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Ticket Operations Associate Jobs in Fort Lee, NJ

Saks OFF 5TH

Inventory Associate

East Hanover, NJ · On-site

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

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Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

Saks OFF 5TH

Inventory Associate

East Hanover, NJ · On-site

$17 - $21.25/hr

... ticket scanners, and sensor removers * Ability to work effectively using inventory management systems * Flexibility to work evenings, weekends and public holidays As The Operations Associate, You ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Fort Lee, NJ

Ticket Operations Associate information

See Fort Lee, NJ salary details

$11

$27

$55

How much do ticket operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ticket operations associate in Fort Lee, NJ is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $31.63 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Fort Lee, NJ look for?

The top searched job categories for Ticket Operations Associate jobs in Fort Lee, NJ are:

What cities near Fort Lee, NJ are hiring for Ticket Operations Associate jobs?

Cities near Fort Lee, NJ with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Fort Lee, NJ as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,975 per year, or $27.4 per hour.

Payment Operations Associate

Lotto.com

Jersey City, NJ

Other

Medical, PTO

Re-posted 29 days ago

Job description

Job Description: Who we are Lotto.com Inc. is a New Jersey based start-up, aiming to change the way the lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players. Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including: scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more. What's the role? As a Payments Operations Specialist at Lotto.com you will review customer accounts and corresponding transactions. Work with our Operations team, business partners and company vendors to detect and resolve issues, increase payment acceptance rate and mitigate risk and fraud. Perform daily processes and investigative reviews, to detect and deter fraud and money laundering. The ideal candidate has experience working with third-party payments and fraud detection in a regulated industry. This role has the tremendous potential to become the foundation for a new department within the company. Additional Information: Minimum Requirements Bachelor’s degree or equivalent work experience Excellent command of the English language Experience working in a customer-facing financial services roleProven experience working in a regulated environment, such as fin-tech or online gamingAmbitious drive, strong individual contributor and team player Research and problem-solving skillsAbility to maintain confidentialityCompensation Full time position Annual base salaryPerformance based bonuses Future equity in the company Awesome working environment Paid time off Health benefits Team events Job Advertisement: Key Responsibilities Follow lottery and financial regulations to handle payment escalations with company customersRecommend process improvements to reduce risk and increase payment acceptance rateDevelop and optimize fraud prevention and anti-money laundering-related proceduresAnalyze past transactions and data to identify issues and potential threats to the businessBuild relationships and cooperate with financial and lottery institutions to investigate, prevent and resolve payment disputes, fraud and chargebacksProcess customer withdrawals: ensure customers are who they say they are, and ensure they are not prohibited from participating in the lottery.Desired Qualifications Familiarity with G-Suite tools and E-commerce platforms 1 yr.experience working with Zendesk and/or other customer-facing tools1 yr. experience working in startups and high-pace environments Affinity for technology and a can-do attitude $50,001 - $75,000

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