Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
Quick apply
Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
Quick apply
Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
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Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
This position coordinates the technicians, owns the ticket queue, and is accountable for the quality, consistency, and documentation of the firm's front-line technology support. Beyond the help desk ...
This position coordinates the technicians, owns the ticket queue, and is accountable for the quality, consistency, and documentation of the firm's front-line technology support. Beyond the help desk ...
Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Overland Park, KS ยท On-site
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
This position coordinates the technicians, owns the ticket queue, and is accountable for the quality, consistency, and documentation of the firm's front-line technology support. Beyond the help desk ...
This position coordinates the technicians, owns the ticket queue, and is accountable for the quality, consistency, and documentation of the firm's front-line technology support. Beyond the help desk ...
Olathe, KS ยท On-site
$13.50 - $15.25/hr
Gate & Ticket Booth: Sells tickets. * Will Call Booth: Manages people on the pass list. * Host: Helps the visiting team & officials w/ any needs. * Player Entrance: Managing field access. * Game-time ...
Olathe, KS ยท On-site
$13.50 - $15.25/hr
Gate & Ticket Booth: Sells tickets. * Will Call Booth: Manages people on the pass list. * Host: Helps the visiting team & officials w/ any needs. * Player Entrance: Managing field access. * Game-time ...
Olathe, KS ยท On-site
$13.50 - $15.25/hr
Gate & Ticket Booth: Sells tickets. * Will Call Booth: Manages people on the pass list. * Host: Helps the visiting team & officials w/ any needs. * Player Entrance: Managing field access. * Game-time ...
Olathe, KS ยท On-site
$13.50 - $15.25/hr
Gate & Ticket Booth: Sells tickets. * Will Call Booth: Manages people on the pass list. * Host: Helps the visiting team & officials w/ any needs. * Player Entrance: Managing field access. * Game-time ...
$140K - $180K/yr
This is not a traditional support management role - you won't be managing ticket queues day-to-day. Instead, you will design, implement, and continuously improve the systems, workflows, automation ...
$140K - $180K/yr
This is not a traditional support management role - you won't be managing ticket queues day-to-day. Instead, you will design, implement, and continuously improve the systems, workflows, automation ...
Overland Park, KS ยท On-site
Ticket Resolutions: Responding to ticket escalations, working tickets through resolution, regularly updating tickets with status, following ticket hand-off procedures, and escalating tickets to ...
Overland Park, KS ยท On-site
Ticket Resolutions: Responding to ticket escalations, working tickets through resolution, regularly updating tickets with status, following ticket hand-off procedures, and escalating tickets to ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Quick apply
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Kansas City, MO ยท On-site
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
Kansas City, MO ยท On-site
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
Lawrence, KS ยท On-site
Serve as a liaison between premium ticket holders, Williams Education Fund donors, Kansas Athletics Development, and hospitality staff (catering (OVG), facilities, security (Jayhawk Guest Services ...
Lawrence, KS ยท On-site
Serve as a liaison between premium ticket holders, Williams Education Fund donors, Kansas Athletics Development, and hospitality staff (catering (OVG), facilities, security (Jayhawk Guest Services ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Kansas City, KS ยท On-site
$25 - $30/hr
Updating ticket on IT service management tool with proper work notes. * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
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Kansas City, KS ยท On-site
$25 - $30/hr
Updating ticket on IT service management tool with proper work notes. * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Every ticket you touch should be understandable by the next analyst, the customer, or an auditor reading it six months from now. Your written analysis is the primary artifact of your work and should ...
Every ticket you touch should be understandable by the next analyst, the customer, or an auditor reading it six months from now. Your written analysis is the primary artifact of your work and should ...
Wichita, KS ยท On-site
$15.50/hr
Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats ...
Wichita, KS ยท On-site
$15.50/hr
Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats ...
$9.43 - $11.07
9% of jobs
$11.07 - $12.71
0% of jobs
$12.71 - $14.34
4% of jobs
$14.34 - $15.98
5% of jobs
$16.51 is the 25th percentile. Wages below this are outliers.
$15.98 - $17.62
21% of jobs
$17.62 - $19.26
10% of jobs
The median wage is $19.49 / hr.
$19.26 - $20.89
7% of jobs
$20.89 - $22.53
7% of jobs
$23.17 is the 75th percentile. Wages above this are outliers.
$22.53 - $24.17
29% of jobs
$24.17 - $25.80
5% of jobs
$25.80 - $27.44
2% of jobs
$9
$19
$27
| Aspect | Ticket | Customer Service Representative |
|---|---|---|
| Primary Role | Manage and resolve technical or support tickets | Assist customers with inquiries, complaints, and product information |
| Required Skills | Technical knowledge, problem-solving, ticketing system proficiency | Communication skills, empathy, product knowledge |
| Work Environment | Support centers, help desks, online platforms | Call centers, retail, online chat support |
| Certifications | IT certifications often preferred | Customer service training, communication skills courses |
While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

Contractor
Re-posted 19 days ago
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
It services
11 - 50 Employees
McKinney, TX, US
2011