Ticket Operations Associate Jobs in Fort Lee, NJ

Salary Range $18.44 - $23.04*
Job Description:
WHO WE ARE:
Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets.
YOU WILL BE:
• Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
• Passionate and enthusiastic fashion expert with an outstanding work ethic
• Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
• Achieves results through teamwork by using strong interpersonal skills
• Expert communicator with the special ability to build strong internal and external relationships
• Adaptable to changes and can be relied upon to consistently deliver exceptional results
• You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
WHAT YOU WILL DO:
• Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
• Deliver merchandise to departments according to visual directives and replenish product as needed
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
• Maintain proper display of merchandise in the store, ensuring they comply with brand standards
• Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
• Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
• Respond appropriately to customer questions, inquiries, and needs
• Assist on the sales floor when required
• Adhere to Asset Protection control and compliance procedures
• Efficiently complete tasks or special projects assigned by store leadership
WHAT YOU WILL BRING:
• High school diploma or equivalent
• Experience executing warehouse duties within a retail, customer service, or sales environment
• Proven time management skills and comfortable managing multiple projects with shifting priorities
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Ability to work effectively using inventory management systems
• Flexibility to work evenings, weekends and public holidays
YOUR LIFE AND CAREER AT SAKS OFF FIFTH:
• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks
SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.