Manage ticket requests for employee club orders, group orders, donations, employee comps, and marketing trade/comp. * Open INTRUST Bank Arena and Orpheum box office during scheduled business hours.
Manage ticket requests for employee club orders, group orders, donations, employee comps, and marketing trade/comp. * Open INTRUST Bank Arena and Orpheum box office during scheduled business hours.
Service Desk Supervisor
Lenexa, KS · On-site
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
Service Desk Supervisor
Lenexa, KS · On-site
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving the overall user support experience. This ...
Cleaner/Janitor
Emporia, KS · On-site
$10 - $14/hr
Main Responsibilities of a Cleaner/Janitor: * Keep buildings in a clean condition * Perform all heavy-duty cleaning * Perform regular maintenance activities * Engage in repair activities when needed ...
Cleaner/Janitor
Emporia, KS · On-site
$10 - $14/hr
Main Responsibilities of a Cleaner/Janitor: * Keep buildings in a clean condition * Perform all heavy-duty cleaning * Perform regular maintenance activities * Engage in repair activities when needed ...
Cleaner/Janitor
Emporia, KS · On-site
$10 - $14/hr
Main Responsibilities of a Cleaner/Janitor: * Keep buildings in a clean condition * Perform all heavy-duty cleaning * Perform regular maintenance activities * Engage in repair activities when needed ...
Cleaner/Janitor
Emporia, KS · On-site
$10 - $14/hr
Main Responsibilities of a Cleaner/Janitor: * Keep buildings in a clean condition * Perform all heavy-duty cleaning * Perform regular maintenance activities * Engage in repair activities when needed ...
Process ticket sales, exchanges, refunds, and inquiries while delivering exceptional customer service to patrons. * Resolve ticketing issues promptly and professionally, contributing to a positive ...
New
Process ticket sales, exchanges, refunds, and inquiries while delivering exceptional customer service to patrons. * Resolve ticketing issues promptly and professionally, contributing to a positive ...
New
Production Washroom Operator
Topeka, KS · On-site
$17/hr
Takes the batch ticket and writes the ticket information on the washer/dryer form visually displayed by the machine. * For washer, enters the weight off of the batch ticket into SOFTROL. For dryer ...
Production Washroom Operator
Topeka, KS · On-site
$17/hr
Takes the batch ticket and writes the ticket information on the washer/dryer form visually displayed by the machine. * For washer, enters the weight off of the batch ticket into SOFTROL. For dryer ...
Food Expediter
Overland Park, KS · On-site
$23 - $26/hr
This role is responsible for ensuring food quality, presentation standards, ticket flow, timing, and guest experience are executed at a high level while maintaining urgency, organization, and ...
Food Expediter
Overland Park, KS · On-site
$23 - $26/hr
This role is responsible for ensuring food quality, presentation standards, ticket flow, timing, and guest experience are executed at a high level while maintaining urgency, organization, and ...
Part Time Production Washfloor Operator
Wichita, KS · On-site
$17/hr
Takes the batch ticket and writes the ticket information on the washer/dryer form visually displayed by the machine. * For washer, enters the weight off of the batch ticket into SOFTROL. For dryer ...
Part Time Production Washfloor Operator
Wichita, KS · On-site
$17/hr
Takes the batch ticket and writes the ticket information on the washer/dryer form visually displayed by the machine. * For washer, enters the weight off of the batch ticket into SOFTROL. For dryer ...
Business Analyst
Overland Park, KS · On-site
This role also plays a key part in managing ticket-driven support activities and ensuring timely issue resolution. Key Responsibilities • Gather, document, and translate business requirements into ...
Business Analyst
Overland Park, KS · On-site
This role also plays a key part in managing ticket-driven support activities and ensuring timely issue resolution. Key Responsibilities • Gather, document, and translate business requirements into ...
PARTS COUNTERPERSON - Salina
Salina, KS · On-site
Put the pick ticket in the customer will-call accordion. Check to see that there are no parts already on hold for that customer. If there are, staple the pick tickets together to make sure the ...
PARTS COUNTERPERSON - Salina
Salina, KS · On-site
Put the pick ticket in the customer will-call accordion. Check to see that there are no parts already on hold for that customer. If there are, staple the pick tickets together to make sure the ...
