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Ticket Operations Associate Jobs in Fort Lee, NJ

Stripe

Support Operations, Privy

Manhattan, NY · On-site

Bringing crypto to everyone What you'll do As a Support Operations Associate at Privy, you will own ... Create and maintain internal runbooks for ticket triage, escalations, and engineering-support ...

Stripe

Support Operations, Privy

New York, NY · On-site

Bringing crypto to everyone What you'll do As a Support Operations Associate at Privy, you will own ... Create and maintain internal runbooks for ticket triage, escalations, and engineering-support ...

Stripe

Support Operations, Privy

New York, NY · On-site

Bringing crypto to everyone What you'll do As a Support Operations Associate at Privy, you will own ... Create and maintain internal runbooks for ticket triage, escalations, and engineering-support ...

Saks OFF 5TH

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ · On-site

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ · On-site

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ · On-site

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Retrofête

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ... Partner closely with eCommerce, Logistics, Retail, and Operations teams to resolve customer issues ...

Retrofête

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ... Partner closely with eCommerce, Logistics, Retail, and Operations teams to resolve customer issues ...

Retrofête

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ... Partner closely with eCommerce, Logistics, Retail, and Operations teams to resolve customer issues ...

Retrofete Inc.

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ... Partner closely with eCommerce, Logistics, Retail, and Operations teams to resolve customer issues ...

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Showing results 41-60

All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Fort Lee, NJ

Ticket Operations Associate information

See Fort Lee, NJ salary details

$11

$27

$55

How much do ticket operations associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ticket operations associate in Fort Lee, NJ is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $31.63 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Fort Lee, NJ look for?

The top searched job categories for Ticket Operations Associate jobs in Fort Lee, NJ are:

What cities near Fort Lee, NJ are hiring for Ticket Operations Associate jobs?

Cities near Fort Lee, NJ with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Fort Lee, NJ as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,975 per year, or $27.4 per hour.

Support Operations, Privy

Stripe

Manhattan, NY • On-site

Other

Posted 10 days ago

Job description

Who we are
About Privy
Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails.
Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo - powering experiences for both mainstream users and crypto natives.
Learn more about Privy: Privy and Stripe: Bringing crypto to everyone
What you'll do
As a Support Operations Associate at Privy, you will own the internal systems and workflows that keep our Developer Success team efficient, responsive, and focused. You'll serve as air traffic control for support requests - triaging issues across our support stack (Pylon, Slack, HubSpot, and more), improving internal workflows, and maintaining CRM and support-data hygiene.
You'll partner closely with Account Management, Solutions Engineers, Forward Deployed Engineers, and Sales, while your day-to-day work will have impact across Privy, and Stripe as a whole.
This is a high-leverage operations role where attention to detail, a systems mindset, and a bias for execution will make you critical to making our customers successful.
Responsibilities
  • Own triage and routing for inbound support tickets from both Privy developers and end users of Privy applications, ensuring issues are assigned, tracked, and resolved promptly and efficiently across the Developer Success team.
  • Maintain data hygiene, consistency, and accuracy across our support stack, including Pylon, Slack, HubSpot, and other systems.
  • Partner with cross-functional teams-including Sales, Engineering, and Product-to continuously improve the quality and efficiency of support processes.
  • Create and maintain internal runbooks for ticket triage, escalations, and engineering-support handoffs.
  • Identify operational gaps and implement scalable workflows that help the team respond to customers more effectively.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 1-3 years of experience in support operations, customer experience, technical program management, or a related operational role.
  • Highly organized and process-driven, with strong attention to detail and a bias toward action and ownership.
  • Strong intuition for customer sentiment and urgency, with sound judgment about how to prioritize and escalate issues.
  • Familiarity with customer-support tooling, such as Pylon, Zendesk, Intercom, or Jira, and communication platforms like Slack.
  • Comfort working across systems and maintaining high-quality CRM data in tools such as HubSpot or Salesforce.
  • Strong written and verbal communication skills, especially for issue tracking, coordination, and process documentation.
  • A systems mindset and enthusiasm for building internal processes that scale with the business.
Preferred qualifications
  • Experience at a developer-tools or infrastructure company, or experience working closely with engineering and product teams.
  • Experience working with APIs, coding with AI, or using AI to automate tasks and operational processes.

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