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Ticket Operations Manager Jobs in Hooksett, NH (NOW HIRING)

Lead Ticket Checker

Bennington, NH ยท On-site

$21.92/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Report and staff safety incidents to the manager immediately. * Plan and assist with orientations ...

Lead Ticket Checker

Bennington, NH ยท On-site

$21.92/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Report and staff safety incidents to the manager immediately. * Plan and assist with orientations ...

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Report and staff safety incidents to the manager immediately. * Plan and assist with orientations ...

Damage Prevention Supervisor

Auburn, NH ยท On-site

$53K - $72K/yr

This role leads field locators, manages ticket workflows, and drives performance to support a zero-damage environment. The position serves as the primary link between field execution and operational ...

Foster a collaborative team environment focused on continuous improvement and broker satisfaction Support Operations Management * Oversee the end-to-end support ticket lifecycle * Implement best ...

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Showing results 1-20

Ticket Operations Manager information

See Hooksett, NH salary details

$30.6K

$62.7K

$117.2K

How much do ticket operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ticket operations manager in Hooksett, NH is $62,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What job categories do people searching Ticket Operations Manager jobs in Hooksett, NH look for?

The top searched job categories for Ticket Operations Manager jobs in Hooksett, NH are:

Infographic showing various Ticket Operations Manager job openings in Hooksett, NH as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,735 per year, or $30.2 per hour.

General Manager - Pet Resort Operations

The Barking Dog

Derry, NH โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

General Manager, Pet Resorts, National Veterinary Associates (NVA)

Are you a proven leader who knows how to drive revenue, develop high-performing teams, and deliver exceptional guest experiences?

We are looking for a General Manager to take full ownership of resort performance — from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a desk role. This is a hands-on business leadership position.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We compete in an $8B+ and rapidly growing industry as pet parents continue to invest in premium care for their family members.

Our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

The Role: Business Leader & Culture Driver

As General Manager, you are the CEO of your resort.

You are responsible for:

  • Achieving revenue and EBITDA goals
  • Building and developing a strong leadership team
  • Creating a sales-driven, service-focused culture
  • Delivering operational excellence and pet safety
  • Growing your presence in the local market
  • You own the results — and the strategy to achieve them.

What You’ll Lead

  • Financial & Business Performance
  • Full P&L accountability
  • Data-driven action planning to achieve budget and growth targets
  • Labor, expense, and productivity management
  • KPI analysis (leads, conversion, occupancy, average ticket, retention)
  • Execution of corporate and local marketing strategies

Sales & Market Leadership

  • Build a proactive lead generation strategy
  • Drive tours, memberships, and service utilization
  • Develop community partnerships and referral sources
  • Champion a resort-wide selling culture
  • Analyze performance and adjust strategy to maximize growth

Team Development

  • Hire, develop, and retain high-performing leaders and team members
  • Coach your Resort Manager and Shift Leads to own their departments
  • Create a culture of accountability, engagement, and recognition
  • Deliver consistent performance management and feedback
  • Maintain a strong staffing pipeline

Guest & Pet Experience

  • Set and uphold the standard for client service and pet safety
  • Personally step in to resolve high-level guest concerns
  • Ensure the resort consistently delivers brand excellence

Operational Excellence

  • Maintain facility, safety, and sanitation standards
  • Ensure compliance with all company policies and procedures
  • Lead by example as Manager on Duty each week
  • Drive execution of audits, checklists, and action plans

What We’re Looking For

We are seeking a leader who is:

  • Financially and operationally driven
  • A strong people developer and culture builder
  • Comfortable holding a team accountable to high standards
  • Sales-minded and growth-focused
  • Data-driven and action-oriented
  • Active and visible on the floor

Required Experience

  • 3–5+ years of management with P&L responsibility
  • Proven success in driving revenue and developing teams
  • Experience in hospitality, retail, restaurant, veterinary, or multi-service environments preferred

You must be able to:

  • Work a flexible schedule including weekends and holidays
  • Be physically active in a fast-paced resort environment
  • Transport a pet in case of emergency

Why You’ll Love Working Here

  • Competitive salary:
  • Medical, Dental, Vision
  • 401(k) with employer match
  • HSA & FSA options
  • Short-term & long-term disability, Accident, hospital
  • indemnity, and critical illness plans
  • Career growth within a rapidly expanding company
  • A workplace where pets are part of the family

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

The Barking Dog is proud to offer the very finest in boarding accommodations for our guests. We have individual, spacious, indoor-outdoor runs which are completely climate controlled to maximize the comfort during their stay with us. We are proud and excited to offer facilities and programs unmatched anywhere in the country. Our team of dedicated pet care professionals take pride in providing the very best care to all our guests.