PARTS COUNTERPERSON - Salina
Salina, KS · On-site
Put the pick ticket in the customer will-call accordion. Check to see that there are no parts already on hold for that customer. If there are, staple the pick tickets together to make sure the ...
PARTS COUNTERPERSON - Salina
Salina, KS · On-site
Put the pick ticket in the customer will-call accordion. Check to see that there are no parts already on hold for that customer. If there are, staple the pick tickets together to make sure the ...
Crew Member
$9 - $11/hr
Role and Responsibilities Crew's full role includes, but not limited to: * Selling tickets and concessions * Upselling/Suggestive Selling * Loyalty Membership Signups * Cleaning theatres
Crew Member
$9 - $11/hr
Role and Responsibilities Crew's full role includes, but not limited to: * Selling tickets and concessions * Upselling/Suggestive Selling * Loyalty Membership Signups * Cleaning theatres
Crew Member
Emporia, KS · On-site
$9 - $11/hr
Role and Responsibilities Crew's full role includes, but not limited to: * Selling tickets and concessions * Upselling/Suggestive Selling * Loyalty Membership Signups * Cleaning theatres
Crew Member
Emporia, KS · On-site
$9 - $11/hr
Role and Responsibilities Crew's full role includes, but not limited to: * Selling tickets and concessions * Upselling/Suggestive Selling * Loyalty Membership Signups * Cleaning theatres
Congratulations Specialist
Topeka, KS · On-site
Processing or checking out Sale Invoice/Financing, Credit memo, Exchange item ticket, Services tickets within average time of 9 minutes/ticket or less, in a professional and pleasant manner (SMILE ...
Quick apply
Congratulations Specialist
Topeka, KS · On-site
Processing or checking out Sale Invoice/Financing, Credit memo, Exchange item ticket, Services tickets within average time of 9 minutes/ticket or less, in a professional and pleasant manner (SMILE ...
Electrical Sales Consultant
Wichita, KS · On-site
$150K - $200K/yr
Close high-ticket electrical projects. Earn what you're truly worth. We're hiring competitive, coachable sales professionals who can build trust with homeowners and confidently present solutions that ...
Quick apply
Electrical Sales Consultant
Wichita, KS · On-site
$150K - $200K/yr
Close high-ticket electrical projects. Earn what you're truly worth. We're hiring competitive, coachable sales professionals who can build trust with homeowners and confidently present solutions that ...
Warehouse Associate
Edwardsville, KS · On-site
$21/hr
Order picking experience using a handheld scanner or pick ticket * Quality checking items for accuracy before packing * Comfort working in a fast paced, deadline driven warehouse What You Will Do
Quick apply
Warehouse Associate
Edwardsville, KS · On-site
$21/hr
Order picking experience using a handheld scanner or pick ticket * Quality checking items for accuracy before packing * Comfort working in a fast paced, deadline driven warehouse What You Will Do
Content Partnerships Coordinator
Anthony, KS · On-site +1
Own the content partner ticket queue: triage incoming requests, apply the right workflow based on the source and nature of the ticket, and keep the queue at a healthy, manageable volume * Handle ...
Content Partnerships Coordinator
Anthony, KS · On-site +1
Own the content partner ticket queue: triage incoming requests, apply the right workflow based on the source and nature of the ticket, and keep the queue at a healthy, manageable volume * Handle ...
Customer Experience - Sports and Live Events
Overland Park, KS · On-site
$15.25 - $20.50/hr
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
Quick apply
Customer Experience - Sports and Live Events
Overland Park, KS · On-site
$15.25 - $20.50/hr
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work ...
$4800USD/MONTHLY ESL/ENGLISH TEACHING JOB WITH FREE AIRFARE AND ACCOMMODATION IN DUBAI, UNITED AR...
$50/hr
Air ticket: Free 2 ways economy class Air ticket will be provided by Employer for a maximum of 5 persons per family . Weekly Feeding Allowance: $250USD Weekly Feeding Allowance will be provided by ...
$4800USD/MONTHLY ESL/ENGLISH TEACHING JOB WITH FREE AIRFARE AND ACCOMMODATION IN DUBAI, UNITED AR...
