well as a Whelan Modified Series race on the iconic -mile D-shaped oval. Richmond Raceway is a regional leader for events including sports, live music, and consumer trade shows. The Richmond Raceway Complex's 1,100 plus acre multipurpose facility hosts more than 200 live events over 280 event days annually, including concerts with top national recording artists at Virginia Credit Union LIVE!, the region's only covered amphitheater..

SUMMARY
Richmond Raceway is hiring for Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Selling parking passes to all walk-up customers.
Process credit card payments.
Serve as a staff member working in a ticket booth.
Develop a working knowledge of track pricing, policies, procedures, and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
Direct vehicle traffic flow to proper areas.
Assist guests with questions regarding directions, information about the facility, and parking assistance.
Handle will-call requests at the ticket office.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
1-2 years' event staffing or ticket sales experience preferred.

OTHER SKILLS, ABILITIES, AND/OR QUALIFICATIONS
Minimum 18 years of age.
Ability to work outdoors in changing weather conditions for extended periods.
Attention to detail and ability to provide a high level of customer service is required.
Comfortable working in a fast-paced, high-energy environment.
Flexible schedule during the event.
Reliable transportation to and from the track location.

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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