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Thrive Squad Jobs (NOW HIRING)

Best Buy

Geek Squad Senior Repair Technician

Katy, TX

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

New

Best Buy

Geek Squad Senior Repair Technician

San Angelo, TX · On-site

$15 - $20.55/hr

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Durham, NC · On-site

$15 - $20.55/hr

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Katy, TX · On-site

$15 - $20.55/hr

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Houston, TX · On-site

$15 - $20.55/hr

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Katy, TX

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

New

Best Buy

Geek Squad Senior Repair Technician

Durham, NC · On-site

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Harvey, LA · On-site

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

Best Buy

Geek Squad Senior Repair Technician

Fort Worth, TX · On-site

$15.31 - $22.50/hr

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ... thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being ...

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How much do thrive squad jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for thrive squad in the United States is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a Thrive Squad?

A Thrive Squad is typically a group or team within an organization or community focused on promoting well-being, engagement, and personal or professional growth among its members. The purpose of a Thrive Squad is to create a supportive environment where individuals can collaborate, share resources, and motivate each other to achieve common goals. These squads often organize wellness initiatives, skill-building workshops, and peer support activities to help participants thrive both in and outside of work.

How does a member of the Thrive Squad typically collaborate with other team members and departments to achieve organizational goals?

As a member of the Thrive Squad, you'll regularly collaborate with colleagues across various departments, such as marketing, customer success, and product development, to drive initiatives that support organizational well-being and engagement. This role often involves participating in cross-functional meetings, sharing feedback, and co-developing strategies to improve team morale and productivity. Open communication, adaptability, and a proactive approach to problem-solving are crucial for effective collaboration and achieving shared objectives.

What are the key skills and qualifications needed to thrive as a Thrive Squad member, and why are they important?

To thrive as a Thrive Squad member, you generally need strong customer service skills, teamwork abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, or customer relationship management (CRM) software is often required. Exceptional interpersonal communication, problem-solving, and a positive attitude help you stand out in this role. These skills ensure efficient operations, high customer satisfaction, and a supportive team environment.
What job categories do people searching Thrive Squad jobs look for? The top searched job categories for Thrive Squad jobs are:
Thrive Squad jobs near you
Infographic showing various Thrive Squad job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $36,076 per year, or $17.3 per hour.
Geek Squad Senior Repair Technician

Geek Squad Senior Repair Technician

Best Buy

Katy, TX

Other

Retirement, PTO

Posted 2 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,748 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As a Geek Squad Senior Repair Technician (Agent), you’ll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You’ll train and coach agents in repairs and services in accordance with Geek Squad’s high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.
What you’ll do
  • Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
  • Communicate department goals and other important information to team members in a clear, accurate and timely manner
  • Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
  • Provide coaching to agents to develop their customer service and technology repair skills
  • Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
  • 1 year of experience in diagnosing and repairing PCs or consumer electronics
  • 1 year of customer service experience
  • 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
  • Experience working with Windows operating systems
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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