Enter all troubleshooting/resolution steps into the trouble ticket. * Manage time and workload to meet predetermined service levels. Requirements * DoD Approved 8570.01 Level I certification (such as ...
Enter all troubleshooting/resolution steps into the trouble ticket. * Manage time and workload to meet predetermined service levels. Requirements * DoD Approved 8570.01 Level I certification (such as ...
Automate the handoff of code releases from development to operations (DevOps). * Participate in the change management and service ticket management processes including receiving, resolution ...
Automate the handoff of code releases from development to operations (DevOps). * Participate in the change management and service ticket management processes including receiving, resolution ...
... ticket management, etc.) and look for opportunities to improve program quality and operational excellence About the team The GPCS team is a global team responsible for ordering, forecasting, and ...
... ticket management, etc.) and look for opportunities to improve program quality and operational excellence About the team The GPCS team is a global team responsible for ordering, forecasting, and ...
... ticket management, etc.) and look for opportunities to improve program quality and operational excellence About the team The GPCS team is a global team responsible for ordering, forecasting, and ...
... ticket management, etc.) and look for opportunities to improve program quality and operational excellence About the team The GPCS team is a global team responsible for ordering, forecasting, and ...
Help Desk Analyst - ServiceNow - Phoenix Local (Mostly Remote) - W2 Contract
Phoenix, AZ · On-site
$20 - $25/hr
Hands-on experience with ServiceNow (ticket management), this is a hard requirement The work: Technical support for the state's ERP system (AZ360) and HR/talent software (PageUp). Responding to phone ...
Quick apply
Help Desk Analyst - ServiceNow - Phoenix Local (Mostly Remote) - W2 Contract
Phoenix, AZ · On-site
$20 - $25/hr
Hands-on experience with ServiceNow (ticket management), this is a hard requirement The work: Technical support for the state's ERP system (AZ360) and HR/talent software (PageUp). Responding to phone ...
Client Success Managers are responsible for day-to-day client operations, including ticket management, coordinating system updates, managing data refreshes, and communicating release notifications.
Client Success Managers are responsible for day-to-day client operations, including ticket management, coordinating system updates, managing data refreshes, and communicating release notifications.
Head Expediter
Chandler, AZ · On-site
$25 - $30/hr
Act as the primary communication link between BOH and FOH, managing ticket timing, modifications, and allergies * Prioritize orders to maintain smooth service during peak periods * Coach, support ...
Quick apply
Head Expediter
Chandler, AZ · On-site
$25 - $30/hr
Act as the primary communication link between BOH and FOH, managing ticket timing, modifications, and allergies * Prioritize orders to maintain smooth service during peak periods * Coach, support ...
Data Center Engineer
Phoenix, AZ · On-site
$40 - $44/hr
Familiarity with data center tools, office productivity software, and ticket management systems. * Demonstrated ability to learn and grow through on the job training * Integrity and strong ...
Quick apply
Data Center Engineer
Phoenix, AZ · On-site
$40 - $44/hr
Familiarity with data center tools, office productivity software, and ticket management systems. * Demonstrated ability to learn and grow through on the job training * Integrity and strong ...
IT System Administrator
Phoenix, AZ · On-site
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
Quick apply
IT System Administrator
Phoenix, AZ · On-site
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
IT System Administrator
Phoenix, AZ · On-site
$90K - $100K/yr
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
IT System Administrator
Phoenix, AZ · On-site
$90K - $100K/yr
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
IT System Administrator
Phoenix, AZ · On-site
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
IT System Administrator
Phoenix, AZ · On-site
Ticket management; incident and request resolution; prioritization; escalation; customer communication; vendor coordination Security practices: Access control; secure configuration; patch discipline ...
Relationship Management: Build and maintain strong, long-lasting client relationships to foster ... Minimum of 2 years of documented success in a high-ticket, direct-to-consumer sales role. * Sales ...
Quick apply
Relationship Management: Build and maintain strong, long-lasting client relationships to foster ... Minimum of 2 years of documented success in a high-ticket, direct-to-consumer sales role. * Sales ...
Senior Manager, Manufacturing IT
Mesa, AZ · On-site
$130K - $130K/yr
Lead local IT support operations, including help desk activities, ticket management, and production floor support. * Manage onboarding and offboarding of site personnel, including identity ...
Senior Manager, Manufacturing IT
Mesa, AZ · On-site
$130K - $130K/yr
Lead local IT support operations, including help desk activities, ticket management, and production floor support. * Manage onboarding and offboarding of site personnel, including identity ...
Senior Manager, Manufacturing IT
$130K - $130K/yr
Lead local IT support operations, including help desk activities, ticket management, and production floor support. * Manage onboarding and offboarding of site personnel, including identity ...
Senior Manager, Manufacturing IT
$130K - $130K/yr
Lead local IT support operations, including help desk activities, ticket management, and production floor support. * Manage onboarding and offboarding of site personnel, including identity ...
Technical Support Senior Analyst
Scottsdale, AZ · On-site +1
$85K - $95K/yr
Own escalated helpdesk ticket management across classification, clarification, escalation, resolution, and communication for both IT and Customer/Operations queues. * Take ownership of vendor ...