$50/hr
Air ticket: Free 2 ways economy class Air ticket will be provided by Employer for a maximum of 5 persons per family . Weekly Feeding Allowance: $250USD Weekly Feeding Allowance will be provided by ...
Ticket information
See Kansas salary details
$9.43 - $11.07
9% of jobs
$11.07 - $12.71
0% of jobs
$12.71 - $14.34
4% of jobs
$14.34 - $15.98
5% of jobs
$16.51 is the 25th percentile. Wages below this are outliers.
$15.98 - $17.62
21% of jobs
$17.62 - $19.26
10% of jobs
The median wage is $19.49 / hr.
$19.26 - $20.89
7% of jobs
$20.89 - $22.53
7% of jobs
$23.17 is the 75th percentile. Wages above this are outliers.
$22.53 - $24.17
29% of jobs
$24.17 - $25.80
5% of jobs
$25.80 - $27.44
2% of jobs
$9
$19
$27
How much do ticket jobs pay per hour?
What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?
How do you become a ticket agent?
What is the difference between Ticket vs Customer Service Representative?
| Aspect | Ticket | Customer Service Representative |
|---|---|---|
| Primary Role | Manage and resolve technical or support tickets | Assist customers with inquiries, complaints, and product information |
| Required Skills | Technical knowledge, problem-solving, ticketing system proficiency | Communication skills, empathy, product knowledge |
| Work Environment | Support centers, help desks, online platforms | Call centers, retail, online chat support |
| Certifications | IT certifications often preferred | Customer service training, communication skills courses |
While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.
What are some common challenges faced by ticketing agents, and how can they be managed effectively?
What is a ticket agent?
Are high ticket sales jobs real?

ASM Global rating
6.7
Based on 83 frontline employees who took The Breakroom Quiz
134th of 250 rated facilities management
Job description
Day schedule between the hours of 9am and 6pm. Supervise part-time ticketing specialists at INTRUST Bank Arena and other venues in accordance with Legends Global policies and applicable laws. Responsibilities include training, planning, assigning, and directing the work of part-time staff. Address complaints and resolve problems with the direction of box office management.
RESPONSIBILITIES:
- Organize communication and event information for multiple venues to inform ticket specialists and phone operators of needed information to effectively make ticking transactions.
- Manage ticket requests for employee club orders, group orders, donations, employee comps, and marketing trade/comp.
- Open INTRUST Bank Arena and Orpheum box office during scheduled business hours.
- Serve as manager on duty for box office during events at the Orpheum.
- Reconcile all ticketing transactions for multiple venues on a daily basis, including daily cash deposits and vault reconciliation.
- Provide excellent customer service and respond promptly to customer requests for service and assistance, including responding to email inquiries and web form submissions.
- Must effectively provide customer service to deal with box office questions independent from box office management.
- Ability to work independently and as part of a team.
- Regular attendance is an essential job function.
- Position requires the ability to work at all local Legends Global venues in Wichita and Andover.
- Other duties as assigned.
QUALIFICATIONS:
- High School Diploma or GED, some college preferred.
- Box office experience desired.
- Two - five years professional work experience.
- Supervisory and cash handling experience.
- Ability to speak read and write in English.
SKILLS AND ABILITIES:
- Exceptional customer relations and problem-solving skills.
- Effective oral and written communication.
- Ability to calculate mathematical computations and handle financial transactions rapidly and accurately in a fast-paced environment.
- Ability to operate computerized ticketing system, telephone, copier, fax machine.
- Proven experience working in Microsoft Office, Word, and Excel.
- Able to multi-task.
- Maintain an effective working relationship with clients, employees, patrons and others encountered in the course of employment.
- Remain flexible and adjust to situations as they occur.
- Requires ability to work flexible hours, primary hours are for events to include nights, weekends and holidays, as requested.
OTHER QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
This position requires walking, walking up and down stairs, and standing, stooping, substantial sitting and may require lifting up to 30 lbs. Finger dexterity is essential for managing computer systems, and the ability to hear to assist with phones.
While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. The person must be able to climb stairs and walk long distances to access all seating. Ability to operate a two-way radio and speak clearly. Specific vision abilities required by this job include close vision. Requires occasional fast-pasted interaction with large groups of people.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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About ASM Global
Sourced by ZipRecruiter
ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.
Industry
Arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US
Year founded
2019