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Ticket Manager Jobs in Kentucky (NOW HIRING)

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate part-time opening in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY.

... ticket revenue. * Lead prospects effectively through the sales cycle to convert opportunities into ... Other team-related duties as directed by General Manager and Chief Revenue Officer Outline of ...

New

Collaborate with stakeholders to maintain and improve Ticket Management System configurations, workflows, classifications, and processes. Support and enhance self-service and self-help capabilities ...

New

Deliver structured training programs and ongoing coaching to align the team with high-ticket sales ... Comfortable managing multiple communication tools and platforms * Highly organized, proactive, and ...

Deliver structured training programs and ongoing coaching to align the team with high-ticket sales ... Comfortable managing multiple communication tools and platforms * Highly organized, proactive, and ...

Utilize ServiceNow platform for ticket management and efficient workflow. * Apply computer skills to assist in network configurations and IT infrastructure maintenance. PREFERRED SKILLS: * 1-2+ years ...

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Ticket Manager information

See Kentucky salary details

$9

$19

$26

How much do ticket manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ticket manager in Kentucky is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.98 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Kentucky?

The most popular types of Ticket jobs in Kentucky are:

What cities in Kentucky are hiring for Ticket Manager jobs?

Cities in Kentucky with the most Ticket Manager job openings:

Infographic showing various Ticket Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $40,489 per year, or $19.5 per hour.

Box Office ticket seller

ASM Global

Highland Heights, KY

Part-time

Re-posted 9 days ago


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 256 rated facilities management


Job description

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate part-time opening in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY. Our business is event based and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are "as needed" and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

PLEASE NOTE: This position is required to pass a credit & background check.

Responsibilities include but are not limited to the following:

  • Assist customers by selling admission tickets.
  • Assist customers with Will Call tickets for events.
  • Accept payment and make change before giving tickets to customer.
  • Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
  • Ability to deal tactfully, helpfully and professionally with the public to provide event information and accurately complete ticket transactions.
  • Balances cash and receipt drawer with manager at the end of each shift.
  • Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by event basis.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

  • Ability to prioritize and handle multiple projects simultaneously.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Ticketmaster knowledge preferred but not required.
  • Excellent organization skills.
  • Professional presentation, appearance and work ethic.
  • Ability to work with limited supervision and as a team member.
  • Ability to work flexible hours, including nights, weekends and holidays.

Education and/or Experience:

  • High School diploma or G.E.D. required
  • 6 (six) months to 1 (one) year of cash handling experience
  • Ability to work with minimal supervision
  • Strong customer service skills
  • Valid driver's license required.

Computer Skills:

To perform this job successfully, an individual should have some computer knowledge.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply VEVRAA Federal Contractor.


What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019