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Ticket Office Associate Jobs in Alabama (NOW HIRING)

Auburn

Associate Director, Premium Sales

Auburn, AL · On-site

$90 - $130/hr

Bachelor's degree * 3 years of experience in experience in premium sales, ticket sales, and/or ... Please visit the Office of Equal Opportunity Compliance's website to learn more. Posted Date 7/29 ...

Grimco

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

At Grimco, our Warehouse Associates aren't just part of a team - they're a vital part of our ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...

Grimco

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

At Grimco, our Warehouse Associates aren't just part of a team - they're a vital part of our ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...

IWG plc

Community Associate

Birmingham, AL · On-site

$18/hr

Community Associate Address 505 20th Street North 35203 Birmingham Alabama The world of work is ... their office, no problem you are on it and open a ticket in our service portal. You've earned ...

UAB NOVA RENT

Hospital Billing (Temp)

Birmingham, AL · On-site

$17 - $18/hr

Enters charge ticket procedures and diagnosis into IDX. Ensures each charge has the correct ... office setting required. Associates degree in a related field preferred. Experience with medical ...

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Ticket Office Associate information

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the most commonly searched types of Ticket Office jobs in Alabama?

The most popular types of Ticket Office jobs in Alabama are:

What cities in Alabama are hiring for Ticket Office Associate jobs?

Cities in Alabama with the most Ticket Office Associate job openings:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Director, Fan Experience

Auburn University

Auburn University, AL • On-site

$53K/yr

Full-time

Posted 17 days ago

Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

546th of 618 rated colleges and universities

Job description

Overview
Create unforgettable game day moments for one of the nation's premier athletics programs!
Auburn Athletics is seeking a Director of Fan Experience to support the daily operations and strategic initiatives of marketing and fan experience efforts. This role plays a key part in enhancing revenue generation, increasing attendance, and contributing to an exceptional student-athlete and fan experience, while helping to elevate the Auburn brand to greater visibility and impact. Leads the marketing and fan experience unit to create engaging experiences for students, alumni, and fans to include leading the development of marketing and promotional plans and game production timing and scripting, in coordination with coaching staff and external affairs units, to meet or exceed their objectives. Serves as the primary contact for the marketing and game experience needs for men's basketball, and supervises an Assistant Director of Fan Experience, Graduate Assistants, and students to oversee other assigned sports.
Responsibilities
  • Working closely with the Senior Associate AD of Fan Experience & Creative Strategy related to developing revenue generating sales plans for all sports to maximize outreach and drive sales.
  • Manages, develops, and executes marketing plans and strategies that achieve the goals and objectives of Auburn University Athletics. Provides leadership, supervision, and providing assistance and support to the Fan Experience unit and employees in the development and execution of marketing and fan experience plans for all sports ensuring all messaging and strategies are met through game day experience and sales strategy.
  • Oversees all aspects of marketing and fan experience for Auburn Men's Basketball to include the development of sales and marketing plans, the development of game scripts and timing, the coordination of game production and in-game experience, while serving as the primary point of contact for all marketing and fan experience needs for the sport.
  • Develops and maintains a culture of collaboration between War Eagle Production, War Eagle Creative, and Fan Experience units to maximize the experience for student athletes, fans, alumni, and students. Collaborates with the ticket office, communications, and other external units to ensure alignment in carrying out the vision of the External Affairs unit.
  • Develops and coordinates annual marketing plans and recognition and promotional theme calendar, collaborating with internal athletic departments and campus and community stakeholders.
  • Serves as an athletic liaison and advisor to the Jungle, the student section, to promote engagement, drive attendance, and maximize the student experience at basketball and other sports.
  • Complies with all applicable National Collegiate Athletic Association (NCAA) and Southeastern Conference (SEC) regulations in the performance of job duties.

Qualifications
  • Bachelor's degree plus 5 years of experience in developing marketing and promotional plans for collegiate athletic programs.

OR
  • Master's degree

Desired Qualifications:
  • Master's degree in Sports Administration, Marketing, Public Relations, or other related field is desired.

Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
7/30/2026

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