Technical Support Senior Analyst
Scottsdale, AZ · On-site +1
$85K - $95K/yr
Own escalated helpdesk ticket management across classification, clarification, escalation, resolution, and communication for both IT and Customer/Operations queues. * Take ownership of vendor ...
Senior Technician - Data Center Batch Operations - Onsite - Scottsdale, Arizona
Scottsdale, AZ · On-site
$18.50 - $35.29/hr
ServiceNow ticket management. * Procedure verification and operational documentation updates. * 24x7 production support coverage. PBM Tools Commonly Supported The PBM Batch Operations team supports ...
Senior Technician - Data Center Batch Operations - Onsite - Scottsdale, Arizona
Scottsdale, AZ · On-site
$18.50 - $35.29/hr
ServiceNow ticket management. * Procedure verification and operational documentation updates. * 24x7 production support coverage. PBM Tools Commonly Supported The PBM Batch Operations team supports ...
Open and/or close ticket window and sell tickets as needed. * Work with Box Office Management to prepare cash bank and daily accurate inventory of all tickets distributed and available for sale.
Open and/or close ticket window and sell tickets as needed. * Work with Box Office Management to prepare cash bank and daily accurate inventory of all tickets distributed and available for sale.
Head Expediter
Chandler, AZ · On-site
$25 - $30/hr
Act as the primary communication link between BOH and FOH, managing ticket timing, modifications, and allergies * Prioritize orders to maintain smooth service during peak periods * Coach, support ...
Head Expediter
Chandler, AZ · On-site
$25 - $30/hr
Act as the primary communication link between BOH and FOH, managing ticket timing, modifications, and allergies * Prioritize orders to maintain smooth service during peak periods * Coach, support ...
Sales Manager (Field-First Track) - Drive High-Ticket Sales, Then Lead & Scale the Team Job Overview: * Company: SHADE Industries. * Salary/Pay Rate: Base salary + Commission during initial selling ...
Sales Manager (Field-First Track) - Drive High-Ticket Sales, Then Lead & Scale the Team Job Overview: * Company: SHADE Industries. * Salary/Pay Rate: Base salary + Commission during initial selling ...
Sales Manager - Field-First Track
$100K - $200K/yr
Sales Manager (Field-First Track) - Drive High-Ticket Sales, Then Lead & Scale the Team Job Overview: * Company: SHADE Industries. * Salary/Pay Rate: Base salary + Commission during initial selling ...
Quick apply
Sales Manager - Field-First Track
$100K - $200K/yr
Sales Manager (Field-First Track) - Drive High-Ticket Sales, Then Lead & Scale the Team Job Overview: * Company: SHADE Industries. * Salary/Pay Rate: Base salary + Commission during initial selling ...
Ticket Manager information
See Arizona salary details
$9.86 - $11.57
9% of jobs
$11.57 - $13.28
0% of jobs
$13.28 - $14.99
4% of jobs
$14.99 - $16.70
5% of jobs
$17.25 is the 25th percentile. Wages below this are outliers.
$16.70 - $18.41
21% of jobs
$18.41 - $20.12
10% of jobs
The median wage is $20.36 / hr.
$20.12 - $21.83
7% of jobs
$21.83 - $23.54
7% of jobs
$24.21 is the 75th percentile. Wages above this are outliers.
$23.54 - $25.25
29% of jobs
$25.25 - $26.96
5% of jobs
$26.96 - $28.67
2% of jobs
$9
$20
$28
How much do ticket manager jobs pay per hour?
What is a ticket manager?
How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?
What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?
What are the most commonly searched types of Ticket jobs in Arizona?
The most popular types of Ticket jobs in Arizona are:
What cities in Arizona are hiring for Ticket Manager jobs?
Cities in Arizona with the most Ticket Manager job openings:

Full-time
Re-posted 2 days ago
Job description
Full-time
Description
Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we first ask, "Is the decision consistent with our moral and ethical principles?" We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team.
Responsibilities:
- Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
- Assist with managing escalated customer issues and creation of updates to process and procedure documentation as required.
- Resolve problems with or without remote tools.
- Consistently achieve First Contact Resolution performance metric.
- Accurately document calls and cases.
- Be aware of customer's time restraints and work within those time limits.
- Keep customer aware of resolution steps if ticket needs to be dispatched.
- Provide clients with problem reference numbers and request numbers.
- Enter all troubleshooting/resolution steps into the trouble ticket.
- Manage time and workload to meet predetermined service levels.
Requirements
- DoD Approved 8570.01 Level I certification (such as CompTIA A+) - If you don't have one, we'll provide funding for the exams!
- Excellent use of the English language both verbal and written
- Excellent customer service skills
- Demonstrate the ability to be a quick learner
- While we provide training for this position, we prefer to hire candidates with a technical support background and/or education
Security Clearance / Background Check:
- Department of Defense Secret Security Clearance or be able to acquire one; We can sponsor you
- Must be able to pass standard background check and drug screening
Hours:
- This is a 24/7/365 operation; candidates must be willing to work rotating shifts
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.