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Ticket Operations Associate Jobs in Charlestown, MA

IDI Distributors

Warehouse Associate

Norton, MA · On-site

$20.32 - $25.38/hr

... various warehouse operations, including receiving and putting away materials, picking and ... Pull materials to fill orders via a pick ticket in an organized fashion. * Check pulled goods ...

Insulation Distributors

Warehouse Associate

Norton, MA · On-site

$20.32 - $25.38/hr

... various warehouse operations, including receiving and putting away materials, picking and ... Pull materials to fill orders via a pick ticket in an organized fashion. * Check pulled goods ...

Carvana

Security Associate - 3rd Shift

Framingham, MA · On-site

$20 - $21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 3rd Shift

Framingham, MA · On-site

$20 - $21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 3rd Shift

Framingham, MA

$20 - $21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 2nd Shift

Framingham, MA

$21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 2nd Shift

Framingham, MA · On-site

$21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 2nd Shift

Framingham, MA · On-site

$21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 2nd Shift

Framingham, MA · On-site

$21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

Carvana

Security Associate - 3rd Shift

Framingham, MA

$20 - $21/hr

JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...

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Showing results 21-40

All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Charlestown, MA

Ticket Operations Associate information

See Charlestown, MA salary details

$12

$28

$58

How much do ticket operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticket operations associate in Charlestown, MA is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.93 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Charlestown, MA look for?

The top searched job categories for Ticket Operations Associate jobs in Charlestown, MA are:

What cities near Charlestown, MA are hiring for Ticket Operations Associate jobs?

Cities near Charlestown, MA with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you

Warehouse Associate

IDI Distributors

Norton, MA • On-site

$20.32 - $25.38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Summary:

Compensation: $20.32 - $25.38 / hour

The Warehouse Associate is responsible for executing various warehouse operations, including receiving and putting away materials, picking and fulfilling customer orders, cleaning and organizing the warehouse, conducting inventory counts, and assisting walk-in customers with order fulfillment.

Responsibilities/Duties:

  • Order Fulfillment
    • Pull materials to fill orders via a pick ticket in an organized fashion.
    • Check pulled goods quantity and type against sales orders to confirm accuracy.
    • Load customer or company vehicles with ordered goods in a secure fashion.
    • Place orders via computer sales order process as instructed by the DC Manager.
  • Receiving and Inventory Management
    • Unload and receive stock replenishment materials into the warehouse by prescribed company goods receiving process, checking the accuracy of quantity received and the quality of goods received versus the bill of lading and purchase order.
    • Put away goods received according to instructions of the DC Manager.
    • Note any damaged goods in the receiving process and notify the delivery Representative and DC Manager of damages following set company processes.
    • Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock.
    • Work with inventory management to resolve discrepancies.
  • Safety and Compliance
    • Have a working knowledge of all rules and regulations governing the safe operation of company-issued equipment.
    • Perform regular inspections of facilities and equipment to ensure safety compliance.
    • Follow safety training as prescribed by company, OSHA, and DOT guidelines and maintain the required safety certifications.
    • Report any incidents as prescribed by company guidelines.
    • Ensure clear and safe passage in all warehouse aisles and loading docks.
    • Report all unsafe storage and equipment issues to DC management immediately.
  • Warehouse Organization
    • Assist the DC Manager in organizing the warehouse layout and storage bins as required.
  • Other Duties
    • Other duties as beneficial to IDI.

Leadership Competencies:

  • Leads Self
    • Communicates Effectively & Candidly
    • Drives for Results
    • Demonstrates Accountability
    • Takes Initiative
    • Collaborates

Qualifications/Skills:

  • Equipment Operation
    • Operate material handling equipment including a forklift, pallet jack, and shrink wrapper.
  • Identification and Coding
    • Identify product numbers and alpha/numeric codes.
  • Physical Requirements
    • Must meet physical requirements of the job.
  • Computer Skills
    • Use/learn computer order entry and inventory systems.
  • Goal Achievement
    • Achieve set goals in a timely manner.

Education/Experience:

  • High school diploma or equivalent education and experience preferred
  • 0-2+ years’ experience in warehouse facility preferred
  • Forklift experience preferred

One of the core values at IDI is Family, and it shows in our benefits! From health coverage (medical, dental, vision) to a 401(k) with a company match, we take care of our team members. Enjoy paid time off for vacation and holidays, plus perks like life and disability insurance and an employee assistance program to support you when you need it most. We know that benefits are an important part of your compensation package, so we’ll share full details on eligibility and benefits during the hiring process.

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